Passenger assistant Work, Jobs in St Helens (with Salaries)

Booking Office Clerk - 12 month FTC
Northern Trains —Warrington
- £23,970 - £29,159 a year
- Overtime
- Computer literacy
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
2d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Service Agent
ABM —Liverpool
- £12.71 an hour
- Part-time
- Communication skills
Customer Service Agent
ABM UK —Liverpool
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Communication skills
Passenger Assistant
Eco Travel Private Hire Ltd —Warrington
- £13.50 - £17.00 an hour
- Temporary
- Travel
- In-person
- Care plans
Quick apply
Part Time Minibus Driver
Liverpool Minibus & Coach Hire —Liverpool
- £15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
Quick apply
2d
Part-Time Passenger Assistant
24x7 Group —Whitegate
- £12.71 an hour
- Part-time
- Experience working with children
- School
- Annual leave
Quick apply
Passenger Assistant
APEX MANAGEMENT SOLUTIONS LTD —Liverpool
- £12.71 an hour
- Part-time
- School
Quick apply
6d
Passenger Assistant
Cheshire East Council —Middlewich
- £24,796 - £25,185 a year
- Employee assistance programme
11d
H2S Self Employed Passenger Assistant Manchester
HATS Group —Salford
- £12.71 an hour
- Part-time
- English
- School
- Annual leave
- Flexible schedule
Quick apply
Casual Passenger Assistant
Salford Council —Salford
- £13.85 - £14.07 an hour
- Communication skills
- School
People Services Assistant
KeolisAmey Metrolink —Manchester
- From £31,140 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Recruiting
- Contracts
- Work from home
- Employee assistance programme
2d
Lead Driver / Trainer
HALTON BOROUGH COUNCIL —Farnworth
- £26,403 - £28,142 a year
- Call to connect
- Free parking
- Employee assistance programme
13d
Private Hire Driver
Eco Travel Private Hire Ltd —Chester
- £13.50 - £25.00 an hour
- Part-time
- Driving
- Travel
- In-person
Quick apply
Security Officer Birkenhead Stena Line Port
BidvestNoonan —Birkenhead
- £13.56 an hour
- Weekend availability
- Communication skills
Quick apply
Facilities Assistant
ISS Facility Services —Preston
- Front desk
Quick apply
Project Management Assistant
Network Rail —Manchester
- From £28,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
3d
Senior Operations Officer
Cheshire West and Chester Council —Ellesmere Port
- School
Kitchen Assistant
Manchester Airport —Manchester
- £13.45 an hour
- Temporary
- Communication skills
- Free parking
- Employee assistance programme

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Booking Office Clerk - 12 month FTC

Northern Trains -
Warrington

Apply Now

Job details

Fixed term contract
£23,970 - £29,159 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Car scheme

Qualifications

Ticket sales
Computer literacy
Customer support
Customer interaction
Cash handling
Communication skills

Full job description

Job Title: Customer Relations Assistant

BUSINESS FUNCTION: Customer & Commercial - Stations

SALARY: £23,970 during your first 6 months of training, this will then rise to £29,159, IUP Allowance,Plus overtime opportunities

Grade: RSA

ROLE TYPE: Customer Service

LOCATION: Warrington West

HOURS: Full Time - 12 month FTC

Are you passionate about people and love helping others? We’re on the lookout for a Customer Relations Assistant at Warrington West to join our dedicated Station Teams across the West Region.

As the face of Northern, you'll provide essential support and information to our customers, ensuring their journey is smooth from start to finish.

If you thrive in a role where every day is different, love solving problems, and enjoy being part of a friendly and supportive team — we’d love to hear from you!

What You’ll Be Doing

Be the go-to person for customer advice on journey times, service delays, tickets, fares, and reservations
Ensure our stations remain safe, clean, and welcoming at all times
Ticket Sales & Issuing
Handle challenging or complex customer queries with confidence and care
Maintain compliance through internal checks and procedures
Passenger Assistance support
Oversee ticketing, stores, and leaflet stock levels
Manage station finances, including cash handling and preparing for banking
Provide vital support during service disruption to minimise customer impact
Ensure all station promotional materials are accurate and up to date

About you

A genuine passion for delivering exceptional customer service
Excellent communication skills, both written and verbal
Strong IT literacy and the ability to learn new systems
Confidence to work independently and handle responsibility
Willingness to work shifts, including evenings and weekends, with flexibility around rosters that can change up to 48 hours prior (including location)
Commitment to working as part of a General Purpose Relief (GPR) team — covering multiple stations on your line of route
A Guaranteed Sunday Rest Day (GPR) – unless rostered to work that day

What’s in it for you?

At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to:

Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
Generous Pension Scheme: We top up your contributions by 1.5 times.
Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
Electric Car Scheme: Lease a brand new electric or plugin hybrid car.
Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in.
Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

We may close this role early if we receive high volumes of applications, so don’t delay — apply today!

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

Why Northern? We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.

A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

Apply Now

Refine Your Search

passenger assistant jobs in st helens

Booking Office Clerk - 12 month FTC

Customer Care Agent

Customer Service Agent

Customer Service Agent

Customer Care Agent

Passenger Assistant

Part Time Minibus Driver

Part-Time Passenger Assistant

Passenger Assistant

Passenger Assistant

H2S Self Employed Passenger Assistant Manchester

Casual Passenger Assistant

People Services Assistant

Lead Driver / Trainer

Private Hire Driver

Security Officer Birkenhead Stena Line Port

Facilities Assistant

Project Management Assistant

Senior Operations Officer

Kitchen Assistant

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