Helpdesk manager Work, Jobs in Strood, Ken (with Salaries)

Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
8d
FM Technician
Norse Group LTD —Medway
- £29,534.42 a year
- Full-time
- Maintenance
- Time management
12d
Contract Manager (Mobile)
Artic Building Services —Dartford
- Full-time
- Microsoft Word
- Sales
- HVAC
Maintenance Advisor
ECMS Services —Sevenoaks
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
13d
Events Logistics and Operations Officer
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Weekend availability
- Social media management
- Microsoft Office
- Organisational skills
- Annual leave
8d
Customer Service Advisor
Kier Group —Weald
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Flexible schedule
7d
Invoice Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
- Life insurance
Quick apply
23h
Data Consultant - FTC
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Master's degree
- Accounting
- Human resources
Quick apply
3h
Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £18,382 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
11d
Senior Manager (Training and Capabilities) GTS
HSBC Global Services Limited —London
- Full-time
- Sales
- Human resources
- AI
3d
Control Room Operative – Nights 42hrs - Lakeside Shopping Centre
Savills Management Resources —Grays
- £36,185 a year
- Night shift
- Computer skills
- Communication skills
7d
Compliance Coordinator - Lakeside Shopping Centre
Savills Management Resources —Grays
- Up to £34,700 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Head of Service for Corporate Parenting
London Borough of Havering —Romford
- £77,550 - £87,084 a year
- Full-time
6d
Payment Products Commercialisation Manager
HSBC Global Services Limited —London
- Full-time
- Project management
- Financial services
- Communication skills
11d
Senior Product Manager, Fund Administration
HSBC Global Services Limited —London
- Full-time
- Financial services
- Business
- Leadership
12d
Head of Service - Safeguarding
London Borough of Havering —Romford
- £77,550 - £87,054 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
1h
Corporate Receptionist - 25 Cabot Square
ST James Facilities —London
- £33,155 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
4d
Senior Fraud Manager, Client Connectivity
HSBC Global Services Limited —London
- Full-time
- Agile
- Banking
17h

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helpdesk manager jobs near strood, ken

Office/Helpdesk Administrator

ECMS Services
Sevenoaks

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Organisational skills
Clerical experience
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly organised, professional, and proactive Administrator to join our Soft Services Helpdesk team within the Cleaning Department.

In this role, you will be the first point of contact for our clients, delivering a high standard of customer service while supporting the day-to-day operation of our cleaning services. You will liaise with clients, management, contractors, suppliers, and our mobile teams to ensure work is coordinated efficiently and completed to a high standard.

Duties

Liaising with operation and account managers for contracted and reactive works.
Build and maintain strong customer relationships, acting as a trusted point of contact throughout service delivery.
Helping to ensure compliance with health & safety requirements & procedures.
Support clients from beginning to end, updating records on CRM package.
Scheduling the Company Mobile Teams and Subcontractors workload.
Assist team with permits to work, RAMS and compliance requirements.
Working closely with helpdesk and operations team to provide high customer satisfaction.
Collate documentation to facilitate quotation and subsequent invoicing.
Ordering materials and equipment for works.
Assist operations team with site setups.
Manage subcontractors and suppliers, including onboarding and monitoring progress
Gain customer feedback and manage client SLA’s and KPI’s.
Processing incoming enquiries, providing clients with a regular updates

Desirable Skills & Experience

Previous experience using Simpro or a similar job management system.
Experience working within a cleaning, facilities management, or soft services environment.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills, both written and verbal.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Exceptional phone etiquette and customer service skills.
Ability to work independently as well as part of a team in a fast-paced setting.

This position offers an engaging work environment where organisational excellence and clear communication are essential for success. The ideal candidate will be proactive, detail-oriented, and eager to contribute positively to our organisation’s growth and efficiency.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in strood, ken

Office/Helpdesk Administrator

Digital Systems Manager

IT Second Line Engineer FTC 2 Years

FM Technician

Contract Manager (Mobile)

Maintenance Advisor

Events Logistics and Operations Officer

Customer Service Advisor

Invoice Specialist

Data Consultant - FTC

Business Support Assistant - HelpDesk (Part-Time) - Lakeside Shopping Centre

Senior Manager (Training and Capabilities) GTS

Control Room Operative – Nights 42hrs - Lakeside Shopping Centre

Compliance Coordinator - Lakeside Shopping Centre

Head of Service for Corporate Parenting

Payment Products Commercialisation Manager

Senior Product Manager, Fund Administration

Head of Service - Safeguarding

Corporate Receptionist - 25 Cabot Square

Senior Fraud Manager, Client Connectivity

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