System engineer Work, Jobs in Thatcham, Brk (with Salaries)

International Service Co-ordinator
Outsource International Ltd —Newbury
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Sick pay
Quick apply
12d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Software Tester
AKONI TECHNOLOGIES LTD —Reading
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- APIs
- Communication skills
- Free parking
Quick apply
12d
Senior Technical Engineer
TP-Link UK Ltd —Thatcham
- £32,000 - £35,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Travel
- Mentoring
Graduate Design & Quality Engineer
Spafax International Limited —Basingstoke
- From £26,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
4d
Graduate Process & Hydraulic Engineer
Glanua —Aldermaston
- Full-time
- Bachelor's degree
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
HR Officer (part-time)
International Seismological Centre —Thatcham
- £28,593 - £32,159 a year
- Part-time
- English
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
2d
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Travel
- Computer networking
Mechanical Maintenance Engineer
Emcor —Aldermaston
- £40,000 - £43,989 a year
- Overtime
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Data Scientist
Gamma —Newbury
- Full-time
- Machine learning
- Annual leave
Quick apply
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Maintenance
- Agile
- Linux
Quick apply
Field Service Engineer (Inside the M25)
Baxter —Newbury
- Writing skills
- Business development
- No degree
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
Senior Production Engineer – Motorsport Design Group
Xtrac —Thatcham
- Management
- Engineering
- Continuous improvement
12d
Graduate Software Engineer (Cloud Solutions)
proventeq —Reading
- Hybrid work
- Computer Science
- Bachelor's degree
- Machine learning
Drainage CCTV Report Writer
OPC Drain Services —Wantage
- From £31,000 a year
- Full-time
- CRM software
- AutoCAD
- CAD
- Free parking
- Sick pay
Quick apply

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International Service Co-ordinator

Outsource International Ltd
Newbury

Quick apply

Job details

Full-time
Up to £26,000 a year
12 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
Microsoft Office Suite
Ticket management systems
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

International Service Co-ordinator

Outsource International Ltd

Newbury, Berkshire

*Please do not apply unless you are currently living in the UK and already possess the required Right to Work credentials

£26,500 per annum, negotiable

Permanent, full-time

Outsource International Ltd are a Global IT Services Provider. We are currently seeking a talented Service Co-ordinator to join our growing team in Newbury.

As the successful candidate, you will be part of our International Services Delivery team responsible for scheduling and co-ordinating field engineers and responding to customer queries in a professional and organised manner.

Role Summary

Key duties are to arrange, plan and co-ordinate field engineer activities globally providing front line customer contact and efficient management of our call outs and maintenance scheduling. Promoting a high level of customer service and commercial awareness at all times you will be working with large corporate clients and international partner engineering teams.

Responsibilities

Receiving and logging calls daily from our global customers via email and telephone onto our ticketing portal, responding in a professional and timely manner.

Scheduling engineering visits on SLA driven maintenance events and organising professional service visits with our partner tech teams.

Managing and updating service tickets real time and providing general support and assistance to international engineers.

Completion of service related admin, raising work orders and updating systems ensuring high levels of accuracy and information updates to all parties.

Ensure highest level standard of work is achieved and provide proactive management and timely close-out information.

Provide further cover for service administration tasks and reporting as required.

Participate in the out of hours on call rota currently 1:6 week ratio.

Key skills and competencies

Ability to communicate effectively and confidently with customers, engineering and partner teams plus internal staff.

Ability to pro-actively manage customer expectations and work to deadlines.

Excellent organisation and administration skills with keen attention to detail and accuracy.

Ability to prioritise workload in a fast pace helpdesk environment.

Good level of business communication skills with IT skills that include MS office and Excel.

A team player with genuine interest in IT related industry with demonstrated customer service experience preferred.

Permanent, full time 09:00-17:30 mon-fri

Participation in out of hours on call rota (1 week in 6 ) with further on call allowance paid

Annual bonus plus benefits

Based in Newbury Town Centre

Please apply with a covering letter and full CV. Due to the high volume of applications we will only contact those candidates selected for the next stage and interview process.

For further information about Outsource International Ltd visit us at www.intoutsource.com

Required skills

Communication Skills
Customer Services

Job Type: Full-time

Pay: Up to £26,000.00 per year

Benefits:

Company pension
Free parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

system engineer jobs in thatcham, brk

International Service Co-ordinator

Data Center Technician , Operations, IT, & Support Engineering

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Software Tester

Senior Technical Engineer

Data Centre Technician, Operations, IT, & Support Engineering

Graduate Design & Quality Engineer

Graduate Process & Hydraulic Engineer

HR Officer (part-time)

Data Centre Technician , Data Center Operations

Mechanical Maintenance Engineer

Junior Support Engineer

Data Scientist

Infrastructure Engineer

Field Service Engineer (Inside the M25)

Quality Assurance Specialist

2nd Line IT Support Engineer

Senior Production Engineer – Motorsport Design Group

Graduate Software Engineer (Cloud Solutions)

Drainage CCTV Report Writer

I want to receive the latest job alerts for system engineer in thatcham, brk

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