Incident manager Work, Jobs in Swindon, Wil (with Salaries)

Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Incident and Problem Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Gym membership
1d
IT Security Manager
Aspire Defence Services Limited —Tidworth
- Up to £65,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Compliance Manager
Verdant Terra —Tetbury
- £45,000 - £48,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13h
Service Desk Manager
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Communication skills
- Annual leave
- Gym membership
1d
Project Manager
Global Electrical & HVAC Services —Bromham
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Schematics
- Customer service
- Business development
Quick apply
12d
Service Desk Analyst
Kanari —Royal Wootton Bassett
- Full-time
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Sick pay
Complaints Governance - Risk and Controls Manager
St. James's Place —Cirencester
- Analysis skills
- Annual leave
12d
Production Department Manager
Johnson Matthey —Swindon
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Business Support Officer
UK Health Security Agency —Ashford
- £28,547 - £35,576 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
13d
Relief Security Officer
Mitie —Swindon
- Computer literacy
- Travel
11d
Duty Manager
Central Swindon North Parish Council —Swindon
- From £12.85 an hour
- Part-time
- Supervising experience
- Team management
- In-person
- Free parking
- Sick pay
Quick apply
1d
MCIT Holmes Indexer
Wiltshire Police —Swindon
- £29,844 - £30,738 a year
- Part-time
- Annual leave
- Gym membership
Transport Shift Manager
GXO Logistics —Swindon
- Up to £45,453.06 a year
- Full-time
- Data analysis skills
- Annual leave
- Employee assistance programme
11d
Cyber Defence Incident Manager
Vodafone —Newbury
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Operations Mission Manager
Open Cosmos —Didcot
- Hybrid work
- Agile
- Communication skills
Security Officer
Mitie —Swindon
6d
Health & Safety Coordinator
The Hills Group —Swindon
- £28,000 - £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Recovery Navigator
Second Step —Swindon
- £29,691 a year
- Full-time
- Case management
- Communication skills
1d
Relief Officer
ASEL —Swindon
- £12.71 - £15.00 an hour
- Conflict management
- School
- Employee assistance programme
- Employee discount

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Soft Services Manager

Pinnacle Group -
Swindon

Quick apply

Job details

£45,000 - £48,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Client engagement
Stakeholder liaison
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Budgeting
Financial management
Safety compliance inspections
Team motivation leadership
Rota coordination

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Soft Services Manager to join our Total Facilities Management division. You will be responsible for ensuring all soft services are delivered across seven school sites based in North Swindon to a consistently high standard, on time and within budget, while leading an experience FM team, managing recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients and key stakeholders will be key to maintaining service quality and driving operational excellence.

The ideal candidate will have proven experience managing soft services contracts within the facilities management sector, with a strong focus on service quality and client satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors.We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day to day supervision and motivation to Facilities managers, caretakers, and cleaning team, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices for catering, grounds and pest control.
Carry out site walkabouts and liaise with key stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Key requirements:

Proven experience managing soft FM services, specifically cleaning, property maintenance, catering and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Cleared Enhanced DBS
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

incident manager jobs in swindon, wil

Soft Services Manager

Incident and Problem Manager

IT Security Manager

Compliance Manager

Service Desk Manager

Project Manager

Service Desk Analyst

Complaints Governance - Risk and Controls Manager

Production Department Manager

Business Support Officer

Relief Security Officer

Duty Manager

MCIT Holmes Indexer

Transport Shift Manager

Cyber Defence Incident Manager

Operations Mission Manager

Security Officer

Health & Safety Coordinator

Senior Recovery Navigator

Relief Officer

I want to receive the latest job alerts for incident manager in swindon, wil

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