Service desk support Work, Jobs in Thornton Heath, Gtl (with Salaries)

IT Support Engineer
VITS Ltd —London
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Azure
- Up to 50% travel
- Travel
- Bereavement leave
- Sick pay
Quick apply
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Transport Co-ordinator (25 hours per week)
London Hire Group —West Norwood
- £14.80 an hour
- Part-time
- English
- IT
- Annual leave
Quick apply
Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- English
- Windows
- Free parking
Quick apply
5d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
6d
Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Guest Relations & Scheduling administrator
The Royal Marsden NHS Foundation Trust —Sutton
- £30,630 - £32,346 a year
- Full-time
- Organisational skills
- IT
- Communication skills
9d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
10d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
- Gym membership
- Life insurance
Quick apply
2d
Service Desk Analyst: On Client Site in Watford
Codestone —London
- English
- Windows
- Microsoft Office
QA & User Acceptance Testing Consultant- London
FDM Group —London
- Project management
- Financial services
- Communication skills
- Annual leave
IT Service Desk Analyst
British Transport Police —London
- £35,754.47 - £41,889.52 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
5d
Service Desk Analyst - Apprentice
T-Tech —London
- Customer service
- Mentoring
- IT
Quick apply
11d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills

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service desk support jobs near thornton heath, gtl

IT Support Engineer

VITS Ltd -
London

Quick apply

Job details

Full-time
£27,000 - £33,000 a year

Benefits

Company pension
Transport links
Bereavement leave
Sick pay

Qualifications

Azure
Firewall
Virtualisation
IT support
Mobile device management
Organisational skills
SharePoint
Solarwinds
Mac OS
Cybersecurity
Communication skills
Active Directory
Intune

Full job description

Are you seeking a dynamic role where no two days are the same? If you're a hands-on IT professional who thrives on problem-solving, supporting users, and ensuring seamless operations, this could be your ideal next career move.

We're seeking an Support Engineer to join our supportive, fast-paced team. In this role, you'll handle the resolution of support tickets via our service desk, providing 1st and 2nd line troubleshooting for user issues. You'll occasionally visit customer sites to deliver high-quality service, demonstrating strong interpersonal skills, a customer-focused mindset, and the ability to collaborate effectively as a team player. We value technical competence paired with a proactive and consistent approach.

What You'll Do

Your days will be varied and engaging, with responsibilities including:

- Delivering 1st and 2nd line technical support, including on-site assistance across multiple locations in and around London

- Troubleshooting issues with Windows devices, Macs, mobile devices and printers

- Offering clear, friendly guidance to clients and end-users

- Logging and managing support tickets in collaboration with the service desk team

- Liaising with suppliers and third parties to resolve escalated issues

- Conducting client site audits and identifying opportunities for improvements

The variety in your workload will keep things exciting and rewarding.

What We're Looking For

We're searching for a confident, adaptable individual who enjoys direct interaction with end-users. Essential qualifications include:

- At least 2 years of experience on a service desk and on-site user support

- Strong knowledge of Microsoft technologies, including Windows 11, Microsoft 365, Teams, SharePoint and OneDrive admin experience

- Knowledge of Google Workspace

- Knowledge of Cyber Security and best practices in line with Cyber Essentials and ISO27001

- Active Directory, Entra (AAD) and Intune

- Familiarity with EDR Antivirus solution management and install on devices

- Experience with Wi-Fi access points and switches

- Solid experience with both MacOS for MacBook support and iPhone native email support

- A calm, methodical approach to troubleshooting

- Excellent communication and organizational skills

- A professional, presentable demeanour

- MSP experience would be most desirable

Nice to Have

These aren't mandatory, but they'll help you hit the ground running:

- Understanding of Group Policy and mobile device management (MDM)

- Knowledge of backup systems, Azure services, and virtualization

- Networking basics, including VLANs, Wi-Fi or any firewall knowledge

- Familiarity with tools like ManageEngine, Vipre/MIME Cast Email security and filtering, N-Able/Ninja One RMM, or similar platforms

- A passion for exploring new technologies and emerging IT solutions and Ai platforms

Why Join VITS Ltd?

This is an opportunity to become part of a team that equally values initiative and collaboration. You'll enjoy autonomy in your daily tasks, supported by colleagues invested in your success. Additional perks include:

- Expanding your expertise across a diverse technology stack

- Working in varied environments and witnessing the tangible impact of your contributions

- Access to ongoing training and professional development

- A culture that fosters ideas, innovation, and personal growth in Ai and automation

- Hybrid working arrangements for better work-life balance

- Company mobile and laptop provided

If you're reliable, personable, and eager to make a meaningful difference in IT, we'd love to hear from you.

Apply today and embark on your next chapter with VITS Ltd.

*Please note: In accordance with UK employment law, candidates must be eligible to live and work in the UK. Proof of eligibility will be required upon offer.*

Job Type: Full-time

Pay: £27,000.00-£33,000.00 per year

Benefits:

Bereavement leave
Company pension
Sick pay
Transport links

Ability to commute/relocate:

London SW6 3PA: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Willingness to travel:

50% (preferred)

Work Location: Hybrid remote in London SW6 3PA

Quick apply

Refine Your Search

service desk support jobs in thornton heath, gtl

IT Support Engineer

Workplace & Facilities Assistant (18 Hours per week)

Helpdesk Technician (1st line)

First Line Service Desk Analyst

Transport Co-ordinator (25 hours per week)

Service Desk Analyst

Software Support Specialist

Service Desk 1st Line Support

Fresh Desk Administrator

Guest Relations & Scheduling administrator

Personal Assistant (6 month FTC)

First Response Engineer - Service Desk - MSP

School IT Technician – Feltham (Full Time)

End User Support Analyst

Junior IT Support Technician

Service Desk Analyst: On Client Site in Watford

QA & User Acceptance Testing Consultant- London

IT Service Desk Analyst

Service Desk Analyst - Apprentice

Office Coordinator (f/m/d)

I want to receive the latest job alerts for service desk support in thornton heath, gtl

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