Customer insights analyst Work, Jobs in Swindon, Wil (with Salaries)

Business Analyst
Nationwide Building Society —Swindon
- From £35,000 a year
- Temporary
- Communication skills
Quality & Performance Housing Analyst
Swindon Borough Council —Swindon
- £36,363 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
Quick apply
Senior Data Quality Analyst
Nationwide Building Society —Swindon
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Communication skills
4d
VodafoneThree - Collections Strategy Analyst
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
10d
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
13d
CRM Senior Analyst - Design & Delivery
Nationwide Building Society —Swindon
- From £33,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
4d
Demand Planner
Meiyume (UK) Ltd —Trowbridge
- Up to £37,784 a year
- Full-time
- English
- Analysis skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
IT Support Analyst Apprentice
The Delta Group —Melksham
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Senior Credit Risk Analyst – Current Accounts & Overdraft
Nationwide Building Society —Swindon
- From £40,000 a year
- Full-time
- Analysis skills
- Banking
4d
Commercial Finance Analyst
Vodafone —Newbury
- Full-time
- Master's degree
- Analysis skills
- Business
Cyber Portfolio and Governance Analyst
Vodafone —Newbury
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
- Annual leave
Change & Implementation Manager
Edenred —Swindon
- Full-time
- Hybrid work
- Continuous improvement
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Marlborough
- Full-time
- Management
- Analysis skills
- Bachelor's degree
2d
Senior PMO Technical Systems Manager
FirstGroup —Swindon
- Up to £60,000 a year
- Full-time
- AI
- Employee assistance programme
4d
Data Scientist
Pragma —Newbury
- Machine learning
- Annual leave
Data Scientist
Gamma —Newbury
- Full-time
- Machine learning
- Annual leave
Quick apply
Senior Finance Analyst - Consumer Margin
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
Quick apply
3d
Staff Systems Marketing Engineer - Comms Segment
Analog Devices —Newbury
- Full-time
- Travel
- Communication skills
- Marketing
9d
Marketing Manager - Supply
Good Energy —Chippenham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
10d

More jobs to discover

Find similar jobs that you might be interested in.

Quality & Performance Housing Analyst
Swindon Borough Council —Swindon
The ability to travel throughout the Borough will be required and access to a car. Responsibilities include managing housing performance data, including KPIs,…
£36,363 a year
Quick apply
Business Systems Analyst
Fairhive Homes —Aylesbury
The role involves acting as a key contact for system-related queries, supporting users, investigating issues through to resolution and working with suppliers…
£37,450.80 a year
Quick apply
9d

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customer insights analyst jobs near swindon, wil

Business Analyst

Nationwide Building Society -
Swindon

Apply Now

Job details

Temporary | Full-time
From £35,000 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Jira
Stakeholder collaboration
User stories
Requirement elicitation
Stakeholder liaison
Process improvement
Requirements gathering workshops
Confluence
Multidisciplinary collaboration
Root cause analysis
Business requirements
Communication skills

Full job description

Location

Swindon / Wiltshire

Other Locations

Glasgow
London / Greater London

Salary

From £35,000

Contract

Temporary (Full Time - 24 months )

Reference

2784

Closing Date

21 August 2026

Job description

As a Business Analyst in the Virgin Money Integration Programme within the Finance workstream, you’ll be working on a variety of integration-related initiatives from inception to completion. Nationwide’s Finance area is responsible for managing the organisation's financial health, ensuring regulatory compliance and supporting strategic decision-making.

The role plays a key part in protecting financial integrity, meeting regulatory requirements and enabling a smooth, well‑governed transition that supports long‑term value and confidence for Nationwide’s members.

We are happy to consider flexible working approaches to help you perform at your best.

This is a 24-month Fixed Term Contract opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

A typical day in this role is about working closely with Finance and delivery teams to turn ideas into workable change. You’ll spend time understanding how finance processes work today, exploring what needs to improve, and documenting clear requirements that everyone can agree on. This includes running workshops, asking the right questions, and joining the dots between business needs and technology solutions.

You’ll stay involved as work moves through delivery, helping to prioritise, test and check that changes do what they should. Throughout the day, you’ll balance detail with the bigger picture, making sure risks, controls and data quality are always front of mind.

About you

As a minimum, you’ll have:

Excellent communication skills, both written and verbal, with the ability to challenge and influence where required
Domain experience or knowledge of Finance and/or integration activities
An understanding of business processes and how technology supports business process change
The ability to work collaboratively within cross-functional teams, building relationships with internal and external stakeholders to elicit requirements & acceptance criteria to ensure the business objectives are met
Either experience of, or understanding of, how to gather requirements and manage through their lifecycle, ensuring full traceability
Experience of how to produce high-quality process flows, user stories, and other associated documentation
You’ll be able to demonstrate your ability to analyse complex issues and identify root causes
Knowledge of using structured tooling (e.g., Jira/Confluence) to maintain documentation, actions and transparent progress

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

25 days holiday, pro rata
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Apply Now

Refine Your Search

customer insights analyst jobs in swindon, wil

Business Analyst

Quality & Performance Housing Analyst

Senior Data Quality Analyst

VodafoneThree - Collections Strategy Analyst

Service Desk Analyst

CRM Senior Analyst - Design & Delivery

Demand Planner

IT Support Analyst Apprentice

Senior Credit Risk Analyst – Current Accounts & Overdraft

Commercial Finance Analyst

Cyber Portfolio and Governance Analyst

Change & Implementation Manager

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Senior PMO Technical Systems Manager

Data Scientist

Data Scientist

Senior Finance Analyst - Consumer Margin

Staff Systems Marketing Engineer - Comms Segment

Marketing Manager - Supply

More jobs to discover

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Job description

What you’ll be doing

About you

The extras you’ll get

Banking – but fairer, more rewarding, and for the good of society

What to do next

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