Head of customer experience Work, Jobs in Telford, Eng (with Salaries)

Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- Project management
- No degree
- IT
6d
Head of Employer Services
City of Wolverhampton Council —Wolverhampton
- £66,939 - £70,283 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
13d
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Customer Account Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Mice and Groups Manager
Mercure Telford Centre Hotel —Telford
- £35,000 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Head of Defence Training Services (LR10)
AQUILA —Shrewsbury
- £80,000 - £90,000 a year
- Hybrid work
- Continuous improvement
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Meeting and Events Sales Coordinator
Mercure Telford Centre Hotel —Telford
- £29,000 a year
- Weekend availability
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
2d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Head of Partnerships
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Management
- Sales
- English
5d
Customer Service Manager
Culligan UK limited —Wolverhampton
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Salesforce
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
4d
Head of People Operations
The 3-18 Education Trust —Shrewsbury
- £52,413 - £54,495 a year
- English
- School
5d
Video Editor For Social Media Marketing Agency
B R Media LTD —Stourbridge
- £24,000 - £48,000 a year
- Full-time
- IT
- In-person
- Time management
- Free parking
Quick apply
Head of Operations
GXO Logistics —Stoke-on-Trent
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
3d
CX Team Member
Foot Locker —Telford
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Admissions, Marketing, Reception & Administration Officer
Birchfield School —Albrighton
- £20,000 - £25,000 a year
- Full-time
- Social media management
- Presentation skills
- Bachelor's degree
Quick apply
Project Manager - Strategic & Major - Fixed Term Contract
Grainger and Worrall —Bridgnorth
- Temporary
- Travel
- Free parking
13d
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave

I want to receive the latest job alerts for head of customer experience in telford, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer experience jobs near telford, eng

Head of Marketing Operations

Agent Rainmaker
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Management
Project management
Team management
B2B
AI
Leadership
Marketing

Full job description

We are looking for a highly capable and strategic Head of Marketing Operations to join the Agent Rainmaker Media Team. If you want to be recognised for what you do, grow your skills, and have the support to become a true expert in your field, then we want to talk to you…

This Isn't A Typical Marketing Job:

We’re not looking for someone to post on social media.

We’re not looking for someone to design graphics.

We’re looking for someone who can build one of the highest-performing marketing operations teams in the UK coaching sector.

You’ll inherit an experienced team of specialists across creative, AI, systems, automation, content and digital operations, alongside trusted external partners in paid media, graphic design and PR.

Your job isn’t to replace them.

It’s to help them perform at an even higher level.

About Us:

We’re a fast-growing group of businesses operating across coaching, events, marketing, estate agency and property management.

Our brands have helped business owners generate more than £91 million in additional revenue, and we’re building towards an ambitious £20 million Group.

We don’t just sell courses.

We genuinely help business owners build better businesses and better lives.

The Opportunity:

Reporting directly to our CEO, you’ll lead the Marketing Operations department and become a key member of our leadership team.

You’ll be responsible for turning strategy into execution by ensuring campaigns, launches and projects are delivered brilliantly across multiple brands.

You’ll lead a team of talented specialists, improve systems, introduce greater accountability and ensure marketing consistently delivers commercial results through tracking and monitoring of reporting KPI's.

You'll Be Responsible For:

- Leading and developing the Marketing Operations team.

- Planning and coordinating marketing campaigns and launches.

- Monitoring KPI's & holding relevant department accountable.

- Managing projects, priorities and resources.

- Improving marketing systems, reporting and processes.

- Managing external agencies and suppliers.

- Working closely with Sales, Events, Operations and Finance.

- Using AI and automation to continually improve efficiency.

- Ensuring campaigns are delivered on time and to a consistently high standard.

We're Looking For Someone Who:

- Has successfully led a multi-disciplinary marketing team.

- Has managed multiple campaigns and projects simultaneously, including the monitoring of KPI's

- Understands the customer journey from lead generation through to sales conversion.

- Is commercially minded and confident using marketing data to make decisions.

- Can manage experienced specialists and hold people accountable.

- Remains calm under pressure.

- Thrives in a fast-paced, ambitious business.

- Enjoys improving systems and developing people.

Experience within B2B, education, coaching or events would be advantageous, but isn't essential.

This Probably Isn't For You If...

- You’ve only ever managed your own marketing workload.

- You prefer creating content rather than leading people.

- You avoid difficult conversations.

- You need constant direction.

- You like maintaining the status quo rather than improving it.

- You want to own the company’s marketing strategy from day one.

Job Type: Full-time, Permanent

Salary and Benefits:

- £50,000–£60,000 basic salary.

- Performance bonus (OTE £70,000–£80,000).

- 32 days holiday including Bank Holidays.

- Company pension.

- AXA Private Healthcare after two years’ service.

- Professional development and training support.

- Free lunches and refreshments every day.

- Office-first working with flexibility once established.

- Opportunity to grow into a Marketing Director role as the Group continues to expand.

Why Join Us?

This is a genuine leadership opportunity.

You’ll help shape the future of a growing group, lead an exceptional team, launch new brands and build marketing systems that make a real difference.

If you’re looking for another marketing management role, this probably isn’t it.

If you’re looking for the opportunity to build something exceptional, we’d love to hear from you.

The Schedule:

Monday - Friday (9am-5:30pm)

(With occasional evening and weekend work for events, with notice)

Pay: £50,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking

Experience:

Marketing: 2 years (required)
Team Management: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in telford, eng

Head of Marketing Operations

Head of Project Management Office (PMO)

Head of Employer Services

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Customer Account Coordinator - Maternity Cover

Senior Reward Manager - Executive Compensation & Equity Incentives

Mice and Groups Manager

Head of Defence Training Services (LR10)

Meeting and Events Sales Coordinator

Customer Relationship Manager

Customer Service Coordinator

Head of Partnerships

Customer Service Manager

Head of People Operations

Video Editor For Social Media Marketing Agency

Head of Operations

CX Team Member

Admissions, Marketing, Reception & Administration Officer

Project Manager - Strategic & Major - Fixed Term Contract

Head of Security Operations

I want to receive the latest job alerts for head of customer experience in telford, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected