Senior management occupations Work, Jobs in Stanmore, Gtl (with Salaries)

Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- IT
- AI
- Leadership
Quick apply
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Head of Retail, North Territory EMEA
New Balance —London
- Weekend availability
- Merchandising
- English
- Travel
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
6d
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
13d
Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise
Pass the Keys —London
- £120,000 - £140,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Leadership
Quick apply
11d
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
CEO
Half Moon Street Partners —London
- £15,000 - £20,000 a month
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
4d
Head of Retail - UK
J Barbour and Sons —London
- Full-time
- Merchandising
- Driving
- Travel
- Employee discount
- Referral programme
Quick apply
9d
Governance Board Member
Commonwealth College of Excellence —London
- £250 - £500 a day
- Hybrid work
- Management
- Bachelor's degree
- In-person
Quick apply
Senior Director, Business Management, Strategy & Revenue Operations, Institutional Solutions
CFA Institute —London
- Full-time
- Leadership
- Annual leave
Catering Operations Director
Aramark —Hatfield
- £60,000 a year
- Management
- Leadership
- Annual leave
- Employee assistance programme
11d
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
Head of Food and Beverage Operations
Haven —Hemel Hempstead
- Part-time
- Fast casual restaurant
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
11d
Senior Vice President, Regional Operations
CULTURAL EXPERIENCES ABROAD LLC —London
- Full-time
- English
- Master's degree
- Communication skills
Quick apply
10d
Regional Director
Glendale Countryside Ltd —London
- £60,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
Chief of Staff to the Chief Operating Officer
Ministry of Justice —London
- £60,001 - £85,257 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
6d
International Strategy & Operations Senior Manager, Commerce (German Speaking)
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- SQL
- Work from home
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply

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senior management occupations jobs near stanmore, gtl

Group Operations Director

Redsquid Communications -
Borehamwood

Quick apply

Job details

Full-time

Qualifications

IT
AI
Leadership

Full job description

Role purpose

The Group Operations Director leads the wider operations of Redsquid and is the executive accountable for how the group delivers, day in and day out. The role exists to make one promise real: that Redsquid becomes the most loved and trusted managed security service provider (MSSP). That ambition is won or lost in operations — in the reliability, responsiveness and care clients experience every time they deal with us.

It is also where Redsquid’s purpose comes to life — making a real difference for clients through the smart use of technology. The Group Operations Director leads from the front on automation and AI, using technology not just to run a tighter operation but to give clients a demonstrably better experience and to free people to do work that matters.

As a member of the group executive team, the role turns Redsquid’s vision and strategy into a consistent, excellent operating reality across an integrating, multi-business group — owning the operating model, the service standards and the operational performance that underpin sustainable, profitable growth.

Key responsibilities

Service excellence & customer experience

Make service excellence the defining standard of how Redsquid operates — define what “most loved and trusted” means in practice and hold the group to it.
Own the service framework: SLAs, response and resolution standards, and the customer-experience measures (CSAT / NPS) that show whether we are earning that trust.
Build a culture where reliability is felt as care — consistent delivery that clients experience as a relationship, not a transaction.
Use the voice of the customer to drive continuous improvement across service operations.

Automation, AI & technology-led difference

Drive automation and AI relentlessly across operations and the service desk — raising service quality and consistency, speeding up resolution, and scaling service without scaling cost in step.
Make Redsquid’s operations a living example of its purpose: using technology to make a real, measurable difference for clients and the people they serve.
Set and lead the operational automation and AI agenda, turning new capability into everyday practice and freeing people for higher-value work.

Operating model & operational leadership

Own and evolve the group operating model, bringing consistency to how each business delivers while respecting what makes them strong.
Lead service operations end to end — service desk, delivery, field and support functions — to dependable, scalable standards.
Give the executive team a clear, honest view of operational performance and risk.

Operational integration

Lead the operational integration of acquired businesses, folding their delivery, teams and processes into one group operating model.
Sequence operational change with the commercial integration function and finance, so it lands without disrupting clients.

Performance, efficiency & cost-to-serve

Be accountable for operational performance and efficiency — productivity, cost-to-serveand the operational contribution to group margin.
Build the rhythms, metrics and reporting that make operational performance visible and improvable.

People & operational leadership team

Build and lead a unified operations leadership team across the group, including the Heads of function that report into operations.
Develop operational talent and bring acquired teams into one culture of service excellence.

Executive contribution

As a member of the group executive team, contribute to group strategy,integrationand growth.
Be a steady, trusted operational voice atexeclevel, bringing discipline and customer focus to group decisions.

Experience & qualifications

Essential

Senior operational leadership in an MSSP, IT, telecoms or technology-services business, at or near board/ executive level.
Proven ownership of service delivery and service excellence — SLAs, CSAT / NPS and the customer experience — with evidence of materially moving the numbers.
Track recordof building and running a scalable operating model across multiple sites or businesses.
Experience leading the operational integration of acquisitions.
Ownership of operational performance and cost-to-serve, with the commercial literacy to manage an operationsP&L.
A track record of using automation and AI to improve service, experience and efficiency in an operational setting.
Experience leading sizeable, multi-disciplinary operational teams through growth and change.

Desirable

Directmanaged-services/ MSSP experience and fluency in modern service and security-service models.
Exposure toeducation-sectorclients.
Experience in private-equity-backed, acquisitive groups.
Service-management qualifications (e.g.ITIL).

The Person

Becoming the most loved and trusted MSSP is, above all, an operational promise. The right person combines real operational discipline with a genuine service ethos, an instinct for using technology to make a difference, and the drive to lead at executive level. You will bring:

Operational discipline— you build reliable, repeatable operations and hold high standards consistently, at scale.
A service heart— you are genuinely people- and customer-centred, and you build a culture of care that clients can feel.
A technology mindset— you are energised by automation and AI and by using technology to make a real difference, not by running things the way they have always been done.
Commercial leadership— you own a P&L confidently and lead with authority alongside ambitious, high-performing colleagues.

In short: a disciplined, service-driven operator with the commercial edge to lead at executive level and the conviction that great technology, well run, changes what clients experience.

First 12 months — success looks like

A single group operating model and service framework adopted across the integrated businesses.
Service performance measured consistently (SLA, CSAT / NPS) and demonstrably improving toward “most loved and trusted”.
Acquisitions integrated operationally to plan, with no drop in client experience.
Operational efficiency and cost-to-serve improved, with a clear operational contribution to margin.
Automation and AI embedded across operations and the service desk, improving both client experience and cost-to-serve.
A unified, high-performing operations leadership team.
An established, trusted operational voice on the executive team.

Quick apply

Refine Your Search

senior management occupations jobs in stanmore, gtl

Group Operations Director

Director of Key Accounts

Director of Customer Operations and Engagement, EMEA

Head of Retail, North Territory EMEA

Director of Oversight

Head of Operations (National)

Chief Operating Officer (COO): Scaling #1 UK Short-Let Management Franchise

Head of Risk Control

CEO

Head of Retail - UK

Governance Board Member

Senior Director, Business Management, Strategy & Revenue Operations, Institutional Solutions

Catering Operations Director

Head of Governance & Customer Disruption

Head of Food and Beverage Operations

Senior Vice President, Regional Operations

Regional Director

Chief of Staff to the Chief Operating Officer

International Strategy & Operations Senior Manager, Commerce (German Speaking)

Head of Operations

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