Client services manager Work, Jobs in Thame, Oxf (with Salaries)

Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
Customer Service Representative
CSafe Global —Long Crendon
- Full-time
- English
- Travel
- IT
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
6d
Project Coordinator
Evolution Security —Marlow
- Full-time
- Microsoft Outlook
- Research
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Key Account & Client Relations Manager
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
Quick apply
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
Quick apply
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Team management
- Travel
- Leadership
- Life insurance
- Referral programme
Quick apply
Programme Manager
M3EU —Abingdon
- Remote
- Customer service
- Project management
- Continuous improvement
Quick apply
2d
Client Engagement and Delivery Manager (FTC)
Saïd Business School —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- School
3d
Project Administration Co-ordinator
Tetra Tech —Reading
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Budgeting
- Employee assistance programme
Regional Sales Manager (Industrial) - South
Lucy Electric —Thame
- Remote
- CRM software
- Engineering
- Business development
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Sales Resources Coordinator
Arnold Clark —Milton Keynes
- £28,000 - £30,000 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
Quick apply
10d
Facilities Assistant
OXFORDSHIRE COUNTY COUNCIL —Didcot
- £26,824 - £29,064 a year
- Part-time
- Front desk
- Employee discount
9d

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Customer Service Representative

CSafe -
Long Crendon

Quick apply

Job details

Permanent | Full-time

Qualifications

Driving Licence
Stakeholder liaison
Internal department liaison
English
Microsoft Office Suite
Complaint handling
IT
Computer skills
Customer interaction
Communication skills
Supply chain customer service
Time management

Full job description

CSafe offers the most comprehensive suite of thermal shipping solutions for pharmaceutical cold chain shipping needs around the world to ensure patients receive the medicines and treatments they need. In addition to key acquisitions, CSafe has operations in more than 70 locations worldwide to ensure product availability and continue to fulfil our founders’ mission to provide patients around the world with access to viable, life-enhancing pharmaceuticals.

With a “client-first” focus, deep industry expertise and commitment to innovation, CSafe continues to deliver industry-leading products in both the active and passive segments. CSafe is the only provider with an end-to-end portfolio including active and passive bulk air cargo, parcel, cell and gene and specialty last-mile use cases allowing our team to match your requirements to the best solution for your needs. Any size, any duration and any temperature – CSafe is at the heart of your cold chain.

Job Purpose:

Reporting directly to the Customer Service Manager the Customer Service Representative is responsible for supporting the commercial team with quotes and lead times, coordinating, and processing all incoming orders/leases, and supporting with all external logistical requirements.

Role and Responsibilities:

The following responsibilities are that of the Customer Service Representative. These are intended as an overview and are not an exhaustive list.

Processing purchase orders or leases, across a limited range of CSafe’s products and services.
Answering relevant incoming customer enquiries, using your in-depth knowledge of products, and utilising all relative internal channels.
Liaising with all relevant internal departments regarding the management of enquiries and orders or lease requests through to completion – providing a true end-to-end customer experience.
Take responsibility for the full resolution of assigned complaints and incidents – ensuring all relevant internal departments are engaged.
Ensuring your personal performance meets or exceeds the published Key Performance Indicator (K.P.I) targets.
From time to time, as requested by management it may be necessary to carry our extra duties in addition to those listed.
Take part in all identified training to ensure skills are in line with the job role requirements.

Requirements

Experience and Qualifications:

Minimum of 2 year’s prior experience in Customer Services.
Prior experience working within a team environment.
Familiarity with Sage X3 and Wave Reaction.

Functional Competencies:

Fluency in English both in written and verbal communication.
Proficient IT skills for system management and Office 365 based applications.
Analyse situations
Listen effectively
Communicate clearly
Problem-solving skills.
Planning, organising and time management skills.
Strong prioritisation skills.
Positive approach to correcting errors and ensuring reduction of future errors.
Excellent attention to detail.
Strong team orientation - able to work effectively in multiple teams simultaneously.
Resilience.
The ability to work under pressure.
Adaptability.

Behaviour and Attitude Competencies:

Professional Presentation
Quick learner
Maturity
Effective communicator at all levels
Calmness (Under Pressure)
Organised
Problem Solver
Self-Motivated
Flexibility
Resilience
Pro activity
Energy & Drive
Approachability
Curiosity
Innovative
Positivity
Creativity

Other Requirements

Full Driving licence.
Right to work in the UK
Willingness to travel to other sites
In office requirement – three to four days a week.

Work Location: Hybrid remote in Long Crendon

Quick apply

Refine Your Search

client services manager jobs in thame, oxf

Customer Service Representative

Customer Service Representative

Contact Centre Operations Manager

Corporate Account Manager

Maintenance and Contracts Co-ordinator - Full Time

Project Coordinator

Inbound Service Delivery Lead

JUNIOR SALES ADVISOR

Key Account & Client Relations Manager

Sales Operations Manager

JUNIOR SALES CONSULTANT

Key Account Manager

Programme Manager

Client Engagement and Delivery Manager (FTC)

Project Administration Co-ordinator

Project Coordinator

Regional Sales Manager (Industrial) - South

Client Onboarding Executive

Sales Resources Coordinator

Facilities Assistant

I want to receive the latest job alerts for client services manager in thame, oxf

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