Customer care specialist Work, Jobs in Thurmaston, Lec (with Salaries)

Foster Carer Recruitment Lead
Compass Fostering —Leicester
- £30,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
IPS Employment Specialist (Leicestershire Central)
Intuitive Thinking Skills Ltd —Leicester
- £27,000 - £30,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
3d
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
6d
Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
6d
Kitchen Support Assistant
Leicester College —Leicester
- £13,956 a year
- Part-time
- Hybrid work
- Bakery
- Café
- Communication skills
- Annual leave
- Employee discount
2d
Support Worker
Dignus Group —Shepshed
- £12.71 an hour
- Overtime
- Customer service
- Organisational skills
- Care plans
- Paid training
- Annual leave
Quality Specialist
Steris —Syston
- Full-time
- Microsoft Excel
- Communication skills
Rehabilitation Specialist
Nuffield Health —Derby
- Up to £27,985.32 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
9d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Graduate Customer Account Executive - Luxury Labels and Packaging
Label Apeel Ltd —Leicester
- £26,000 - £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Bachelor's degree
- Referral programme
- Sick pay
Quick apply
3d
Senior Complaints Insight Specialist
Capital One —Nottingham
- Full-time
- Analysis skills
- Annual leave
7d
Operations Assistant
TIP GROUP —Loughborough
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Production Specialist
Steris —Leicester
- Full-time
- Computer literacy
- Microsoft Office
- Mechanical knowledge
Quick apply
Handler - DG Specialist
FedEx EU —Leicester
- £20,732.40 a year
- Part-time
- Employee assistance programme
8d
Lettings Negotiator
Connells Group —Oadby
- £25,000 a year
- Sales
- Microsoft Office
- IT
Quick apply
14d
Prescription Management Administrator
HealthNet Homecare —Swadlincote
- £27,768 a year
- Full-time
- Microsoft Office
- Employee discount
- Referral programme
14d

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customer care specialist jobs near thurmaston, lec

Foster Carer Recruitment Lead

Compass Fostering -
Leicester

Apply Now

Job details

Permanent | Full-time
£30,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Driving Licence
Sales
ATS
Organisational skills
Communication skills

Full job description

About The Role

Make a Difference. Build Futures. Change Lives.

At Compass Community, we believe every child deserves a safe, nurturing and stable home where they can thrive. As one of the UK's leading providers of fostering, children's residential care and specialist education services, we are driven by our values of Integrity, Courage and Care in everything we do.

Due to continued growth, we are expanding our Foster Carer Recruitment Team and are recruiting multiple Foster Carer Recruitment Leads across the UK.

Current Opportunities Available:

West (Full Time)

Working from home with travel across your designated region, you'll play a key role in recruiting and engaging prospective foster carers, helping us find more families who can transform the lives of children and young people.

The Role

As a Foster Carer Recruitment Lead, you will take ownership of a regional enquiry pipeline, managing prospective foster carers from their first enquiry through to initial visit and beyond.

You'll be responsible for ensuring every enquiry receives a professional, supportive and responsive experience, helping prospective carers understand the fostering journey whilst maximising conversion rates and supporting service growth.

This is a rewarding role where your performance directly contributes to creating life-changing opportunities for children and young people.

What You'll Be Doing

Managing Foster Carer Enquiries

Managing a regional pipeline of prospective foster carers from enquiry through to initial visit.
Responding promptly to enquiries via telephone, email and text message.
Building positive and trusting relationships with prospective foster carers.
Conducting initial fostering visits within your region.
Maintaining regular communication throughout the recruitment journey.
Re-engaging applicants who have withdrawn where appropriate.
Ensuring all enquiries are progressed within agreed service timescales.

Performance, Reporting & Compliance

Maintaining accurate records across internal systems.
Monitoring enquiry pipelines, regional reports and conversion activity.
Producing weekly performance reports and supporting monthly reporting requirements.
Ensuring compliance with safeguarding, GDPR and organisational policies.
Supporting the wider recruitment function to achieve service objectives and targets.

Engagement & Events

Supporting and co-facilitating foster carer information events and live Q&A sessions.
Representing Compass Community at recruitment events across your region.
Attending regional and national team meetings.
Promoting fostering opportunities within local communities.

What We're Looking For

We're looking for someone who is passionate about people, driven by results and committed to making a difference.

You'll ideally have:

Experience within recruitment, sales, customer engagement or another target-driven environment.
Excellent communication and relationship-building skills.
The ability to influence and engage people both over the phone and face-to-face.
Strong organisational skills with the ability to manage multiple priorities.
Confidence working independently and managing your own workload.
Experience using CRM, ATS or database systems.
Strong attention to detail and reporting accuracy.
A full UK driving licence and willingness to travel across your region.

Desirable

Experience within fostering, social care or children's services.
Understanding of the foster carer recruitment journey.

Why Join Compass Community?

At Compass Community, you'll be joining a supportive and ambitious organisation that genuinely values its people.

In return, we offer:

£30,000 basic salary
Uncapped commission structure with realistic OTE of £35,000
25 days annual leave plus bank holidays
Home-based working with flexibility
Company pension scheme
Ongoing learning, development and career progression opportunities
Employee assistance programme
Blue Light Card eligibility
Life assurance
A rewarding role where you can make a genuine difference to children's lives every day

Our Values

Everything we do is guided by our values:

Integrity – We do the right thing, even when no one is watching.

Courage – We challenge ourselves to achieve the best outcomes.

Care – We put children, young people and families at the heart of everything we do.

If you're looking for a rewarding career where your work has a direct impact on helping children find safe, loving homes, we'd love to hear from you

Apply Now

Refine Your Search

customer care specialist jobs in thurmaston, lec

Foster Carer Recruitment Lead

Careers At Aspire UK

Employment Specialist

IPS Employment Specialist (Leicestershire Central)

Complaint Handler

Customer Experience Specialist

Kitchen Support Assistant

Support Worker

Quality Specialist

Rehabilitation Specialist

Senior Complaints Insight Specialist

Metering Specialist

Claims Fraud Investigator - First Party

Graduate Customer Account Executive - Luxury Labels and Packaging

Senior Complaints Insight Specialist

Operations Assistant

Production Specialist

Handler - DG Specialist

Lettings Negotiator

Prescription Management Administrator

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