It technician, associate Work, Jobs in Templecombe, Som (with Salaries)

Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
4d
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Process Operator
Mars —Castle Cary
- £29,400 - £31,200 a year
- Full-time
- Microsoft Outlook
- IT
- Communication skills
- Free parking
- Annual leave
Rep I - Customer Service
Cencora —Castle Cary
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexible schedule
3d
Multi Skilled Engineer
Mars —Castle Cary
- £45,000 - £50,600 a year
- Part-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Annual leave
4d
Commercial Property Litigation Associate
Porter Dodson —Poundbury
- Full-time
- Hybrid work
- Business development
Retail Associate
TK Maxx —Trent
- Part-time
- No experience needed
- Employee discount
4d
Family Support Worker
Coombe House School —Shaftesbury
- £19,063 - £21,056 a year
- Part-time
- Childcare
- Experience working with children
- School
- Employee assistance programme
9d
HR Associate Experience Lead - Northern Europe
Mars —Castle Cary
- Project management
- Human resources
- AI
7d
Associate Dentist
Wessex House Dental Practice —Sherborne
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
Quick apply
Team Member
NEXT —Yeovil
- £8.28 - £12.71 an hour
- 8 hour shift
- Employee discount
3d
Bank Support Worker - Yeovil & Sherborne
PBS4 —Sherborne
- £14.12 - £15.69 an hour
- Paid training
- Annual leave
Quick apply
Associate Dentist
Bupa Dental Care —Gillingham
- In-person
- Free parking
Quick apply
Associate Dentist
mydentist —Street
- IT
- Sick pay
Quick apply
Sales Associate
Crocs —Street
- Weekend availability
- Communication skills
- Flexible schedule
2d
Receptionist and marketing assistant
Walfordmill Dental Center —Wimborne
- From £14 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Part Time Associate Dentist - Westbury
Dentalcare Group —Westbury
- £100,000 - £200,000 a year
- Part-time
- Sick pay
Quick apply
Nurse Associate
PracticePlusGroup —Shepton Mallet
- £29,292 a year
- Weekend availability
- Patient care
- Organisational skills
- Communication skills
- Annual leave
SEMH Teacher (KS2/KS3)
Coombe House School —Shaftesbury
- £37,500 - £48,000 a year
- Call to connect
- School
- Teaching
- Employee assistance programme
1d
Business Development Manager (BDM)
NexGen Associates —Trowbridge
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Work from home
Quick apply

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it technician, associate jobs near templecombe, som

Helpdesk Technician 1st/2nd Line

Soltech IT
Bristol

Quick apply

Job details

Full-time | Apprenticeship
£28,000 - £30,000 a year
4 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Software troubleshooting
SCCM
Customer service
Windows
Technical support
DHCP
Driving
IT support
DNS
Organisational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Help desk

Full job description

Job Description

Experienced 1st/2nd Line Helpdesk Technician

Full Time

Salary

Full Time - £28,000 to £30,000

Additional Benefits

Additional Bonus £1,200 pa

Regular Commission Schemes

Paid business mileage and expenses

20 days annual leave, plus bank holidays (additional up to 10 days around Christmas / New Year)

Additional leave

Company events

Company pension

Employee discount

Laptop and networking equipment

Key Responsibilities

Provide first and second-line remote IT support to business and education clients.
Troubleshoot hardware, software, networking, Microsoft 365, Windows, and cloud-based issues.
Manage incidents and service requests using the company helpdesk system.
Escalate complex technical issues to senior engineers where appropriate.
Maintain accurate documentation and update customer records.
Configure and deploy desktops, laptops, mobile devices, and peripheral equipment.
Support Microsoft 365, Active Directory, Azure AD/Entra ID, and standard business applications including SCCM.
Deliver excellent customer service while meeting service level agreements (SLAs).
Contribute to knowledge base articles and service improvements.

Skills & Experience

Essential:

Previous experience in an 1st/2nd Helpdesk or IT Support role.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory and user account administration.
Good understanding of TCP/IP, DNS, DHCP, Wi-Fi, and general networking.
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and work effectively under pressure.
Full UK driving licence.

Desirable:

Experience with Microsoft Intune, Azure/Entra ID, or SharePoint.
Experience supporting schools or managed service (MSP) environments.
Experience across multiple hypervisors (Hyper-V, XCP-ng).
Knowledge of Windows Server technologies.
Relevant IT qualifications (CompTIA, Microsoft, ITIL or equivalent).

In return, we offer career progression, ongoing technical training, and a full-time salary of £28,000 to £30,000, depending on experience.

Benefits include a company pension, bonus and commission schemes, free on-site parking, a company laptop or MacBook, 20 days annual leave plus bank holidays, and additional leave over the Christmas and New Year period.

In addition, all authorised business mileage and expenses will be paid by the company.

Overview

SoltechIT provides a comprehensive range of IT services and hands-on ICT/computing support to over 700 business and education (primary school) clients across the South West of England. We put the needs of our clients first, delivering reliable, responsive, and professional IT support across a wide range of technologies.

SoltechIT is a friendly and supportive place to work where people feel trusted and respected. We are proud of the diversity, flexibility, and breadth of skills and experience within our team.

We are looking to recruit an experienced 1st/2nd Line Helpdesk Engineer to join our Service Desk team. The successful candidate will have proven experience working within an IT support environment, providing first and second-line technical support to business and/or education customers. You will be confident managing incidents and service requests from initial logging through to resolution, escalating to senior engineers where appropriate.

Individuals will be passionate about IT, self-motivated, and committed to delivering exceptional customer service. This role requires an excellent team player with strong communication and organisational skills, a professional and courteous manner, and the ability to explain technical issues clearly to customers of varying technical ability.

Candidates should be able to work independently, prioritise competing workloads, and demonstrate strong troubleshooting and problem-solving skills. A proactive approach to improving processes, identifying recurring issues, and contributing to the continual improvement of our service desk is essential.

Job Types: Full-time, Apprenticeship

Pay: £28,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it technician, associate jobs in templecombe, som

Helpdesk Technician 1st/2nd Line

Retail Sales Advisor - Yeovil

Process Operator

Rep I - Customer Service

Multi Skilled Engineer

Commercial Property Litigation Associate

Retail Associate

Family Support Worker

HR Associate Experience Lead - Northern Europe

Associate Dentist

Team Member

Bank Support Worker - Yeovil & Sherborne

Associate Dentist

Associate Dentist

Sales Associate

Receptionist and marketing assistant

Part Time Associate Dentist - Westbury

Nurse Associate

SEMH Teacher (KS2/KS3)

Business Development Manager (BDM)

I want to receive the latest job alerts for it technician, associate in templecombe, som

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