Customer service representative Work, Jobs in St Albans (with Salaries)

Housing Customer Support Officer
EastendHomes —London
- £34,158 - £38,501 a year
- Data entry
- Front desk
- IT
10d
Client Services Administrator
Outsourced Professional Administration Ltd —St Albans
- £26,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Life insurance
- Sick pay
Quick apply
9d
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service
Seaworld —Welwyn Garden City
- From £12 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
Pinnacle Warranties Ltd —North Watford
- £25,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
Passenger Service Agent
ABM —Harlington
- Full-time
- Employee discount
1d
Tusker Contact Call Centre Advisor - Watford
Lloyds Banking Group —Croxley Green
- £31,380 a year
- Full-time
- Hybrid work
- Conflict management
- Organisational skills
- Communication skills
Customer Service Advisor (Career Grade) (RP0194)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £28,426 - £34,011 a year
- English
- Front desk
- Communication skills
- Annual leave
8d
Customer Service Agent
Apex Parking LTD —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
Quick apply
17h
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
3d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Retail Customer Service Assistant - Nights
BP Retail —St Albans
- Night shift
- Serving
- Café
- Annual leave
- Employee assistance programme
4d
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
3d
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
9d
Passenger Service Agent
ABM UK —London
- Full-time
- Employee discount
Quick apply
1d
Membership Services Consultant
David Lloyd Clubs —Hatfield
- £25,441 a year
- Employee discount
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply

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Housing Customer Support Officer

EastendHomes
London

Apply Now

Job details

Permanent
£34,158 - £38,501 a year
10 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Data entry
Front desk
IT
Customer interaction
Communication skills

Full job description

About the Role

About East End Homes

We are a community-focused housing association dedicated to providing local services that truly meet the needs and aspirations of our residents. Our work is guided by a simple promise: we listen, we care, we are trusted, and we are always looking for ways to improve. We’ve built a supportive, friendly environment where our staff can make a real difference to the lives of people living in the East End.

The Role

As our new Housing Customer Support Officer, you will be the welcoming face and voice of our team. Based at our head office with regular trips to our local housing centres, you’ll be the first point of contact for residents reaching out via phone, email, or in person. This is a busy, varied role where you’ll help resolve a wide range of queries on the spot—everything from raising repair requests and helping with rent payments to issuing parking permits and fobs.

Beyond the front desk, you’ll be an administrative expert for our internal teams. You’ll manage your own caseload of work, update housing databases, and carry out satisfaction surveys to help us understand how we’re doing. Whether you're managing the reception area or collaborating with colleagues in Asset Management, your goal is to ensure our services run smoothly and our residents feel heard.

The Person

We are looking for someone who is genuinely passionate about helping people and who thrives in a community-led environment. You should have:

Solid experience working in a customer service environment, ideally with an understanding of social housing.
Excellent communication skills, with the ability to chat confidently and empathetically with residents, contractors, and colleagues.
Strong IT skills and the ability to maintain accurate records across different systems and databases.
A proactive approach to problem-solving and the ability to stay calm and resilient when things get busy.
A collaborative mindset—you’re someone who enjoys working as part of a team to get things done.
A commitment to our values, showing kindness and fairness in every interaction you have.

The Benefits

We believe in looking after our people so they can look after our residents. If you join us, you’ll step into a supportive and dedicated team environment where hard work and initiative are always recognised. We offer:

A healthy work-life balance: A 35-hour working week with a generous salary range between £34,158 and £38,501.
Growth and development: Access to a wide range of learning opportunities to help you progress your career.
Great working conditions: We provide a friendly atmosphere and local, community-based working locations.
Comprehensive rewards: A generous benefits package and a culture that truly values your personal wellbeing and professional accountability.

Apply Now

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customer service representative jobs in st albans

Housing Customer Support Officer

Client Services Administrator

Customer Service Consultant