Engineer Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Product Support Engineer II
Haemonetics Corp. —Coventry
- Full-time
- Salesforce
- Continuous improvement
2d
QA Technician ADCAM - MUST HAVE RELEVANT EXPERIENCE IN FABRICATION & ENGINEERING
ADCAM —Lichfield
- £15 an hour
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
Quick apply
Duct Engineer
Just Good Hygiene —Lichfield
- Travel
- Cleaning
- Annual leave
Trainee Engineer
Dorwingear Ltd —Birmingham
- From £12.71 an hour
- Full-time
- Research
- In-person
- Communication skills
- Paid training
Quick apply
9d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Graduate Engineer
FEV UK Ltd. —Coventry
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
Warehouse Solution Design Engineer
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quality Engineer
Honeywell Aerospace —Redditch
- Full-time
- Continuous improvement
- Quality control
- Leadership
Regional Engineer
Bodycote —Coventry
- £60,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Team management
9d
FM Maintenance Engineer (Mechanical)
Serco Plc —Uttoxeter
- £38,814 a year
- Full-time
- Communication skills
- Employee assistance programme
Manufacturing Engineer - Military programme M-F
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Manufacturing
- Annual leave
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Free parking
- Employee discount
Quality Engineer
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Quality control
Project Engineer
Doka —Kenilworth
- £65,000 - £75,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Manual Test Engineer
Select Engineering —Solihull
- £37.04 an hour
- Call to connect
- Project management
- Mentoring
Audio Engineer
Audio Takes UK —Birmingham
- £4,100 a month
- Full-time
- Engineering
- Bachelor's degree
- Free parking
Quick apply
2d
Skills Coach - Engineering
The Manufacturing Technology Centre —Coventry
- £36,000 - £42,000 a year
- Full-time
- Engineering
- Business development
- Training & development
Quick apply
Quality Engineer - QMS
ZF —Darlaston
- Up to £50,000 a year
- Computer literacy
- Engineering
- Travel
Gate Installation Engineer - Automation Training Provided
WMS Projects —Burntwood
- £36,400 - £45,500 a year
- Full-time
- Carpentry
- Power tools
- In-person
- Paid training
Quick apply
3d
Lead Engineer - Armoured Vehicles
NP Aerospace —Coventry
- £45,000 - £55,000 a year
- Full-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Flexible schedule

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Product Support Engineer II

Haemonetics Corp. -
Coventry

Apply Now

Job details

Full-time
2 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Preventive maintenance
Machinery breakdown fault-finding
Salesforce
Internal department liaison
Continuous improvement
Staff training
Spare parts inventory management
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Root cause analysis
Fault diagnosis and repair
Planned maintenance
Help desk

Full job description

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

PURPOSE

Responsible for providing timely and quality service to business unit customers, specifically for technical support within the specified US field service region . Supports Customers & Services by providing technical support as well as on-site support. Answers technical support calls during normal business hours and provides after hours support as needed. Installs, reviews, operates, maintains, repairs, and modifies equipment. Provides service related guidance and training to customer personnel in the establishment of equipment operation, maintenance, inspection procedures and techniques. Analyzes equipment failures to determine cause and recommends corrective action. Participates and assists in planning phases related to installation, trials and evaluation of equipment and systems.

RESPONSIBILITIES

Duties are listed in order of greatest importance, the incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs:

Answers and resolves hotline calls from customer or field staff and escalates or reroutes when necessary.
Assists with field service activities & administration, including creating & reviewing metrics. Analyzes reports to identify problems & take corrective actions.
Complies with all business processes, quality standards and recommends process improvement as applicable including use of Oracle & Salesforce application
Coordinates with other business units to resolve customer requests & issues, including special projects.
Maintains new & existing documents including, but not limited to, training records, service manuals, technical bulletins and guides, and customer registration & training records.
Oversees and reviews necessity of parts/tools inventory including parts returns, ordering and management of financials
Participates in continual process improvement measures including the communication of technical updates & department process changes.
Provide training & support to Customer Support staff, all Field Service Engineers, as well as customers.
Provides business analysis and support for key customer operational activities supported by HAE field staff. Integrates with account managers and sales process for designated “key” customer accounts.
Provides services such as installation, on-time preventative maintenance, upgrades, product support, trouble shooting and repair services on medical device systems to customers in an assigned territory.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Minimum of Associate's Degree Required
3 years of technical field experience with proven record of customer satisfaction.
Medical equipment experience
Several travel in the US during onboarding/trainings

EEO Policy Statement

Apply Now

Refine Your Search

engineer jobs in sutton coldfield, wmd

Product Support Engineer II

QA Technician ADCAM - MUST HAVE RELEVANT EXPERIENCE IN FABRICATION & ENGINEERING

Duct Engineer

Trainee Engineer

2nd Line Engineer - Support

Graduate Engineer

Warehouse Solution Design Engineer

Quality Engineer

Regional Engineer

FM Maintenance Engineer (Mechanical)

Manufacturing Engineer - Military programme M-F

Engineers

Quality Engineer

Project Engineer

Manual Test Engineer

Audio Engineer

Skills Coach - Engineering

Quality Engineer - QMS

Gate Installation Engineer - Automation Training Provided

Lead Engineer - Armoured Vehicles

I want to receive the latest job alerts for engineer in sutton coldfield, wmd

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