Business support specialist Work, Jobs in Swallowfield, Brk (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
Solution Owner Source to Pay
BMI Group —Reading
- Full-time
- Computer Science
- English
- IT
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Part-time
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
Experienced Quality Assurance & Risk Officer
LetsGoCover —Farnborough
- £26,500 - £28,000 a year
- Full-time
- Sales
- Financial services
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Human Risk Analyst - Cyber Security Awareness Training
Saepio —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- IT
- Annual leave
- Life insurance
Quick apply
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
Onboarding and Compliance Specialist
Montu UK —Winnersh
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Live Event Warehouse Technician & Driver
Visions Group —Reading
- £27,000 - £29,000 a year
- Full-time
- Driving
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
6d
Continuous Improvement & Innovation Specialist
PerkinElmer —Seer Green
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Account Manager - Discounters
KP Snacks —Slough
- Full-time
- Hybrid work
- Flexitime
- Employee discount
Quick apply
Senior Associate - Risk Settlement (Broking)
XPS Pensions Group —Reading
- Full-time
- Communication skills
- Employee discount
- Referral programme
Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead
Abbott Laboratories —Maidenhead
- Full-time
- Sales
- Microsoft Office
- Presentation skills
Advisor, Employee Relations
Saputo Inc. —Weybridge
- Full-time
- Analysis skills
- Human resources
- Communication skills
- Free parking
- Employee discount
Partnerships and Engagement Specialist for the CAMS National Collaboration Programme
ECMWF —Reading
- £76,384 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel

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business support specialist jobs near swallowfield, brk

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 31 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

business support specialist jobs in swallowfield, brk

Complaints Team Leader

Solution Owner Source to Pay

Part-time HR Manager (Learning & Development/ Organisational Development)

People Systems Coordinator

Experienced Quality Assurance & Risk Officer

HR Specialist

Human Risk Analyst - Cyber Security Awareness Training

Sage ERP Software Support Consultant (Finance)

Senior Customer Experience Manager

Onboarding and Compliance Specialist

Contract Specialist

Live Event Warehouse Technician & Driver

Continuous Improvement & Innovation Specialist

Business Account Manager - Discounters

Senior Associate - Risk Settlement (Broking)

Talent Acquisition Specialist - Commercial - temporary position based in Maidenhead

Advisor, Employee Relations

Partnerships and Engagement Specialist for the CAMS National Collaboration Programme

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Account Support Specialist