Customer service supervisor Work, Jobs in Stoke On Trent, Sts (with Salaries)

Assistant Store Manager
Mountain Warehouse —Trentham
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Retail Showroom Assistant Manager
TILE MOUNTAIN LTD —Stoke-on-Trent
- £30,000 a year
- Weekend availability
- Customer service
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
Helpdesk Supervisor
Sodexo —Stoke-on-Trent
- £14.64 an hour
- Full-time
- Microsoft Word
- Management
- Hospital
- Annual leave
- Employee assistance programme
Quick apply
4d
Team Leader
Card Factory —Stoke-on-Trent
- £13 an hour
- Customer service
- Leadership
9d
Client Services Team Leader
ISS Facility Services —Stoke-on-Trent
- CRM software
- Supervising experience
- Organisational skills
Quick apply
4d
Operations Supervisor
Amazon UK Services Ltd. —Stoke-on-Trent
- Full-time
- English
- Team management
- Communication skills
Bar Supervisor
Bros Distilling Ltd —Stoke-on-Trent
- £13.21 an hour
- Part-time
- Bar
- Inventory control
- Computer literacy
- Free parking
- Store discount
Quick apply
Supervisor
The Harrington Arms, Gawsworth —Macclesfield
- From £13 an hour
- Full-time
- Customer service
- Restaurant management
- Supervising experience
Quick apply
3d
Delivery Station Supervisor - Stoke
JD.COM INTERNATIONAL UK LTD —Swettenham
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
Quick apply
9d
Coffee Shop Supervisor (Job share)
Festival Drayton Centre —Market Drayton
- £12.71 - £14.11 an hour
- Part-time
- Hospitality
- Inventory control
- Customer service
- Employee discount
Quick apply
9d
Starbucks Shift Supervisor
EG Group —Crewe
- £13.55 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee discount
3d
Financial Operations Supervisor
Radius Limited —Crewe
- Full-time
- Management
- Salesforce
- Supervising experience
Quick apply
Coffee Shop Supervisor
J Parker's Garden Centres —Wilmslow
- £13.50 an hour
- Weekend availability
- Serving
- Hospitality
- Recruiting
- Free parking
- Store discount
Quick apply
2d
Senior Barista & Café Shift Leader
Lumé Cafe Wilmslow —Wilmslow
- From £12.71 an hour
- Part-time
- Customer service
- Restaurant management
- English
- Free parking
- Store discount
Quick apply
11h
Product Team Leader
River Island —Telford
- Weekend availability
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply
Supervisor - Cannock Mill Green
Hugo Boss —Cannock
- Full-time
- Customer service
- Training & development
- Retail management
2d
Assistant Store Manager - HUGO Cannock
Hugo Boss —Cannock
- Full-time
- Customer service
- Training & development
- Retail management
2d
Catering Supervisor
Barnton Community Nursery & Primary School —Northwich
- £14.11 an hour
- Part-time
- Inventory control
- Team management
- Organisational skills
- Paid training
- Employee discount
Quick apply
11d
Retail Supervisor - Full Time
Farmfoods —Telford
- £13.61 an hour
- Overtime
- Customer service
- Team management
- Retail management
- Annual leave
- Employee discount
Quick apply
2d

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customer service supervisor jobs near stoke on trent, sts

Assistant Store Manager

Mountain Warehouse -
Trentham

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service supervisor jobs in stoke on trent, sts

Assistant Store Manager

Retail Showroom Assistant Manager

Helpdesk Supervisor

Team Leader

Client Services Team Leader

Operations Supervisor

Bar Supervisor

Supervisor

Delivery Station Supervisor - Stoke

Coffee Shop Supervisor (Job share)

Starbucks Shift Supervisor

Financial Operations Supervisor

Coffee Shop Supervisor

Senior Barista & Café Shift Leader

Product Team Leader

Supervisor - Cannock Mill Green

Assistant Store Manager - HUGO Cannock

Catering Supervisor

Retail Supervisor - Full Time

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Key Responsibilities

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What's in it for you

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