Customer solutions specialist Work, Jobs in Telford, Eng (with Salaries)

Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Sales Coordinator
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
4d
Specialist Housing Case Manager
The Wrekin Housing Group Limited —Telford
- £35,009 a year
- IT
5d
Customer Solution Specialist (South West)
DeterTech —Telford
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Solution Specialist (South East)
DeterTech —Telford
- £33,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Scheduler
L123 Limited —Penkridge West
- £13.00 - £14.50 an hour
- Full-time
- Microsoft Office
- Analysis skills
- Free parking
- Flexitime
Quick apply
4d
Field Sales Support
Comfort Plus Products —Wolverhampton
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
Quick apply
6d
Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
Business Development Executive
Energy Bolting Limited —Wolverhampton
- Up to £35,000 a year
- Full-time
- CRM software
- Computer literacy
- Business development
Quick apply
Export Customer Solutions Operator
Rhenus SE & Co. KG —Cannock
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Internal Technical Sales & Support
E C Hopkins Ltd —Birmingham
- £28,000 - £31,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Sales Executive
Travis Perkins plc —West Bromwich
- Full-time
- Leadership
Accounts Assistant - Part Time
Pipekit —Shrewsbury
- £27,000 - £29,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5d
Customer Retention Executive
Travis Perkins plc —Oldbury
- Full-time
- Leadership
Customer Success Specialist - Telford (6 month FTC)
DeterTech —Telford
- £27,000 - £30,000 a year
- Sales
- Customer service
Quick apply
Customer Sales Advisor
Travis Perkins plc —Oldbury
- Full-time
- Leadership
Digital Marketing Specialist
Carrier —Telford
- £34,500 - £69,500 a year
- Full-time
- CRM software
- Marketing
- Analysis skills
- Life insurance

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customer solutions specialist jobs near telford, eng

Customer Service Coordinator - Maternity Cover

Reconomy Connect -
Telford

Apply Now

Job details

Temporary | Full-time

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Microsoft Office
Sustainable management

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Why Join Us?
Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

As an Account Coordinator in our Construction & Infrastructure team, you will work closely with our customers to deliver outstanding service. You’ll ensure day-to-day operations run smoothly through effective organisation and prioritisation of your workload while managing ad-hoc queries and solving problems to create good outcomes today and even better outcomes for the future.

Working within a small, dynamic team, you’ll balance collaborative teamwork with taking ownership of your responsibilities, building strong relationships with your customers, and delivering results.

Key responsibilities

Build and maintain relationships with a set customer base.
Respond efficiently to customer requests via phone or email in line with departmental KPIs.
Provide quotes for services and follow through to conversion, ensuring alignment with customer agreements.
Process customer purchase orders accurately and manage spend according to specific requirements.
Review Site Waste Appraisals, taking action on identified opportunities and optimisations.
Take ownership of customer complaints/queries, implementing preventative measures to avoid recurrence.
Collaborate with Reconomy field-based teams to deliver improved commercial and environmental performance.
Maintain up-to-date knowledge of sector products, services, and industry trends to benefit our customers.
Record, update, and maintain customer data and interactions using Salesforce.

Additional information

This is a fixed-term role for 12 months to provide maternity leave cover.
Internal job title is Account Coordinator.
Working hours: 7.5 hours per day (shifts between 07:25–17:25) on a rota basis, with a one-hour lunch break. Rotas are provided in advance to give you plenty of notice.
Hybrid working: May be available following successful completion of the probation period, with a minimum of 3 days in the office and the potential to work up to 2 days from home.
Saturday shifts: Following a 3-month probation period, you will be required to work occasional Saturday shifts (8:00–12:00) on a rota basis. These are paid as overtime.

What we need from you

Enthusiastic and customer-focused, with a drive to deliver exemplary service.
Organised and proactive in managing workloads.
Creative problem-solver with the confidence to suggest effective solutions.
A team player who supports colleagues, whether in the same room or a different department.
Results-oriented, aiming for satisfied customers and achievement of KPIs.
Motivated for success, whether that’s personal career growth or team achievements.
Competent with using Microsoft Office.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Job Types: Full-time, Temporary
Contract length: 12 months

Benefits:

Free parking
On-site parking

Work Location: In person

Apply Now

Refine Your Search

customer solutions specialist jobs in telford, eng

Customer Service Coordinator - Maternity Cover

Operations Coordinator

Customer Success Specialist

Customer Service Coordinator

Sales Coordinator

Specialist Housing Case Manager

Customer Solution Specialist (South West)

Customer Solution Specialist (South East)

Scheduler

Field Sales Support

Customer Complaint Resolution Handler

Business Development Executive

Export Customer Solutions Operator

Internal Technical Sales & Support

Sales Executive

Accounts Assistant - Part Time

Customer Retention Executive

Customer Success Specialist - Telford (6 month FTC)

Customer Sales Advisor

Digital Marketing Specialist

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