Support team leader Work, Jobs in Stretford M32 (with Salaries)

Contact Centre Executive
Hillview Finance Limited —Salford
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
13d
Operations Specialist Support Team (OSST) HOLMES Indexer
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Administrative experience
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
13d
Schedule & Planner Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Excel
- Driving
- Organisational skills
Quick apply
Administrative Officers
GCHQ —Manchester
- From £28,758 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Flexible schedule
23h
Customer Team Leader
Co-op —Salford
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
10h
Customer Service Advisor
Gallagher —Sale
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Gym membership
Quick apply
Activities Assistant
Tanglewood Care Services —Manchester
- £12.71 an hour
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
Hire Desk Team Leader
Hire Safe Solutions Ltd —Runcorn
- From £35,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Team Member
NEXT —Manchester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
7d
Children's Support Worker (Part-time)
Compassionate Care Group —Salford
- £14.90 an hour
- Part-time
- Organisational skills
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Multi Skilled Hotel Team Member
AccorHotel —Salford
- £13.40 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Team Member (Delivery)
NEXT —Manchester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
7d
Entry Level Sales Assistant
Beyond Work Limted —Manchester
- From £24,988 a year
- Full-time
- Sales
- No experience needed
- In-person
- Paid training
- Referral programme
Quick apply
12d
Compliance Team Leader
JLA —Manchester
- £34,500 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
4d
Children's Home Residential Team Leader
Panacea Children Services —Westhoughton
- £38,406 - £40,434 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Free parking
Quick apply
6d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Assistant Manager
Boots —Manchester
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Children's Waking Nights Support Worker
Compassionate Care Group —Salford
- £14.90 an hour
- Full-time
- Organisational skills
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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support team leader jobs near stretford m32

Contact Centre Executive

Hillview Finance Limited
Salford

Quick apply

Job details

Full-time
£26,000 - £35,000 a year
13 days ago

Benefits

Free parking
Casual dress
Annual leave
Company events
On-site parking

Qualifications

CRM software
Customer service
Salesforce
B2B sales
Telemarketing
Communication skills

Full job description

Contact Centre Executive

Salford

£25,000 - £30,000 DOE + Performance Bonus (£35k OTE)

Full-Time | Monday-Friday | Office Based

Looking for a role where every conversation makes a difference?

At Hillview Finance, every customer starts their journey with a conversation.

That conversation starts with you.

We're looking for someone who genuinely enjoys speaking to people, takes pride in delivering excellent customer service and likes working in an environment where every day is different.

You'll be the first person many of our customers speak to, helping them begin their journey with Hillview before introducing them to the right advisor or department.

If you're organised, confident on the phone and enjoy keeping things moving, we'd love to hear from you.

About Hillview Finance

Hillview Finance is a specialist finance brokerage based in Salford, helping homeowners across the UK find the right finance solution for their needs.

Customer service is incredibly important to us. Whether someone has just made an enquiry or is already part-way through their application, we want every interaction to be professional, friendly and helpful.

This role sits right at the heart of that experience.

The Role

This isn't cold calling.

It isn't a sales role.

And it isn't a financial advice role.

Every customer you'll speak to has already contacted Hillview Finance.

Your role is to respond quickly, create a great first impression, confirm a few initial details and ensure every customer reaches the right advisor or department as smoothly as possible.

You'll also help existing customers with general enquiries, keeping them updated and directing them to the appropriate team whenever needed.

You'll become the communication hub of our business, working closely with advisors and case managers to ensure every customer receives an outstanding experience.

A Typical Day

Your day could include:

Contacting new enquiries shortly after they've applied.
Answering inbound customer calls.
Warm transferring customers directly to advisors.
Booking advisor callbacks where required.
Responding to customer emails and text messages.
Confirming basic application details before passing customers to an advisor.
Providing general updates to existing customers.
Updating our CRM accurately after every interaction.
Making sure no enquiry is missed and every customer receives a prompt response.

No two days are ever the same.

What Success Looks Like

Success in this role isn't measured by selling loans.

Instead, you'll help us deliver an outstanding customer experience by:

Contacting new enquiries promptly.
Maintaining excellent customer engagement.
Ensuring customers are transferred efficiently to advisors.
Keeping accurate records.
Helping our advisors spend more time advising customers and less time chasing enquiries.

You'll play a huge part in helping our business deliver the service we're known for.

What We're Looking For

We're less interested in where you've worked...

...and far more interested in who you are.

The right person will be:

✔ Friendly, confident and professional.

✔ Comfortable speaking on the phone throughout the day.

✔ Organised and able to manage multiple priorities.

✔ A strong communicator, both verbally and in writing.

✔ Positive, reliable and proactive.

✔ Confident using computers and CRM systems.

✔ Someone who takes pride in doing things properly.

Previous experience within a contact centre, customer service, recruitment, estate agency, banking, insurance, financial services or another customer-facing environment would be beneficial - but it certainly isn't essential.

We'll happily train the right person.

You'll Probably Love This Role If You...

Enjoy speaking to lots of different people every day.
Prefer busy days over quiet ones.
Like being organised.
Get satisfaction from helping customers.
Enjoy working as part of a close-knit team.
Want to build a long-term career rather than simply find your next job.

What You'll Receive

Competitive salary of £25,000-£30,000, depending on experience.
Performance bonus.
25 days annual leave plus bank holidays.
Monday-Friday working hours.
Free on-site parking.
Casual dress.
Company events.
Full training and ongoing support.
Modern office in Salford.
Genuine opportunities for career progression.

Career Progression

We're not looking for someone to simply answer the phone.

We're looking for someone who wants to build a career.

As Hillview Finance grows, so will this role. Our long-term plan is for this position to develop into a Contact Centre Team Leader, taking responsibility for helping shape and lead our customer contact operation.

If you're ambitious and want to grow with the business, we'll support you every step of the way.

Why Join Hillview Finance?

We believe great customer service starts with great people.

Every customer who contacts Hillview is trusting us to help with an important financial decision. Your role will be to make sure that trust begins from the very first conversation.

You'll become an important member of a supportive team where your contribution genuinely matters, your ideas are listened to, and your hard work is recognised.

If you're looking for a role where you can make a real impact while building a long-term career, we'd love to hear from you.

Pay: £26,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support team leader jobs in stretford m32

Contact Centre Executive

Operations Specialist Support Team (OSST) HOLMES Indexer

Helpdesk Team Leader

Schedule & Planner Team Leader

Administrative Officers

Customer Team Leader

Customer Service Advisor

Activities Assistant

Service Desk Team Leader

Hire Desk Team Leader

Team Member

Children's Support Worker (Part-time)

Multi Skilled Hotel Team Member

Team Member (Delivery)

Entry Level Sales Assistant

Compliance Team Leader

Children's Home Residential Team Leader

Service Co-ordinator

Assistant Manager

Children's Waking Nights Support Worker

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