Engagement specialist Work, Jobs in Thornton Heath, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Media Officer
Independent Office for Police Conduct —Croydon
- £41,878 a year
- Hybrid work
- Social media management
- Bachelor's degree
- Communication skills
- Annual leave
- Employee assistance programme
4h
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Communications & Engagement Specialist
Stream —London
- From £45,000 a year
- Hybrid work
- Financial services
- Marketing
- Annual leave
Quick apply
Responsibility Specialist
Vivienne Westwood —London
- £30,000 - £35,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Engagement Specialist
Wurth UK Ltd —Erith
- £35,000 - £40,000 a year
- Microsoft Excel
- Sales
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
SEN Education and Engagement Specialist
Fresh Start in Education —Leatherhead
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
6d
Client Engagement Specialist, Newswires, EMEA
News Corp —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
7d
Employment Specialist
Ingeus UK —Sutton
- £33,000 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Engagement and Enrolment Officer
AKG (UK) Learning Ltd —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Social media management
- Health & wellbeing programme
- Work from home
Quick apply
Community Outreach Specialist (12-month FTC)
Cleveland Clinic London —London
- Full-time
- Project management
- Annual leave
- Employee assistance programme
8d
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
6d
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
6d
Carer Services Coordinator: Specialist Leads & Projects
Carers Support West Sussex —Horsham
- £27,728 - £34,198 a year
- Hybrid work
- Management
- Communication skills
- Annual leave
- Work from home
CRM Specialist
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Sales - Sales Advisor - UK
New Look —Croydon
- Part-time
- Microsoft Word
7d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

engagement specialist jobs in thornton heath, gtl

Welfare Advice Officer

Media Officer

Learning & Communications Coordinator

Communications & Engagement Specialist

Responsibility Specialist

Client Engagement Manager

Customer Engagement Specialist

SEN Education and Engagement Specialist

People Enablement Specialist

Client Engagement Specialist, Newswires, EMEA

Employment Specialist

Engagement and Enrolment Officer

Community Outreach Specialist (12-month FTC)

Client Engagement Specialist, Newswires, EMEA

SARG Stakeholder Events Co-Ordinator

Resident Liaison Officer

Carer Services Coordinator: Specialist Leads & Projects

CRM Specialist

Media Relations Consultant

Sales - Sales Advisor - UK

I want to receive the latest job alerts for engagement specialist in thornton heath, gtl

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