Resources engineer Work, Jobs in Tetney, Lin (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
Senior Planning Engineer - Industrial & Manufacturing
Turner & Townsend —Grimsby
- Full-time
- PMP
- Engineering
- Analysis skills
Quick apply
Senior Structural Engineer
GGP Consult —Kingston upon Hull
- Full-time
- Engineering
- System design
- Master's degree
- Free parking
- Health & wellbeing programme
Quick apply
Junior Manufacturing Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
- Annual leave
- Employee discount
4d
Process and Industrial Engineer - Segment 3
Siemens Gamesa —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
11d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Project Engineer
Exolum —Immingham
- £60,000 - £65,000 a year
- Engineering
- No degree
- APIs
18h
Transport Shift Manager
GXO Logistics —Grimsby
- Up to £33,500 a year
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Engineer - Validation & Specification
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
Process Engineer
Reckitt —Kingston upon Hull
- PMP
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Systems Engineer
Ericsson —Kingston upon Hull
- Oracle
- No degree
- Linux
Administrator
Dragados —Immingham
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Administrative experience
Quick apply
Senior Associate, Clinical Excellence
Reckitt —Kingston upon Hull
- Project management
- Employee assistance programme
- Life insurance
QC Analyst
Reckitt —Kingston upon Hull
- Rotating shift
- Analysis skills
- Communication skills
- Employee assistance programme
- Life insurance
6d
Senior Engineer – Greater Manchester
Spencer Group —Kingston upon Hull
- AutoCAD
- Civil engineering
- Engineering
Commercial Gas Service Manager
Bailey & Bowes Recruitment —Kingston upon Hull
- £49,000 - £52,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Sick pay
Quick apply
4d
Project Engineer
Reckitt —Kingston upon Hull
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Contract Support Associate
CBRE —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Maintenance Supervisor
INEOS —Kingston upon Hull
- £0.01 a year
- Maintenance
- IT
- Leadership
Quick apply
Qualified Person (QP) - Quality Manager
Reckitt —Kingston upon Hull
- Data analysis skills
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance

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1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Benefits:

Free parking
On-site parking

Work Location: In person

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

resources engineer jobs in tetney, lin

1st Line Support Engineer

Senior Planning Engineer - Industrial & Manufacturing

Senior Structural Engineer

Junior Manufacturing Engineer

Process and Industrial Engineer - Segment 3

1st Line Support Engineer – Layer8

Project Engineer

Transport Shift Manager

Engineer - Validation & Specification

Process Engineer

Systems Engineer

Administrator

Senior Associate, Clinical Excellence

QC Analyst

Senior Engineer – Greater Manchester

Commercial Gas Service Manager

Project Engineer

Contract Support Associate

Maintenance Supervisor

Qualified Person (QP) - Quality Manager

I want to receive the latest job alerts for resources engineer in tetney, lin

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