Accounts receivable Work, Jobs in Standon, Sts (with Salaries)

Customer Hub Officer
Civic Recruitment Limited —Newcastle-under-Lyme
- Remote
- Data entry
- Communication skills
Quick apply
5h
Accounts/Admin Assistant
Home Energy Save GB Ltd —Stoke-on-Trent
- £26,000 - £27,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
12h
Accounts Receivable Clerk
Radius Limited —Crewe
- Full-time
Quick apply
Business Support Administrator - Accounts
Lucideon —Stoke-on-Trent
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
Quick apply
Attendance Collection Officer
eGov Solutions Ltd —Macclesfield
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Work from home
Quick apply
13h
Assistant Accountant
Epwin Group PLC —Telford
- Full-time
- Microsoft Excel
- Organisational skills
- Manufacturing
Quick apply
Credit Control / Accounts Support Assistant
The Liquorman Ltd —Walsall
- £14 - £18 an hour
- Part-time
- Hybrid work
- Administrative experience
- Data entry
- Organisational skills
- Employee discount
Quick apply
Accounts Assistant
AJM & CO UK Ltd —Wolverhampton
- £26,000 - £28,000 a year
- Full-time
- Accounting
- Organisational skills
- In-person
Quick apply
Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
8d
Income Officer
Staffs Housing —Stoke-on-Trent
- £31,297.75 a year
- Full-time
- IT
- Communication skills
Financial Operations Assistant
Radius Limited —Crewe
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Quick apply
8d
Collections Manager
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
Quick apply
Credit Control Team Leader
Novuna —Telford
- Up to £39,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
Invoicing Administrator
Halfords —Stafford
- Overtime
- Hybrid work
- Microsoft Word
- Communication skills
- Work from home
- Employee discount
Credit Controller
CLD Systems —Sandbach
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Credit Control Administrator
RKW —Stoke-on-Trent
- £25,000 a year
- Full-time
- Free parking
- Annual leave
Assistant Accountant
Quanex —Wolverhampton
- Full-time
- Employee assistance programme
Quick apply
Credit Controller
Reconomy —Telford
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Financial Operations Supervisor
Radius Limited —Crewe
- Full-time
- Continuous improvement
- Communication skills
Quick apply
7d
Finance Administrator
Cosy Direct —Burton-On-Trent
- Temporary
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
5d

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accounts receivable jobs near standon, sts

Customer Hub Officer

Civic Recruitment Limited
Newcastle-under-Lyme

Quick apply

Job details

Fixed term contract
5 hours ago

Qualifications

Case record updates
Data entry
Customer support
Customer interaction
Communication skills

Full job description

5 Month Contract With A Local Authority

Job Purpose

To provide a high-quality, customer-focused service as part of the Council’s One Front Door approach, with a particular focus on Business Rates administration and customer enquiries.

The role will be responsible for accurately processing Business Rates changes and maintaining records using NEC RBLive and the Council’s document management system, Information@Work. The postholder will apply relevant Business Rates legislation and procedures to process changes in business occupancy, billing, collection, recovery, exemptions, discounts, and rateable value changes.

The successful candidate will ideally have direct experience of working with RBLive and Information@Work (Image) within a Local Government Revenues environment. Candidates with strong Council Tax experience covering similar processes may also be considered.

The role will provide accurate and timely advice to customers, resolve enquiries wherever possible, manage cases efficiently, and ensure that customers receive the right outcome at the first point of contact.

Key Responsibilities

Administer Business Rates accounts accurately and efficiently using NEC RBLive and Information@Work (Image).
Process changes relating to businesses moving into and out of properties, ensuring accounts and records are updated promptly.
Process Business Rates billing, adjustments, collection, and recovery activities in accordance with relevant legislation, policies, and procedures.
Apply and maintain Business Rates exemptions, discounts, reliefs, and other applicable reductions.
Process and update rateable value changes and ensure relevant account information is accurate.
Review and process information received through the Council’s document management system and update the relevant records accordingly.
Maintain accurate customer and property records, ensuring information is verified, validated, and recorded in accordance with Data Protection requirements.
Respond to Business Rates enquiries from customers, businesses, agents, and other stakeholders, providing clear and accurate information.
Resolve straightforward enquiries and rules-based tasks at the first point of contact wherever possible.
Manage moderately complex Business Rates cases requiring functional knowledge and understanding of Revenues processes.
Identify cases that require specialist intervention and ensure they are accurately documented and referred to the appropriate service area.
Maintain a strong working knowledge of Business Rates legislation, procedures, exemptions, discounts, billing, collection, and recovery.
Use relevant Council systems accurately and efficiently to access, update, and retrieve information.
Provide joined-up advice and guidance based on the customer’s wider needs.
Promote digital channels and assisted self-service where appropriate, helping customers to access and use Council services effectively.
Deliver a professional, courteous, and customer-focused service across all communication channels.
Work effectively as part of a resilient, multi-skilled Customer Hub team.
Ensure all work is completed accurately, efficiently, and within required timescales.
Maintain confidentiality and comply with Data Protection, information security, and Council policies.
Undertake other appropriate duties within the scope of the role as directed by management.

Requirements

Essential

Experience of working with NEC RBLive and Information@Work (Image).
Previous experience within a Local Government Revenues or Customer Services environment.
Strong practical knowledge of Business Rates administration and processes.
Experience processing business moves in and out, billing, collection, and recovery of Business Rates debt.
Experience applying Business Rates exemptions, discounts, reliefs, and rateable value changes.
Good understanding of relevant Business Rates legislation and Council procedures.
Accurate data entry and strong attention to detail.
Ability to use multiple computer systems and accurately update customer and back-office records.
Ability to investigate and resolve customer enquiries and manage cases through to completion.
Strong written and verbal communication skills.
Ability to work effectively under pressure and manage competing priorities.
Good customer service skills, with a professional and helpful approach.
Ability to work independently while also contributing effectively as part of a team.
Understanding of Data Protection and the importance of handling customer information securely.

Desirable

Experience working within a Council Tax service with transferable knowledge of Revenues processes.
Experience working within a Local Government Customer Hub or One Front Door environment.
Experience handling complex Revenues enquiries and debt recovery cases.
Experience supporting customers through assisted self-service and digital channels.

Additional Information

Location: Castle House, ST5 1BL, or remote working.

Working Arrangement: Office-based or remote working, subject to Council requirements and agreed working arrangements.

Bi-Weekly Payments

Quick apply

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accounts receivable jobs in standon, sts

Customer Hub Officer

Accounts/Admin Assistant

Accounts Receivable Clerk

Business Support Administrator - Accounts

Attendance Collection Officer

Assistant Accountant

Credit Control / Accounts Support Assistant

Accounts Assistant

Income Officer

Income Officer

Financial Operations Assistant

Collections Manager

Credit Control Team Leader

Invoicing Administrator

Credit Controller

Credit Control Administrator

Assistant Accountant

Credit Controller

Financial Operations Supervisor

Finance Administrator

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5 Month Contract With A Local Authority

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