Project coordinator Work, Jobs in St. Helier, Gtl (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
2d
Construction Project Coordinator
Shubra Construction —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Project Support Officer
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Human resources
- Recruiting
- Employee discount
6d
Project Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Project Aconex Administrator
Avondale Construction Ltd —London
- £17.50 an hour
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Events Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Weekend availability
- University
- Communication skills
7d
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
HDRC Project Support Officer
Tower Hamlets —London
- £39,807 - £41,673 a year
- Communication skills
- Annual leave
1d
Project Co-ordinator
MCI Group —London
- Computer literacy
- English
- Travel
Project Support Officer
Primary Care Workforce Academy —Bromley
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
19h
Event Coordinator
Superyachts.com —London
- £30,000 - £40,000 a year
- Hybrid work
- English
- Travel
Quick apply
3d
Project Coordinator
Impact Food Group —Woking
- Full-time
- Databases
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
Office Manager & Project Administrator
Scotch Partners —Farringdon
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Sick pay
Quick apply
14d
Client & Project Coordinator (part-time)
Greater Space Extensions Ltd —London
- £18 - £22 an hour
- Part-time
- Hybrid work
- Heavy lifting
- Computer literacy
Quick apply
15h
Project Coordinator
Osprey Charging Network —London
- £28,000 - £32,000 a year
- Hybrid work
- Salesforce
- Engineering
- Microsoft Office
- Annual leave
Quick apply
10d
Capital Projects Coordinator
Merlin Entertainments —Chessington
- Full-time
- Organisational skills
- Construction experience
- Budgeting
- Employee discount
3d
Project Administrator
J&B Hopkins —London
- £28,500 a year
- Microsoft Outlook
- Continuous improvement
- Organisational skills
Quick apply
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- Contracts
Project Co-ordinator
ramsac —Guildford
- £33,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
1d

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Administrator - Program & Project Management

HCLTech -
London

Apply Now

Job details

2 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

project coordinator jobs in st. helier, gtl

Administrator - Program & Project Management

Construction Project Coordinator

Project Support Officer

Project Coordinator

Meetings & Event Sales Co-ordinator

Project Aconex Administrator

Events Coordinator

Project Coordinator, Data Monitoring - Entry Level

HDRC Project Support Officer

Project Co-ordinator

Project Support Officer

Event Coordinator

Project Coordinator

Office Manager & Project Administrator

Client & Project Coordinator (part-time)

Project Coordinator

Capital Projects Coordinator

Project Administrator

Project Coordinator / Team Administrator

Project Co-ordinator

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