Client services Work, Jobs in Thames Ditton (with Salaries)

ECC Customer Care Advisor
Voo Veterinary Group —Surbiton
- Part-time
- Microsoft Word
- Hospital
- Front desk
- Annual leave
- Employee discount
Quick apply
Client Services Liaison
TAG Aviation —Farnborough
- Weekend availability
- Customer service
- English
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
8d
Front of House
The FIT Partnership —Esher
- £27,040 a year
- Weekend availability
- Hospitality
- Merchandising
- Organisational skills
- Gym membership
Quick apply
14d
Travel Consultant
Trailfinders —Guildford
- £44,000 - £49,000 a year
- Sales
Receptionist
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
13d
Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)
Air Charter Service —Surbiton
- £25,000 a year
- Monday to Friday
- Sales
- Travel
- Communication skills
Quick apply
8d
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
13d
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Lounge Host
Qantas Premium Lounge London —Hounslow
- £19.09 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Perfume Sales Consultant
DXB Perfume —Kingston upon Thames
- £12.75 - £13.00 an hour
- Part-time
- Sales
- Social media management
- Merchandising
Quick apply
Retail Sales Associate (Part-Time) - Kings Road
RIXO —London
- Part-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Associate, Client Services (2027 Start)
Third Bridge —London
- £40,000 - £68,000 a year
- Sales
- Computer networking
- Leadership
Quick apply
Cafe Assistant/Barista
JPL Catering —Kingston upon Thames
- £12.80 an hour
- Part-time
- Serving
- Hospitality
- Customer service
Quick apply
10d
Client Services & Photography Studio Assistant
UniQ Studios —East London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Sales
Telesales
Abandoned Storage Auctions —New Malden
- £35,000.00 - £50,206.46 a year
- Full-time
- CRM software
- Spanish
- Sales
- Free parking
- Work from home
Quick apply
Client Advisor
eight luxuries ltd —London
- £100 - £200 a day
- Part-time
- Spanish
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
8d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
8d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d

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ECC Customer Care Advisor

Voo Veterinary Group -
Surbiton

Quick apply

Job details

Permanent | Part-time

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

ECC Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our Surbiton Hospital

Hours: Weekends (Saturdays and Sundays) 8am-8pm (some flexibility)

Salary: Competitive Salary - DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception - they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As an ECC Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the Hospital practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills - confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients

Strong IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: Competitive Salary

Benefits:

Employee discount

Work Location: In person

Benefits:

Employee discount

Application question(s):

What are your salary expectations?

Experience:

customer facing: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in thames ditton

ECC Customer Care Advisor

Client Services Liaison

Service Coordinator

Front of House

Travel Consultant

Receptionist

Group Charter Sales Assistant - 1 Year Student Placement (September 2026 - September 2027)

Receptionist & Administrator

Customer Experience Associate

Lounge Host

Perfume Sales Consultant

Retail Sales Associate (Part-Time) - Kings Road

Associate, Client Services (2027 Start)

Cafe Assistant/Barista

Client Services & Photography Studio Assistant

Telesales

Client Advisor

Client Services & Support Specialist- London, UK

Client Services Coordinator

Client Success Representative

I want to receive the latest job alerts for client services in thames ditton

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