Hours call Work, Jobs in Sunderland, Eng (with Salaries)

Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Contact Centre Advisor
ATG Entertainment Limited —Sunderland
- £12.82 an hour
- Overtime
- Microsoft Office
- Communication skills
3d
Claims Handler
Pacifica —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
7h
Recruitment Consultant
TBC —Sunderland
- £27,000 - £28,000 a year
- Full-time
- Annual leave
- Employee discount
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Activities Co-ordinator
HC-One - Falstone Manor —Roker
- £12.95 - £13.45 an hour
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Part Time Customer Service Advisor
Preferred Management —Hebburn
- £12.71 an hour
- Part-time
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
2d
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Outpatients Administrator
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Annual leave
9d
Part-time Sales Assistant
The Brogue Trader LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
Quick apply
Security Officer - Part Time - Sunderland
Northern Security Limited —Sunderland
- £13.45 an hour
- Part-time
- Communication skills
Quick apply
TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC
046 TSB UK —Sunderland
- £24,700 a year
- Full-time
- Travel
- Communication skills
7d
Out of Hours Call Handler
Safeguard Call Handling —Chester-le-Street
- £13.27 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
7d
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Care Assistant
Comfort Call Limited —Sunderland
- £13.45 an hour
- Part-time
- School
- Paid training
Customer Service Centre Agent
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £26,607 a year
- Part-time
- Hybrid work
- Customer service
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
10d
1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply

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hours call jobs near sunderland, eng

Telephone Agent (Call Centre)

Explain Market Research -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time
£13.45 an hour
2 days ago

Benefits

Casual dress
Annual leave
Company pension
Company events
Employee discount

Qualifications

Customer service
GCSE
Typing
Communication skills

Full job description

Telephone Agent

Location: Grey Street, Newcastle City Centre (Office Based)

Salary - £13.45 per hour / £26,227 Pro Rata (based on 37.5 hours)

Guaranteed Hours Contracts and Living Wage Employer

Variety of Part Time Shifts available varying from 16-24 hours per week

Flexible shifts between - Monday (10am-7pm) Tuesday to Thursday (10am-8pm), Friday (9am-4pm), Saturday (9-2pm as and when required). NB – You will be required to work some evenings.

Closing Date - 27July 2026

Students are welcome to apply, as long as they can maintain their guaranteed hours during university holiday periods, except when taking agreed annual leave.

This posting is intended for candidates who have not previously applied

About the Role

Join our Contact Centre, where every conversation helps shape the insights that support our client research and projects.

As a Telephone Agent, you’ll use a well‑designed script to conduct survey calls — asking set questions, capturing responses accurately, and keeping each interaction clear, friendly, and professional. There’s no need to create your own dialogue; your focus is on bringing the script to life, building rapport, and guiding people smoothly through the conversation.

If you enjoy connecting with others, follow processes well, and take pride in quality work, this could be the perfect role for you.

What are you waiting for?

What You’ll Do

Conduct outbound research‑based telephone interviews on behalf of our clients
Capture and record responses clearly during calls
Handle customer information securely and in line with procedures
Represent our brand with a confident, friendly telephone manner

What We’re Looking For

Customer service or contact centre experience (or similar)
Self-motivated individuals who focus on outcomes, uphold our values and take pride in their work at all times
Effective and confident communicator both verbal and written
Able to follow scripts while staying personable and engaging on the phone
Someone who can demonstrate flexibility and resilience remaining positive at all times
Reliable, punctual and able to meet your scheduled hours
Good typing skills and accuracy when entering data

Role is subject to a basic DBS check (which we deem is satisfactory).

All applicants must have the legal right to work in the UK. Explain Market Research are unable to support Visa Applications/Sponsorship.

Please note that this advert may be closed prior to the stipulated closing date should a suitable candidate(s) be identified. Due to the volume of applications; only shortlisted applicants will be contacted.

Explain Market Research is an equal opportunities employer.

Job Types: Part-time, Permanent

Pay: £13.45 per hour

Benefits:

Casual dress
Company events
Company pension
Employee discount

Application question(s):

• Do you have any unspent criminal convictions or conditional cautions (excluding speeding offences) under the Rehabilitation of Offenders Act 1974? (Yes or No) - If yes, please provide brief details below
Outline what makes you the ideal candidate for this role? (maximum of 300 words)

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

hours call jobs in sunderland, eng

Telephone Agent (Call Centre)

Contact Centre Service Advisor - Newcastle

Alarm Call Handler (Part-Time PM)

Customer Contact Centre Advisor

Claims Handler

Recruitment Consultant

Alarm Call Handler (Part-Time AM)

Activities Co-ordinator

Part Time Customer Service Advisor

Alarm Call Handler

Outpatients Administrator

Part-time Sales Assistant

Security Officer - Part Time - Sunderland

TSB | Customer Service Consultant | Grade B | Fraud Operations | Sunderland | 12 Month FTC

Out of Hours Call Handler

Alarm Call Handler (Full-Time PM)

Customer Service Advisor

Care Assistant

Customer Service Centre Agent

1st/2nd Line Support Analyst

I want to receive the latest job alerts for hours call in sunderland, eng

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