Technical analyst Work, Jobs in Stirchley, Wmd (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Client Support Analyst
Johnson Controls —Solihull
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Technical & Application Analyst
Tructyre —Aston
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Enitial - Trainee Environmental Technician (Northeast Gainsborough)
HSL Compliance Limited —Wolverhampton
- £26,088 a year
- Business development
- Bachelor's degree
- First Aid Certification
Quick apply
Assistant Product Manager
Autosmart International —Shenstone
- Marketing
- Data analysis skills
- Analysis skills
- Employee assistance programme
Quick apply
Administration Consulting Analyst
Hymans Robertson LLP —Birmingham
- £29,000 - £43,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Continuous improvement
Quick apply
Assistant Manager - Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Business development
- No degree
Technical Support Analyst
Transoft Solutions —Birmingham
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- No degree
- Work from home
Quick apply
11d
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Management consultants and business analysts
SANDHU MEAT & POULTRY UK LTD —Wolverhampton
- £36,700 a year
- Full-time
- Business development
- No degree
- Organisational skills
Quick apply
6d
Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
Part Time Afternoon Shift Qualified Laboratory Analyst
Bradley Environmental Consultants —Halesowen
- £14.00 - £14.49 an hour
- Overtime
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Asset Data Analyst
National Gas —Warwick
- £48,500 - £57,500 a year
- Full-time
- Data analysis skills
- Analysis skills
- No degree
2d
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
6d
BIRMINGHAM – Junior to Lead Business Process, Automation & Change Roles for 2026
Vantage Point —Birmingham
- Hybrid work
- SQL
- Analysis skills
- Mentoring
PMO Governance and Change Lead
National Grid —Warwick
- £48,374 - £52,465 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
10d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Google Suite
- Continuous improvement
- No degree
- Annual leave
Quick apply
Technical Business Analyst - MES & Digital Solutions
Thermo Fisher Scientific —Birmingham
- Full-time
- Computer Science
- ERP systems
- English
AI and Automation Analyst
Altera Digital Health Inc. —Birmingham
- Full-time
- Microsoft Powerpoint
- Up to 50% travel
- Master's degree

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year

Qualifications

Technical troubleshooting
Incident management
Customer support
Application support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 per annum with expected progression to £32,782 per annum within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate Pack

Application deadline TBC

Nacro is a fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed during the application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

technical analyst jobs in stirchley, wmd

ICT Support Analyst - Birmingham

Graduate Technical Business Analyst, Insurance Products, Birmingham

Client Support Analyst

Technical & Application Analyst

Enitial - Trainee Environmental Technician (Northeast Gainsborough)

Assistant Product Manager

Administration Consulting Analyst

Assistant Manager - Cyber and Digital Health

Technical Support Analyst

eCommerce Project Manager

Management consultants and business analysts

Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham

Part Time Afternoon Shift Qualified Laboratory Analyst

Asset Data Analyst

IT Service Analyst

BIRMINGHAM – Junior to Lead Business Process, Automation & Change Roles for 2026

PMO Governance and Change Lead

Technology Analyst - PMO (UK Remote)

Technical Business Analyst - MES & Digital Solutions

AI and Automation Analyst

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