It executive Work, Jobs in St Helens, Msy (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
7d
Desktop Infrastructure Engineer
Department for Work and Pensions —Manchester
- £44,447 - £52,442 a year
- Overtime
- Hybrid work
- Azure
- Management
- Windows
- Annual leave
- Employee assistance programme
12d
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- Part-time
- English
- Presentation skills
- No degree
- Annual leave
6d
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
5d
Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
PA to the Principalship
Warrington & Vale Royal College —Warrington
- Up to £28,398 a year
- Full-time
- Office experience
- Free parking
- Annual leave
Online Trading Executive
Matalan —Liverpool
- Full-time
- Merchandising
- Analysis skills
- IT
- Employee discount
Quick apply
Presentation & Brand Designer
REVIV —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- AI
Quick apply
4d
Trading Executive
UK Tote Group —Wigan
- Weekend availability
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Life insurance
Quick apply
Ecommerce Executive
Iceland —Deeside
- Full-time
- Free parking
- Employee discount
Wills & Probate Legal Secretary - PT Job Share
Thorneycroft Solicitors Ltd. —Holmes Chapel
- £26,015 a year
- Part-time
- Administrative experience
- IT
- Typing
- Annual leave
- Life insurance
Quick apply
8d
Executive Support Officer
West Lancashire Borough Council —Ormskirk
- £28,598 - £31,022 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Annual leave
11d
Liverpool Trade Activation Executive
Jubel —Liverpool
- £30,000 a year
- Weekend availability
- Bar
- Public speaking
- Presentation skills
Sales Advisor
Fastlane Autocare Autocentres —St Helens
- £30,000 a year
- Full-time
- Sales
- Customer service
- Computer skills
- Free parking
- Store discount
Quick apply
1d
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Photography Production Executive
Matalan —Liverpool
- Full-time
- Microsoft Excel
- Merchandising
- Microsoft Office
Quick apply
7d
Online Trading Executive
The Protein Works™ —Liverpool
- Full-time
- Work from home
- Employee discount
Quick apply
1d
Used Plus + Sales Executive
Peoples Ford —Prescot
- Sales
- No experience needed
- Annual leave
- Employee assistance programme
Project Manager
The Riverside Group —Widnes
- £65,492 a year
- Full-time
- In-person
- Leadership
- Communication skills
12d

I want to receive the latest job alerts for it executive in st helens, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year
7 days ago

Qualifications

ITIL Certification
Incident management
DevOps
Microsoft Office
ITIL
Agile
Financial services
Leadership
Banking

Full job description

About the role

Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.

About you

You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:

Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
Experience working with complex, always-on technology estates and third-party service providers.
Demonstrated experience producing executive-grade operational insight and reporting.
Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
ITIL Foundation with further qualification in one or more relevant ITIL process.
Working understanding of Agile Ceremonies and DevOps Techniques.
Essential experience of working in a complex, pressurised production environment in the Banking industry
Use of Microsoft Office Products

Experience in these areas would be helpful:

Public Cloud, Customer-facing and member-facing systems, Infrastructure experience

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at M3 Senior Manager grade

For all colleagues

Apply Now

Refine Your Search

it executive jobs in st helens, msy

Senior Manager - IT Shared Service (Major Incident)

Desktop Infrastructure Engineer

NCSC Cyber Security Analyst

Senior IT Service Manager

Major Incident Management Lead

IT Service Delivery Manager

PA to the Principalship

Online Trading Executive

Presentation & Brand Designer

Trading Executive

Ecommerce Executive

Wills & Probate Legal Secretary - PT Job Share

Executive Support Officer

Liverpool Trade Activation Executive

Sales Advisor

Sr. Product Manager

Photography Production Executive

Online Trading Executive

Used Plus + Sales Executive

Project Manager

I want to receive the latest job alerts for it executive in st helens, msy

Related Searches

Explore jobs in more locations

About the role

About you

About us

Jobseeker tools

Employer Tools

Browse

Stay Connected