Service specialist Work, Jobs in Swansea, Wls (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Operational Delivery Professional - Wales
Department for Work and Pensions —Swansea
- £27,866 a year
- Overtime
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
10d
Sales Assistant
TGJones —Swansea
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
9d
Street Works Assistant
National Grid Electricity Distribution —Swansea
- £39,508 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Service Operator - Swansea
Selecta —Swansea
- £30,092 a year
- Full-time
- Customer service
- Training & development
- Sick pay
Quick apply
14d
Sales Executive
WeBuyAnyCar —Swansea
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Operational Support/Administrative Assistant
EX1 - Digital Forensic Services Ltd —Llanelli
- £25,000 a year
- Overtime
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
9d
Aftersales Advisor
Tredz Bikes —Llansamlet
- £27,716 a year
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Community Executive - Events Specialist
Tramshed Tech —Swansea
- £25,500 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
Regional Locality Manager
THE NATIONAL AUTISTIC SOCIETY —Neath
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Customer Service Advisor (Part Time)
Tredz Bikes —Swansea
- £13,325 a year
- Part-time
- Hybrid work
- Microsoft Word
- Writing skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Domestic abuse support specialist - Accommodation Services, Ammanford
Calan DVS —Ammanford
- From £24,500 a year
- Weekend availability
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Support And Accommodation Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Business Protection Adviser
Waddle Insurance —Swansea
- £28,000 - £35,000 a year
- Full-time
- Business development
- In-person
- Business
- Health & wellbeing programme
Quick apply
6h
Teaching Assistant
Orbis Education & Care —Swansea
- £18,152.94 - £22,733.22 a year
- Experience working with children
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
Jollyes Pets —Swansea
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
NEW SERVICE OPENING: Mental Health Support Worker
React Support Services —Porthcawl
- £13.53 an hour
- 12 hour shift
- Applied behaviour analysis
- Experience working with children
- Patient care
- Annual leave
- Referral programme
Quick apply
Legal Secretary/Assistant
OLS Solicitors Ltd —Llanelli
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

service specialist jobs in swansea, wls

Customer Service Representative

Operational Delivery Professional - Wales

Sales Assistant

Street Works Assistant

Service Operator - Swansea

Sales Executive

Recoveries Specialist

Customer Service Representative

Operational Support/Administrative Assistant

Aftersales Advisor

Community Executive - Events Specialist

Regional Locality Manager

Customer Service Advisor (Part Time)

Domestic abuse support specialist - Accommodation Services, Ammanford

Support And Accommodation Officer

Business Protection Adviser

Teaching Assistant

Sales Assistant

NEW SERVICE OPENING: Mental Health Support Worker

Legal Secretary/Assistant

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