Application support analyst Work, Jobs in Stevenage, Hrt (with Salaries)

Application Support Analyst - Cruise
TUI —Luton
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Employee discount
2d
Settlement Data Analyst
M Group —Stevenage
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
11d
Flight Data Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
Oracle CCS Support Analyst
Affinity Water —Hatfield
- £55,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
2d
Analyst
Ocado Logistics —Hatfield
- Full-time
- Analysis skills
- Presentation skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Senior Digital Analyst
Tesco UK —Welwyn Garden City
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Employee assistance programme
Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
12d
Junior Functional Analyst
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- University
- Continuous improvement
- No degree
12d
Product Owner Post Book
easyJet —Luton Airport
- Full-time
- Hybrid work
- Team management
- Travel
- Agile
- Annual leave
9d
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Salesforce
- Agile
- Communication skills
- Annual leave
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
SOC Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Master's degree
- Communication skills
4d
Senior Data Analyst - Price & Promotions
Tesco UK —Welwyn Garden City
- Full-time
- Communication skills
- Employee assistance programme
Senior Data & Insights Analyst
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Machine learning
- Travel
- AI
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Senior Data Analyst
Hertfordshire Partnership NHS Foundation Trust —Hatfield
- £51,657 - £58,785 a year
- Full-time
- Communication skills
14d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
11d

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Application Support Analyst - Cruise

TUI -
Luton

Apply Now

Job details

Permanent | Full-time
2 days ago

Benefits

Employee discount

Qualifications

Technical troubleshooting
Incident management
Stakeholder collaboration
Stakeholder liaison
Technical writing
Application support
Root cause analysis
Requirements gathering
Communication skills

Full job description

We're looking for an Application Support Analyst to ensure the seamless operation of our cruise technology systems. In this role, you'll be the technical expert for our Marella Cruises fleet, managing critical applications that support both onboard and shoreside operations.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, exclusive travel perks & discounts, extensive health & wellbeing support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models.
A career to shape: Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions.
Expand your horizons: Participate in our tech communities and collaborate on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community.

ABOUT THE JOB

You'll manage and administer the MXP property management system across our entire fleet, ensuring stability, accuracy and reliability that directly contributes to guest satisfaction and operational excellence.
As the primary point of contact and subject matter expert for cruise applications, you'll provide guidance and technical support to both onboard and shore-based teams, becoming the go-to person for all things MXP.
Troubleshooting and resolving technical and functional issues within assigned applications is part of your daily routine, ensuring minimal disruption to onboard operations while maintaining data integrity.
Working closely with business stakeholders and Delivery Managers, you'll gather requirements, test and implement new features and system enhancements that optimise how our teams use technology.
You'll create comprehensive documentation including manuals, user instructions and operating procedures, collaborating with onboard IT Officers to communicate processes effectively and build a valuable knowledge base.
Monitoring system performance and executing routine audits allows you to proactively identify areas for improvement while coordinating with internal IT teams and external suppliers to manage incidents, system updates and integrations.

ABOUT YOU

You have demonstrated success with systems support and maintenance, bringing solid technical expertise to the role.
Your organisational and problem-solving abilities are strong, paired with a customer-centric mindset and commitment to delivering high quality support.
You understand system processes and contexts well, particularly property management systems, ideally within the cruise or hotel industry.
Your capability in incident management, problem resolution and root cause analysis helps you get to the heart of issues quickly.
You're an effective communicator who can explain technical concepts clearly to non-technical stakeholders, fostering best practices and efficient system utilisation across teams.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-DVB

Apply Now

Refine Your Search

application support analyst jobs in stevenage, hrt

Application Support Analyst - Cruise

Settlement Data Analyst

IT Technical Support Analyst

Flight Data Analyst

1st Line Service Desk Analyst (Days)

Oracle CCS Support Analyst

Analyst

Senior Digital Analyst

Customer Support Administrator

Junior Functional Analyst

Product Owner Post Book

Analyst

Technical Business Analyst

Business Systems, Delivery & Change Manager

SOC Analyst

Senior Data Analyst - Price & Promotions

Senior Data & Insights Analyst

Security Operations Analyst

Senior Data Analyst

1st Line Support

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