Customer service Work, Jobs in St. Austell, Con (with Salaries)

Residential Liaison Officer
Correct Contract Services Ltd —St. Columb
- £27,000 - £30,000 a year
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Events delivery personnel
Little Eden Entertainment Limited —Truro
- From £15 an hour
- Overtime
- Heavy lifting
- Customer service
- Driving
- Free parking
- Employee discount
Quick apply
10d
Office Administrator / Compliance Coordinator
Bond Oxborough Phillips —Wadebridge
- £24,420 - £26,500 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
10d
Post Office Assistant
The Old Mill Village Shop Ltd —Truro
- £12.85 - £14.00 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
- Free parking
- Store discount
Quick apply
Customer Coordinator
Advo Health —St. Austell
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
- Travel
2d
Car Park Attendant - Cornwall
APCOA PARKING (UK) LTD —Truro
- £13.45 an hour
- Part-time
- Customer service
- English
Quick apply
Customer Experience Advisor (6-month contract)
Origin Coffee —Truro
- Hospitality
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Administrator/Advisor Apprentice
Adams Morey —St. Austell
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
9d
Outreach Post office Assistant
Custhuri Ltd —Penryn
- £14 an hour
- Part-time
- Customer service
- Computer literacy
- No experience needed
- Free parking
Quick apply
1d
Senior Property Services Coordinator (North East Cornwall)
Cornwall Housing —Bodmin
- £31,808 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales Office Co-ordinator
WISKA UK Ltd —St. Columb
- From £26,465.40 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
Quick apply
3d
Rehoming Support & Administration Officer
RSPCA Cornwall Branch —St. Columb
- £12.71 an hour
- Full-time
- In-person
- Free parking
- Annual leave
Quick apply
9d
Retail Sales Assistant
Malletts Home Hardware —Truro
- £12.71 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Store discount
- Employee discount
Quick apply
10d
Medical Receptionist
Narrowcliff Surgery —Newquay
- £12.90 - £13.40 an hour
- Full-time
- Administrative experience
- Typing
- In-person
Quick apply
9d
Reception & Sales Advisor
Monkey Tree Holiday Park —Newquay
- £13.50 an hour
- Part-time
- Sales
- IT
- In-person
- Free parking
- Employee discount
Quick apply
1d
External Sales Representative - Cornwall
GRS Group —Newquay
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Employee assistance programme
Quick apply
8d
Homestay Specialist
Unique Home Stays Ltd —Newquay
- £28,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Travel
Entertainment Team Member
Monkey Tree Holiday Park —Newquay
- £13.25 an hour
- Weekend availability
- Public speaking
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Employer Engagement Administrator
University of Exeter —Penryn
- From £28,029 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- University
- Annual leave
Adventure Centre Manager
BF Adventure —Penryn
- £27,281 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Work from home
- Sick pay
Quick apply

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Residential Liaison Officer

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Full job description

About The Role

Join CCS & Help Shape the Future of Renewable Energy!

Job Purpose

We are looking for a Resident Liaison Officer Retrofit to provide support and guidance to all customers/residents involved in our whole house retrofit programmes. This role focuses on resident and user training, conducting 360 reviews, and educating site and contact centre staff on enhanced profiling and customer engagement. You will be responsible for pre-work meetings, mid-work reviews, and post-work auditing, ensuring effective communication and customer satisfaction throughout the process.

Key Responsibilities

Maintain positive customer engagement by assessing, improving, and implementing contact protocols and profiling processes.
Deliver a high-quality service to both the client and customers, ensuring respect for all individuals and meeting challenges.
Revise and implement systems and procedures to enhance engagement and customer experience in collaboration with management teams
Provide educational opportunities and experiential growth for administrative and trade staff, focusing on a customer-centric approach. Resolve customer objections, complaints, and site-based queries, managing resident perceptions and encouraging buy-in.
Visit customers in their homes to reassure and provide ongoing support.
Lead on CSR activities and social value programmes.
Collaborate with client RLOs and housing teams to manage safeguarding, tailored interventions, and non-access issues
Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Skills/Qualifications

Maintain professional and technical knowledge through workshops, publications, and networks.
Help build a customer-centric focus across CCS.
Travel required across the South/Southwest of the UK, with overnight stays as necessary

Experience Required

Experience in a social housing environment, managing vulnerable customers and working on social housing planned/capital investment programmes.

Personal Attributes

You value honesty and share knowledge for the greater good.
You are committed to continuous improvement and teamwork.
You take responsibility for your work and encourage ownership in others.
You are goal-oriented, striving for both small and large successes.
You are flexible and eager to develop your skills.

About Us

What We Offer

Pension Scheme: Auto-enrolment after probation.
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to in-house and external training.
Employee Assistance Programme: 24/7 support.
Refer a Friend Bonus: Reward scheme for successful referrals.
Parking: Available at office locations.

Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Quick apply

Refine Your Search

customer service jobs in st. austell, con

Residential Liaison Officer

Events delivery personnel

Office Administrator / Compliance Coordinator

Post Office Assistant

Customer Coordinator

Car Park Attendant - Cornwall

Customer Experience Advisor (6-month contract)

Service Administrator/Advisor Apprentice

Outreach Post office Assistant

Senior Property Services Coordinator (North East Cornwall)

Sales Office Co-ordinator

Rehoming Support & Administration Officer

Retail Sales Assistant

Medical Receptionist

Reception & Sales Advisor

External Sales Representative - Cornwall

Homestay Specialist

Entertainment Team Member

Employer Engagement Administrator

Adventure Centre Manager

I want to receive the latest job alerts for customer service in st. austell, con

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