Mortgage Work, Jobs in Thatcham (with Salaries)

Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Sales Progressor
LRG —Camberley
- Up to £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Finance Graduate Scheme
Rosemount Financial Solutions Ltd —Basingstoke
- £25,000 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
Quick apply
9d
Service Charge Accountant Team Lead (Residential Leasehold )
ELM Group —Camberley
- £50,000 - £52,000 a year
- Temporary
- Microsoft Office
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Principal Auditor
Nationwide Building Society —Swindon
- From £47,000 a year
- Part-time
- Organisational skills
- Time management
Trainee Compliance Officer
Rosemount Financial Solutions Ltd —Basingstoke
- £26,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Estate Agent
The Property Experts —Newbury
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Experienced Quality Assurance & Risk Officer
LetsGoCover —Farnborough
- £26,500 - £28,000 a year
- Full-time
- Sales
- Financial services
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Operational Risk Oversight – Payments, Process, and Central Functions
Nationwide Building Society —Swindon
- £110,000 - £150,000 a year
- Full-time
- Financial services
- Leadership
1d
Controls Manager – Economic Crime
Nationwide Building Society —Swindon
- From £60,000 a year
- Part-time
- Presentation skills
5d
Director of Enterprise-Wide Risk
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
Quality Assurance and Operational Risk Specialist
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Legal Advisor
SNG (Sovereign Network Group) —Basingstoke
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Office experience
Marketing Planning Consultant
Nationwide Building Society —Swindon
- From £33,000 a year
- Part-time
- Continuous improvement
- Organisational skills
- Financial services
HGV Class 1 Driver
DHL —Reading
- £44,633.66 a year
- Overtime
- Driving
- Free parking
Planning & Strategy Manager
Nationwide Building Society —Swindon
- From £46,500 a year
- Temporary
- Organisational skills
- Financial services
- Marketing
Mortgage Advisor
The Mortgage Experts —Andover
- £60,000 - £100,000 a year
- Remote
Quick apply
Self-Employed Mortgage Broker – Join a Team That Helps You Thrive
House and Holiday Home Mortgages —Winchester
- £30,000 - £1,500,000 a year
- Full-time
- Hybrid work
- Basic maths
- Financial services
Quick apply
Counsel, Legal, SSG New Services
Lenovo —Farnborough
- Full-time
- Project management
- Organisational skills
- Communication skills
- Free parking
- Employee discount
4d
Solutions & Services Executive - Sports Vertical
Lenovo —Farnborough
- Full-time
- AWS
- AI
- Communication skills
- Free parking
- Life insurance

I want to receive the latest job alerts for mortgage in thatcham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

TCP
ITIL Certification
Azure
LAN
Google Cloud Platform
AWS
MTA
Scripting
WAN
DNS
Financial services
TCP/IP
Communication skills
PowerShell
Active Directory
Intune
VPN

Full job description

“Be the face of IT support in a growing, modern, digitally transforming bank.”

At Castle Trust Bank we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

We’re modernising how we work – strengthening our technology foundations, enhancing colleague experience, and building a high performing digital environment across all our sites. As part of this journey, we’re looking for a Service Desk Analyst who takes pride in delivering exceptional customer service and high-quality technical support in a fastmoving, people focused organisation.

You’ll join a small but highly skilled Service Desk team based in Basingstoke, supporting around 200 colleagues across multiple UK locations. This is a highly visible, hands-on role where you’ll be the first point of contact for technical issues, troubleshooting, device management, and operational support – making you a key player in ensuring our colleagues can work effectively every day.

What you’ll deliver

As part of our Technology team, you will:

Provide friendly, high-quality face to face and remote support across Windows 11, corporate tablets, mobile devices, and both COTS and bespoke applications.
Build, configure and maintain desktop clients, ensuring a secure and efficient experience for all users.
Manage user account creation, moves and changes across our IT systems.
Own and resolve incidents and service requests, maintaining SLA performance and delivering a high first-time fix rate.
Support a hybrid multi-cloud environment and contribute to ongoing service improvements.
Produce clear and accurate documentation, knowledge articles and process notes.
Carry out routine system checks and contribute to project work across the Bank.
Provide monthly onsite support in our London office and participate in the out of hours on-call rota.

You’ll have plenty of opportunities to broaden your skills, influence how services are delivered, and help shape continuous improvements across the Technology function.

This is a hybrid role based in Basingstoke, with flexibility to work 2 days from home per week.

What you’ll bring

We’re looking for someone who is technical, proactive and thrives in a people centric role. In addition:

Essential experience & skills

Strong working knowledge of Windows 11 and M365.
Proven experience with device builds, configuration and management (Autopilot, InTune).
Experience supporting tablets, mobiles, and corporate device estates.
Understanding of Active Directory and Azure Active Directory (Entra).
Basic PowerShell scripting skills.
Understanding of networking fundamentals (TCP/IP, DNS, LAN/WAN, VPN).
Experience with core services such as File & Print, NTFS permissions, and GPOs.

Desirable

Experience with patching solutions (WSUS), ITSM tools (FreshService), 8x8 phone systems.
Exposure to Azure, AWS, GCP or Hyper-V.
Experience in a Financial Services environment.
Relevant certifications (CompTIA, ITIL Foundation, MTA).

Behaviours

Highly organised and task driven.
Customer focused with strong communication skills.
Calm under pressure, adaptable and pragmatic.
A team player with a passion for problem solving and continuous learning.

Why join Castle Trust Bank?

Competitive salary
Performance bonus (based on individual and company performance)
Generous contributory pension through Hargreaves Lansdown
Life Assurance
25 days’ holiday + option to buy/sell 5 days
Additional paid volunteering day
Private healthcare through Equipsme (includes cash back for Dental and Optical treatment)
Free access to BHSF Rise EAP to support colleague health and wellbeing
Gym discounts
Season ticket travel loans (if applicable)
Hybrid working (3 days in Basingstoke)
A supportive, inclusive culture where your work has real impact

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

mortgage jobs in thatcham

Service Desk Analyst

Sales Progressor

Finance Graduate Scheme

Service Charge Accountant Team Lead (Residential Leasehold )

Principal Auditor

Trainee Compliance Officer

Estate Agent

Experienced Quality Assurance & Risk Officer

Head of Operational Risk Oversight – Payments, Process, and Central Functions

Controls Manager – Economic Crime

Director of Enterprise-Wide Risk

Quality Assurance and Operational Risk Specialist

Legal Advisor

Marketing Planning Consultant

HGV Class 1 Driver

Planning & Strategy Manager

Mortgage Advisor

Self-Employed Mortgage Broker – Join a Team That Helps You Thrive

Counsel, Legal, SSG New Services

Solutions & Services Executive - Sports Vertical

I want to receive the latest job alerts for mortgage in thatcham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected