Service engineer Work, Jobs in St Nicholas, Gtl (with Salaries)

Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
IT Support Engineer
SMG Business Solutions Ltd —East London
- £31,000 - £35,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
9d
Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
7d
First Line Support Engineer
British Transport Police —London
- £39,871.93 a year
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Annual leave
- Gym membership
Quick apply
13d
Systems Engineer
Thrive —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Trainee
Otis —London
- Full-time
- Maintenance
- Driving
- IT
7d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Service Desk Engineer
RFA —London
- Azure
- Computer Science
- Customer service
12d
MPS Field Engineer
Commercial —South East London
- £36,000 - £39,000 a year
- Full-time
- IT
- In-person
- Employee assistance programme
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Technical Support Manager – Anaerobic Digestion & Biogas
We Are Orchard —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Project management
- Work from home
- Sick pay
Quick apply
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
Field Based Calibration Engineer
Seal Calibration Limited —London
- £34,000 - £41,000 a year
- Full-time
- Customer service
- Laboratory experience
- English
Quick apply
Field Service Engineer (Bromley)
Petroassist UK Limited —Bromley
- Up to £38,000 a year
- Overtime
- Customer service
- Maintenance
- Mechanical knowledge
Quick apply
IT Support Engineer
Lendable —London
- Full-time
- Hybrid work
- Machine learning
- Scripting
- Computer networking
- Referral programme
9d
Engineer
Elis —Camberwell
- £45,000 - £47,000 a year
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
1d
Structural Project Engineer
Devise Engineers —London
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Flexitime
- Work from home
Quick apply

I want to receive the latest job alerts for service engineer in st nicholas, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Support Engineer

Aforza -
London

Apply Now

Job details

Benefits

Annual leave
Company pension
Employee discount
Life insurance

Qualifications

Jira
Salesforce
iOS
Google Cloud Platform
Technical support
SQL
Zendesk
JavaScript
REST
APIs
Application support
SaaS
Communication skills
HTML

Full job description

Location: UK Based – London / Cardiff Office

Right to Work: Applicants must have the right to work in the United Kingdom. We are unable to offer visa sponsorship for this position. All candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Company Description

Aforza is a groundbreaking, fast-growing cloud company focused on transforming the Consumer Goods industry. Backed by key Silicon Valley investors and built-in partnership with Salesforce, the worldwide leader in cloud business applications, Aforza helps Consumer Goods companies drive significant positive commercial transformation.

At Aforza, our values and culture are aligned with how we see the world, and our commitment goes way beyond building great cloud solutions. Yes, we want to build applications that our users love, but we also want to make the world a better place. We not only enable our clients to be more efficient and effective but are also building meaningful partnerships focusing on helping our clients reduce waste by providing best in class intelligence and automation wherever they conduct their business.

Job Description

We're looking for a passionate and technically sharp Help Desk Support Engineer to join our growing Customer Success team. You'll be the first point of contact for Aforza customers around the world, diagnosing and resolving issues across our cloud and mobile platform.

This is a hands-on, customer-facing role where your ability to blend technical problem-solving with clear communication will make a real difference to the field teams and trade planners who rely on Aforza every day.

What You'll Do

Serve as the first line of support for customer-reported issues, managing cases from initial triage through to resolution
Diagnose and troubleshoot technical issues across Aforza's web, mobile (iOS & Android), and integration layers; including offline sync, data flows, and Salesforce platform behaviour
Prioritise and escalate critical issues effectively, coordinating with Engineering and Product teams where needed
Maintain clear, accurate case documentation and contribute to the internal knowledge base
Provide timely updates to customers throughout the support lifecycle, ensuring a high-quality experience at every touchpoint
Support customer onboarding and configuration queries, helping users get the most from the platform
Identify patterns in reported issues and flag product improvement opportunities to the wider team

What We're Looking For

Required Experience

2+ years in a call centre / technical support, help desk, or customer-facing software support role
Experience supporting SaaS or cloud-based applications
Familiarity with Salesforce (configuration, objects, permissions, data model) a Salesforce Administrator certification (ADM201) is a strong plus
Understanding of mobile application support across iOS and Android platforms
Working knowledge of web technologies (HTML, JavaScript, REST APIs, JSON) sufficient to diagnose integration and data issues
Solid grasp of database concepts and SQL for log analysis and data investigation
Experience with ticketing platforms such as Salesforce Service Cloud, Zendesk, or Jira Service Management
Excellent written and verbal communication skills - you can translate complex technical issues into clear, calm language for non-technical users

Preferable

Experience in the Consumer Packaged Goods (CPG), FMCG, or field sales software space
Familiarity with Google Cloud Platform tools or services
Exposure to trade promotion management, route-to-market, or retail execution software
Working knowledge of APEX or LWC (Salesforce development)

You Are

Naturally curious - you dig into problems rather than passing them on
Composed under pressure and comfortable managing multiple open cases at once
A clear communicator who can build trust quickly with customers
Motivated by customer outcomes, not just ticket closure
Comfortable working in a fast-paced, high-growth scale-up environment

Benefits

There are plenty of good reasons to work for Aforza. Here are a few:

Salary - competitive salary, plus performance-related bonus.
Share Options - enrolment in the company’s Share Option Scheme (subject to Board approval).
Annual Leave - 25 days of entitlement.
Private Health Cover - Family Plan.
Life Insurance - 4 x Basic Annual Salary.
Pension - Group Personal Pension Scheme, 4% from Aforza.
Perkbox - Membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.

Please note: the benefits outlined above reflect a typical UK employee package. Specific entitlements may vary depending on your country of hire.

Apply Now

Refine Your Search

service engineer jobs in st nicholas, gtl

Support Engineer

IT Support Engineer

Level 2 - IT Support Consultant

First Line Support Engineer

Systems Engineer

Systems Engineer

Trainee

Service Desk Engineer (Field)

Service Desk Engineer

MPS Field Engineer

EUC Engineer

Technical Support Manager – Anaerobic Digestion & Biogas

1st Line IT Support Engineer

Field Based Calibration Engineer

Field Service Engineer (Bromley)

IT Support Engineer

Engineer

IT 1st Line Support Engineer

Service Desk Analyst

Structural Project Engineer

I want to receive the latest job alerts for service engineer in st nicholas, gtl

Related Searches

Explore jobs in more locations

Location: UK Based – London / Cardiff Office

Company Description

Job Description

What You'll Do

What We're Looking For

Jobseeker tools

Employer Tools

Browse

Stay Connected