Head of operations Work, Jobs in Thornton Cleveleys (with Salaries)

Deputy Manager
Castore —Fleetwood
- Sales
- Customer service
- Supervising experience
Quick apply
Grounds & Siting Manager
Haven —Fleetwood
- Weekend availability
- Customer service
- Organisational skills
- Budgeting
- Employee discount
Quick apply
Finance Head of Operations
Edge Hill University —Ormskirk
- £53,301 - £59,966 a year
- Full-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
11d
Sports Centre Duty Manager
Rossall School —Fleetwood
- £13 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
7d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Head of Maintenance
Hilton Grand Vacations —Lancaster
- £15.38 an hour
- Weekend availability
- Computer literacy
- Hotel
- Analysis skills
- Free parking
- Employee assistance programme
Head of Quality
PH Care Group —Preston
- £60,000 - £65,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
5d
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Management Trainee
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- POS
- Organisational skills
- Communication skills
Online Manager
ASDA —Blackpool
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
12d
Head of Student and Programme Administration
Lancaster University —Lancaster
- £59,966 - £67,468 a year
- University
- Team management
- Leadership
Operations Office Administrator
Tangerine Group —Lytham
- Full-time
- Administrative experience
- Continuous improvement
- Data entry
Head of Supply Chain
TVS Supply Chain Solutions —Chorley
- Analysis skills
- Continuous improvement
- Team management
Head of Manufacturing and Engineering
Tangerine Group —Lytham
- Up to £60,000 a year
- Full-time
- Continuous improvement
- Budgeting
- Manufacturing
8d
National Energy Broker Manager
Ruby Energy —Thornton Cleveleys
- Up to £55,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Business development
Sub Agent
MWHTreatment —Preston
- Continuous improvement
- Contracts
- Construction experience
Warehouse Operative/ Warehouse Support
MI Flues ltd —Blackpool
- From £13 an hour
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Team management
- Travel
- Mentoring
Entertainment Team Manager
Haven —Blackpool
- Weekend availability
- Training & development
- Guest services
- Leadership
- Employee discount
Quick apply
1d
Head of Performance Assurance
Ministry of Justice —Lancaster
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
11h

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Deputy Manager

Castore -
Fleetwood

Quick apply

Job details

Qualifications

Sales
Customer service
Mentoring junior staff
Performance management
Retail team management
Supervising experience
Store management
Conflict management
Mentoring
Professional development mentoring
Customer interaction
Retail experience
Training & development
Interpersonal troubleshooting
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.

The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.

The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.

The Role

As a Deputy Manager, you’re responsible for inspiring your team to deliver the Castore customer and brand vision. You will support the team in delivering the service and sales proposition for the store and ensuring that the customer is at the heart of what we do. Your mission is to ensure we put the customer first – always.

You will ensure all employees are given what they need to know, when they need to know it so that they’re empowered and informed. In your role, you will have a variety of focus areas which means you are always learning new things, including growing sales and developing a service focussed team who will continue to drive the business forward. You will also be responsible for supporting all operations within the store, both front and back of house.

This role is on a 37.5-hour per-week contract

Responsibilities

Supporting the Store Manager in the following:

Developing the best:

Guide and coach the team to inspire a “customer first always” approach.

Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales.

Ensure that the team have the right training to deliver service expectations and that performance is managed ‘in the moment’ with regular feedback.

React to a constantly changing retail environment, driving service in the moment, and ensuring both you and your teams react to customer needs.

Driving results:

Service is your number 1 KPI and you will exploit all opportunities to ensure that the customer is delighted with interactions.

Ensure the floor team are set up operationally to deliver the best customer experience which will then maximise sales.

Work closely with the store team to ensure a smooth process is set up for the flow of stock, returning all stock and ensuring ‘All Sizes Out’ targets are achieved.

Ensure that the team have the right training to deliver service expectations and that performance is managed ‘in the moment’ with regular feedback.

Operational

Keep up to date with and adhere to company policies and procedures.

Ensure that all team documentation is updated and stored in accordance with company procedure and legal requirements. This will also include providing all HR documentation to support the retail leadership team to manage team issues.

Control and manage all administrative and back of house operations including cash handling, delivery process/paperwork.

Ensure all H&S policies are adhered to and any issues escalated to the Head Office team within the required time frames.

Commercial

Work towards Sale Plans and KPI Targets by setting clear objectives and goals for you and teams to drive commercial results with a service focused approach.

Build an excellent and focused team

Future Focus

Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward.

Embrace the development of multi-channel advancements and understand the commercial impact it has on our business.

Seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward.

Embrace the development of multi-channel advancements and understand the commercial impact it has on our business.

Skills & Experience

Key skills:

Ideally have worked within a supervisory or management role in a customer facing environment

Retail exposure beneficial

The ability to thrive in a sales targeted environment

Personal qualities:

Outstanding written and verbal communication skills

A desire to use your initiative to solve problems

Proven leadership ability

Decision-making

Excellent Interpersonal skills

Adaptable to change

Time management

Conflict resolution

Excellent team player

Mentorship

Passion for the brand

What We Offer

Competitive salary

An opportunity to work with global sporting partners

A chance to build a career with a fast paced, high growth brand

Quick apply

Refine Your Search

head of operations jobs in thornton cleveleys

Deputy Manager

Grounds & Siting Manager

Finance Head of Operations

Sports Centre Duty Manager

Food Service Area Manager / Brand Manager

Head of Maintenance

Head of Quality

Head of Facilities Management

Management Trainee

Online Manager

Head of Student and Programme Administration

Operations Office Administrator

Head of Supply Chain

Head of Manufacturing and Engineering

National Energy Broker Manager

Sub Agent

Warehouse Operative/ Warehouse Support

Training Supervisor

Entertainment Team Manager

Head of Performance Assurance

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