Customer care coordinator Work, Jobs in Stevenage, Hrt (with Salaries)

Wedding & Events Coordinator
Restaurant Associates —Stevenage
- Up to £28,000 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
8d
Meeting and Events Sales Coordinator (24 hours per week)
Luton Vale Hotel —Luton
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
5d
Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
11d
Library Services Coordinator
University of Bedfordshire —Luton
- £32,080 - £38,784 a year
- Full-time
- Microsoft Office
- University
- Continuous improvement
- Annual leave
- Gym membership
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
6d
Medical Coordinator / Receptionists
Dr Baxter and Partners —Shefford
- From £12.71 an hour
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
6d
Service Coordinator
SWARCO —Hemel Hempstead
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Customer Operations & Sales Coordinator
UK FOOD PACKAGING —Waltham Cross
- £25,420.00 - £41,273.21 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
22h
Scheduling Coordinator (Administrator)
Normec UK —Watford
- £25,000 a year
- Monday to Friday
- No experience needed
- Analysis skills
- Data entry
- Free parking
- Employee assistance programme
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
12d
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
HR & Payroll Coordinator (FTC)
Sika —Welwyn Garden City
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
Customer Accounts Coordinator
Omniplex Learning —St Albans
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount

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customer care coordinator jobs near stevenage, hrt

Wedding & Events Coordinator

Restaurant Associates -
Stevenage

Apply Now

Job details

Permanent | Full-time
Up to £28,000 a year
8 days ago

Benefits

Annual leave
Employee discount

Qualifications

Stakeholder collaboration
Client engagement
Relationship management
Customer interaction
Multidisciplinary collaboration
Events management
Communication skills

Full job description

Wedding & Events Coordinator

Location: Knebworth House and Barns (on-site)

Salary: Up to £28,000 per annum

Contract: Full Time, Permanent

Shifts: 9am – 5:30pm Monday to Friday with occasional evening and weekends when there are weddings.

Working at the stunning and historic Knebworth House and Barns, you will play a key role in creating memorable weddings and events for our customers. As a Wedding & Events Coordinator, you will be at the heart of our wedding operation, managing the customer journey from initial enquiry through to the big day. We are looking for an individual who shares our passion for weddings, exceptional customer service and delivering outstanding events, whilst also having the commercial drive to convert enquiries, maximise revenue and grow our wedding business.

You’ll be working as part of a small, collaborative team, taking ownership of the wedding segment and working closely with our sales, catering and operations teams to ensure every couple receives a seamless and memorable experience.

What can we offer you:

A collaborative and inclusive culture, where your ideas are valued and creativity is encouraged.
20 days annual leave (excluding bank holidays).
Free staff meals whilst at work.
Access to Compass Group company perks & benefits.
Perks for Works discounts and promotions.
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
On-site F&B discounts.
The opportunity to work at one of the region’s most distinctive and prestigious wedding venues.
No shortage of delicious food.

Responsibilities:

Managing wedding enquiries from initial contact through to confirmed booking, including producing proposals, following up leads and conducting venue show rounds.
Building strong relationships with couples throughout their planning journey and delivering an exceptional customer experience.
Achieving agreed sales targets through enquiry conversion, upselling and identifying additional revenue opportunities.
Acting as the main point of contact for weddings at Knebworth House and Barns, ensuring all client requirements are accurately captured and communicated.
Producing accurate event orders/function sheets (BEOs) and working closely with the operations team to ensure seamless event delivery.
Maintaining accurate client records, bookings and sales information across systems including Delphi.
Managing the wedding sales tracker, providing regular reporting and supporting the wider Conference & Events sales strategy.
Planning and attending wedding showcases, open days, wedding fairs and industry events to promote the venue and generate new business.
Supporting wedding marketing and taking ownership of relevant social media content across Instagram and Facebook.
Building relationships with local wedding suppliers and keeping up to date with market trends and competitor activity.
Raising and tracking invoices, following up payments and carrying out post-event follow-ups to gather feedback and encourage referrals.
Working collaboratively with the wider team and demonstrating a proactive “can do” attitude to support the successful delivery of events.

The Ideal Candidate:

Minimum 2 years' experience within wedding sales, event planning or the hospitality sector, ideally within a high-profile or heritage venue.
Experience with social media marketing and digital content creation.
Previous experience using CRM or event management systems (knowledge of Delphi or Salesforce would be advantageous.)
Proven experience of achieving sales targets and converting enquiries into confirmed event business.
Strong commercial awareness, with an understanding of the relationship between sales, conversion, upselling and revenue.
Strong written and verbal communication skills, with confidence communicating with clients and colleagues.
Incredibly organised, with excellent attention to detail and the ability to manage multiple priorities.
Warm, engaging and confident when dealing with customers in person, over the phone and online.
A genuine passion for weddings, events, people and delivering exceptional experiences.
Strong relationship-building skills, with the ability to instil confidence in clients throughout the planning process.
A creative thinker with an eye for storytelling, content and current wedding trends.
A proactive, self-motivated and action-oriented approach.
A positive team player who is adaptable, resilient and happy to support colleagues wherever needed.
Comfortable working occasional evenings and weekends around weddings and key event moments.

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/1708/96149001/52827929/SU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Apply Now

Refine Your Search

customer care coordinator jobs in stevenage, hrt

Wedding & Events Coordinator

Meeting and Events Sales Coordinator (24 hours per week)

Customer Care / Bookings Co-Ordinator

Library Services Coordinator

Customer Service Co-ordinator (Administrator)

Helpdesk Co-Ordinator

Medical Coordinator / Receptionists

Client Success Coordinator - Pharmacies

Service Coordinator

Client Services Co-Ordinator Accounts

Operations Support Coordinator

Customer Operations & Sales Coordinator

Scheduling Coordinator (Administrator)

Client Services Co-ordinator OOH

Front of House & Community Co-Ordinator - Highgate Studios

Customer Support Coordinator

HR & Payroll Coordinator (FTC)

Service Coordinator

Customer Accounts Coordinator

Customer Service Coordinator

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