Patient experience manager Work, Jobs in Stapleford Abbots, Ess (with Salaries)

Senior Alliance Manager
Mundipharma —London
- Full-time
- Analysis skills
- Business
- Leadership
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Practice manager
London - Harley Street Smile Clinic —London
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Philanthropy Manager
Essex & Herts Air Ambulance —Epping
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Marketing & Patient Experience Manager
London - The Dental Surgery Corn Exchange —London
- £17 an hour
- Full-time
- Marketing
- Social media management
- Microsoft Office
Quick apply
5d
Senior Patient Advisor
UK Vein Clinic —London
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
9d
GP Practice Operations Manager
LYNWOOD MEDICAL CENTRE —Romford
- £31,200 - £32,175 a year
- Full-time
- Management
- Bachelor's degree
- Human resources
Quick apply
2d
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Practice Manager
Sunny Smiles Dental Innovations —Brentwood
- Up to £25 an hour
- Part-time
- Customer service
- Supervising experience
- Human resources
Quick apply
1d
Operations Manager and Practice Manager
Crofts Dental Practice —Epping
- From £35,000 a year
- Full-time
- Supervising experience
- Human resources
- In-person
Quick apply
6d
Clinical Service Manager
Acacium Group —London
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
7d
Patient Engagement Manager
Phoenix Hospital Group —London
- CRM software
- Sales
- Business development
Quick apply
10d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager - Outpatients appointment department
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
3d
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Senior Manager Medical Information
Vertex Pharmaceuticals —Paddington
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- In-person
Operating Theatre Manager
HCA Healthcare UK —London
- Full-time
- Leadership
- Employee discount
CQC Registered Manager (Complex Care)
Optimam complex care - jothbel care —London
- £55,000 - £60,000 a year
- Full-time
- Nursing
- Computer literacy
- English
Quick apply
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Senior Alliance Manager

Mundipharma -
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Business
Leadership

Full job description

Alliance Manager, Global Partnerships

Location: London
Department: Corporate & Business Development
Job type: Permanent

Join us and make a difference when it matters most!

At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees.

Role summary

This role sits within the Global Partnerships function, responsible for building and managing strategic alliances that support the pharmaceutical development and commercial lifecycle. The team leads the creation, governance, and optimisation of partnerships, ensuring strong collaboration, operational efficiency, and shared value delivery. You will work closely with senior internal stakeholders and external partners to drive strategic alignment and support long‑term business growth.

Job Purpose

The purpose of this role is to lead the development and maintenance of multiple, complex, global and regional alliances that span the pharmaceutical development and commercial lifecycle. This is achieved through proactive leadership to deliver the strategic and financial goals of the alliance, managing operational and relationship risks, and improving the effectiveness of alliance operations both internally and externally.

Responsibilities

Alliance management and leadership to ensure partnerships deliver anticipated value

Provides senior alliance leadership, judgment, and decision‑making to proactively identify and resolve complex issues, delivering sustainable win‑as‑one outcomes across the alliance lifecycle.
Leads and influences cross‑functional internal teams at multiple organisational levels—often without direct authority—to drive strategic alignment, guide decision‑making, and resolve issues impacting the partner relationship.
Interprets contractual terms and positions with partners, resolving differences by balancing commercial, legal, and relationship considerations.
Leads negotiation and preparation of formal contract amendments, ensuring alignment with business strategy, governance requirements, and approved mandates.
Acts as a senior partner to Business Development, providing alliance input into deal strategy, negotiation, and post‑deal implementation to ensure continuity from signature to execution.

Relationship management and consensus building

Builds, maintains, and sponsors senior‑level relationships between internal stakeholders and partner alliance teams, representing Mundipharma credibly and consistently.
Acts as the principal axis of communication for the alliance—internally and externally—fostering collaboration, trust, and transparent communication.
Represents the partner’s perspective internally, and Mundipharma’s position to the partner, managing areas of misalignment and driving results across all alliance dimensions including Finance, Supply, Quality, Legal, Patents, Clinical Development, Non‑Clinical Development, Commercial, Compliance and others.
Anticipates, identifies, and addresses issues or potential conflicts early, leading resolution through influence, negotiation, and structured escalation aligned to governance protocols.

Alliance governance and best practice

Designs, establishes, and leads alliance governance structures, including team formation, launch meetings, and ongoing governance forums, ensuring effective decision‑making and accountability.
Ensures senior and functional stakeholders understand their contractual obligations, creating and communicating briefing materials and guidance as required.
Provides oversight of contractual obligations and key deliverables—milestone payments, schedules, deadlines—ensuring compliance and proactive risk management.
Leads activities to assess and monitor alliance health and performance, turning insights into targeted improvement plans.
Leads alliance termination activities in line with contractual terms and industry best practice, including negotiation of termination agreements and oversight of hand‑back activities, protecting Mundipharma’s reputation.
Champions alliance management best practices, contributing to the continuous improvement of standards, tools, and ways of working across the organisation.
Provides coaching and guidance to colleagues and cross‑functional team members to support development of internal alliance management capability.

What you’ll bring

Degree in Business, Life Sciences, Pharmaceutical Sciences, or a related discipline.
Extensive experience in alliance management or partnership leadership within the pharmaceutical or biotechnology sector.
Strong understanding of commercial principles, partnership governance, and collaborative operating models.
Ability to influence senior stakeholders and lead cross‑functional teams without direct authority.
Skilled negotiator with experience interpreting complex contractual terms.
Excellent communication, relationship‑building, and conflict‑resolution skills.
High level of strategic thinking with strong operational execution capability.
Ability to manage multiple high‑impact partnerships and deliver to agreed timelines.
Strong analytical, problem‑solving, and decision‑making skills.
Commitment to quality, compliance, and continuous improvement.

What we offer in return

Opportunities for learning & development through our varied programme.
Collaborative, inclusive work environment.

About Mundipharma

Mundipharma is a global healthcare company focusing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in areas such as pain management, infectious disease, and other severe conditions. Their guiding principles—Integrity and Patient‑Centricity—are at the heart of everything they do.
For more information, visit www.mundipharma.com.

Join our talent pool

If you’re not sure this role is right for you but want to hear about future opportunities at Mundipharma, join our talent community and be the first to know about new roles.

Additional Job Description:

Primary Location:

GB London

Job Posting Date:

2026-02-16

Job Type:

Permanent

Apply Now

Refine Your Search

patient experience manager jobs in stapleford abbots, ess

Senior Alliance Manager

Services Manager

Regional Business Manager

Practice manager

Philanthropy Manager

Clinic Lead

Marketing & Patient Experience Manager

Senior Patient Advisor

GP Practice Operations Manager

Estates Manager

Practice Manager

Operations Manager and Practice Manager

Clinical Service Manager

Patient Engagement Manager

Head of Dispensary Operations

Service Delivery Manager - Outpatients appointment department

Operations Support

Senior Manager Medical Information

Operating Theatre Manager

CQC Registered Manager (Complex Care)

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