Hotel & accommodations guest services staff Work, Jobs in Thatcham, Brk (with Salaries)

Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £16,286 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
10d
Spa Receptionist
The Retreat Elcot Park —Newbury
- Part-time
- Hotel
- Referral programme
Quick apply
11d
Reception Team Member - Part Time
Travelodge —Faringdon
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
8d
Receptionist
The Elite Venue Selection —Hook
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
Quick apply
Night Reception Team Member - Part Time
Travelodge —Camberley
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Reservations and Events Agent
Valor Hospitality —Reading
- £12.85 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Ground Floor Team Member
Premier Inn —Reading
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Hotel Night Receptionist
Hotel Reading Ltd —Reading
- £13.50 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Free parking
Quick apply
9d
Leisure Receptionist - Casual/Weekends
Village Hotel - Reading - Leisure —Reading
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
10d
Hotel Team Member
Travelodge —Faringdon
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
Ground Floor - Team Member
Premier Inn —Reading
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Night Reception Team Member
Travelodge —Faringdon
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
10d
Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
11d
Spa Receptionist
Four Seasons —Hook
- Weekend availability
- Hospitality
- English
- Hotel
4d
Guest Service Team Member
Vanbrugh House Hotel —Oxford
- £13.21 an hour
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
3d
Front Office Team Member / Receptionist
voco Reading Hotel —Reading
- £24,784.50 a year
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
Quick apply
11d
Night Hotel Receptionist
Tulip Styles Hotel, Oxford Road Reading —Reading
- From £13.50 an hour
- Full-time
- Hospitality
- Hotel
- In-person
Quick apply
6d
Nights Reception Team Member
Welcome Break —Oxford
- Up to £13.35 an hour
- Overtime
- Hotel
- Free parking
- Employee discount
5d
Hotel Team Member - Part Time
Travelodge —Bracknell
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
5d
Front Office Team Member- Flexible
NOVOTEL —Reading
- £13.45 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
10d

I want to receive the latest job alerts for hotel & accommodations guest services staff in thatcham, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Assistant

Pennyhill Park Hotel & Spa -
Bagshot

Apply Now

Job details

£16,286 a year
10 days ago

Benefits

Employee assistance programme
Employee discount
On-site parking
Shuttle service provided

Qualifications

Hospitality
Driving Licence
Customer service
Guest services

Full job description

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and genuine hospitality define every guest experience.

You will join us as a Guest Services Assistant, delivering warm, attentive service and creating memorable first and last impressions for our guests. As part of our front of house team, you will play a key role in ensuring every guest receives a seamless and personalised experience throughout their stay.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Welcome guests warmly on arrival, throughout their stay and upon departure
Provide information about the hotel, facilities, local area and services
Handle guest enquiries and requests in a professional and friendly manner
Support with rooming guests including luggage assistance throughout the property, including up and down staircases.
Support with guest transportation including valet parking and supporting with our car park shuttle service
Maintain a visible presence in reception and public areas, offering assistance proactively
Work closely with Housekeeping, Food & Beverage and other departments to ensure a seamless guest experience
Uphold the high standards of presentation, service and hospitality associated with Pennyhill Park

Person Specification

Previous customer service or hospitality experience in a similar role is desirable
Friendly, approachable and confident communicator
Passionate about delivering exceptional guest experiences
Well-presented with a professional attitude
Able to remain calm and positive in a busy environment
A team player with a flexible approach to working hours, including weekends and shifts
Full UK driving licence desirable but not essential

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in thatcham, brk

Guest Services Assistant

Spa Receptionist

Reception Team Member - Part Time

Receptionist

Night Reception Team Member - Part Time

Reservations and Events Agent

Ground Floor Team Member

Hotel Night Receptionist

Leisure Receptionist - Casual/Weekends

Hotel Team Member

Ground Floor - Team Member

Night Reception Team Member

Hotel Receptionist - West Court Retreat

Spa Receptionist

Guest Service Team Member

Front Office Team Member / Receptionist

Night Hotel Receptionist

Nights Reception Team Member

Hotel Team Member - Part Time

Front Office Team Member- Flexible

I want to receive the latest job alerts for hotel & accommodations guest services staff in thatcham, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected