Customer support coordinator Work, Jobs in Staveley, Dby (with Salaries)

Technical Support & Planning Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- CRM software
- Communication skills
- Annual leave
Quick apply
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Client Success Coordinator - Chesterfield
Ovation Incentives —Chesterfield
- £25,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- Business
Quick apply
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Customer Onboarding Coordinator
Safetykleen —Dinnington
- £28,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Planning / Customer Service Coordinator
Toray Textiles Europe Ltd —Mansfield
- £27,516 a year
- Full-time
- Microsoft Word
- Administrative experience
- Continuous improvement
Quick apply
7d
Branch Coordinator - Maternity Cover FTC
CTI UK —Worksop
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Branch Coordinator - Maternity Cover FTC
Conference Technologies, Inc. —Retford
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Spares Sales Coordinator
Evac Group —Chesterfield
- CRM software
- English
- Continuous improvement
Quick apply
12d
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time
Creative Coordinator
Frasers Group —Shirebrook
- Full-time
- Management
- Travel
- Communication skills
Quick apply
Conference & Events Coordinator Student Placement
University of Derby —Derby
- £26,737.00 - £31,209.85 a year
- Weekend availability
- University
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Site Setup Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Powerpoint
- Customer service
- First Aid Certification
- Annual leave
8d
Office Administrator (Trade Sales co-ordinator)
R O Arnold Ltd —Doncaster
- £12.71 an hour
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Employee discount
Quick apply
3d
Technical Surveyor & Installation Coordinator
Aquarius Home Improvements Ltd —Ilkeston
- £30,000 - £40,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
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European Logistics Coordinator
Nutreco —Ashbourne
- Full-time
- Customer service
- Computer literacy
- Communication skills

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Technical Support & Planning Coordinator

Superior Wellness Limited -
Chesterfield

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Additional leave
On-site gym
Annual leave
On-site parking

Qualifications

CRM software
Technical troubleshooting
Stakeholder liaison
GCSE
Case record updates
Internal department liaison
Technical support
Customer support
Multidisciplinary collaboration
Communication skills
A Level

Full job description

Job Title: Technical Support & Planning Coordinator

Reporting to: After Sales Manager

Location: Chesterfield, UK – On-site

About Superior Wellness

Superior Wellness is the world's fastest-growing manufacturer and distributor of premium hot tubs, swim spas, Chill Tubs, saunas, and wellness products. We lead the market through a commitment to innovation, quality, and a customer-first mindset.

As an international business importing from multiple countries, we offer a global range of high-quality products to both trade and retail customers. Our focus is simple, improving health and wellbeing through exceptional products and service.

We're passionate about helping our partners and our people grow, driven by our vision to become the world market leader in wellness products and deliver a best-in-class customer experience.

The Role

We are looking for a Technical Support & Planning Coordinator to join our growing After Sales and Technical team, playing a key role in resolving technical queries and keeping our technician and service schedule running smoothly.

This is a hands-on role suited to someone who enjoys a fast-paced, operational environment and wants to make a real impact in a scaling business.

You'll work closely with our technicians, after sales advisors, and logistics teams, and be responsible for combining technical problem-solving with the planning and scheduling that keeps customer service on track.

We're a fast-paced, growing business, so this role suits someone who is proactive, adaptable, and comfortable taking ownership.

Key Responsibilities

Provide technical support to customers and technicians, diagnosing product and installation issues (electrical and plumbing related)
Plan and coordinate technician visits, service jobs, and workloads to meet customer and business priorities
Manage the scheduling of spare parts, repairs, and follow-up work to ensure timely resolution
Act as the link between customers, technicians, and internal teams to keep everyone updated
Maintain accurate records of technical cases, planning schedules, and job outcomes
Identify recurring technical issues and feed back to help improve products and processes

What We're Looking For

Essential:

Experience in a planning, scheduling, or coordination role
A technical background, ideally in plumbing or electrics
Previous customer service experience with strong communication skills

Desirable:

Experience in a product-based, manufacturing, or field service environment
Familiarity with CRM, scheduling, or job management systems
We're looking for someone who is hands-on, reliable, and takes ownership of their work.

Our Values

We are a values-driven business built on Discipline, Responsibility, Consistency, Trust, Integrity and Team. We look for people who take ownership, support their colleagues, and strive to improve every day.

These values help us maintain the high standards of quality, service, and customer experience that our customers expect.

Why Join Superior Wellness

We don't just talk about wellness — we live it.

At Superior Wellness, you'll be part of a fast-growing, international business where people are trusted to take ownership, make decisions, and genuinely impact how we grow. We're building something ambitious, and we're looking for people who want to be part of that journey.

You'll be joining a team that is supportive, hard-working, and focused on getting better every day. It's a hands-on environment where ideas are welcomed, and people are encouraged to take responsibility and make things happen.

In addition to your salary, we offer:

13% company-wide bonus scheme (T&Cs apply)
31 days annual leave (including Bank Holidays)
Additional annual leave with length of service (up to 5 extra days)
Holiday purchase scheme

We also focus heavily on wellbeing and creating an environment where you can perform at your best:

Fully equipped onsite gym
Weekly fitness classes
Fresh fruit and breakfast options available daily

Plus:

Onsite parking (where applicable)
A collaborative and supportive team environment
The opportunity to grow within a fast-paced, international business

How to Apply

If you're looking for a role where you can make an impact, take ownership, and grow alongside an ambitious business, we'd love to hear from you.

Apply directly via Indeed. If you'd like to find out more about the role before applying, we'd be happy to have a confidential conversation.

Equal Opportunities

Superior Wellness Ltd is proud to be an equal opportunities employer. We welcome applications from all backgrounds.

In line with GDPR regulations, your personal data will be handled securely and only used for recruitment purposes.

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in staveley, dby

Technical Support & Planning Coordinator

Client Success Coordinator - Chesterfield

Customer Onboarding Coordinator

Sales Planning / Customer Service Coordinator

Branch Coordinator - Maternity Cover FTC

Branch Coordinator - Maternity Cover FTC

Customer Account Coordinator

Spares Sales Coordinator

Customer Support Co-ordinator

Creative Coordinator

Conference & Events Coordinator Student Placement

Site Setup Coordinator

Office Administrator (Trade Sales co-ordinator)

Technical Surveyor & Installation Coordinator

European Logistics Coordinator

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