Head of customer service Work, Jobs in Thurmaston, Lec (with Salaries)

Logistics & Customer Service Coordinator
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
10d
Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Annual leave
- Employee assistance programme
9d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Specialist Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
9d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
11d
Customer Support Advisor
Quorn Stone —Loughborough
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Paid training
- Employee assistance programme
6d
Senior Land and Partnerships Manager
Keepmoat Homes —Nottingham
- Full-time
- Leadership
- Negotiation
- Employee assistance programme
- Employee discount
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
11d
Management Trainee
Schuh —Leicester
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
Resident Liaison Officer
Lawtech Group —Leicester
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Food Truck Sales Driver (Bingham, Nottingham)
Saffron Catering —Nottingham
- £26,500 a year
- Full-time
- Hospitality
- Customer service
- Driving
- Employee discount
- Flexible schedule
Quick apply
Porsche Host and Health & Safety Coordinator
Sytner Porsche Leicester —Leicester
- 8 hour shift
- Microsoft Office
- Communication skills
- Employee discount
10d
Sales Ledger Clerk - Part-time
Qualvis Print & Packaging Ltd —Leicester
- From £11,500 a year
- Part-time
- Microsoft Office
- Human resources
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
Facilities Manager
Compass Children's Homes —Leicester
- £47,000 - £55,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Annual leave
12d
Premises Manager - (Meadowbrook SEN School - Long Eaton)
Horizon Care and Education Group —Long Eaton
- £30,000 a year
- Maintenance
- Computer skills
- School
- Employee assistance programme
- Referral programme
Quick apply
6d
Claims Commercial Manager - Third Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Annual leave
Credit Controller
Cromwell —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Health & Safety Administrator
Wrights of Twycross Ltd —Atherstone
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Legal Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Microsoft Word
- Analysis skills
- Contracts
4d
HR Business Partner
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Contracts
- Annual leave
- Employee discount

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head of customer service jobs near thurmaston, lec

Logistics & Customer Service Coordinator

Giant UK Ltd
Leicester

Quick apply

Job details

Full-time
10 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Supply chain
Logistics
Microsoft Office
Administrative experience
Cycling
IT

Full job description

THE ROLE

Working for a world leading, global bicycle brand, this is an excellent opportunity for someone who enjoys variety and wants to develop their skills across customer service and logistics administration. We are looking for a motivated, organised and proactive individual to join our team. Working closely with the Internal Sales, Purchasing and Logistics Manager, you will provide essential support across a range of departmental functions.

The successful candidate will support with international imports and exports, assist with the daily dispatch of products to our retailers and consumers, and carry out a variety of administrative tasks. In addition, you will act as the primary point of contact for a small number of external customers, providing excellent customer service and high quality, organised administrative support to ensure the smooth running of their operations.

KEY TASKS & RESPONSIBILITIES

Support the day to day activities of the Internal Sales, Purchasing and Logistics Manager
Work closely with our warehouse providers to ensure the smooth running of the operation
Assist in coordinating domestic and international inbound and outbound logistics;

o Support the inbound delivery schedule

o Process shipping documents received from suppliers, which will include updating the internal system, the 3PL and customs agents

o Receipt deliveries into the internal system

o Process domestic and international dispatches

o Complete stock reconciliation and adjustments between the internal system and the warehouse providers

o Work with our carrier partners where needed to ensure sufficient capacity

Assist with database administration and maintenance
Provide WMS cover for our operation handling parts and accessories
Any other tasks required to assist the department manager, which can cover a number of varied responsibilities

THE PERSON

The successful candidate will be a highly organised and motivated individual, with previous administrative experience. You will have the ability to work in a time-critical, and on occasion, pressured environment, while maintaining exceptional attention to detail.

The role requires someone with a customer service focus to help provide day-to-day administration support for a small number of external customer accounts. This includes, but is not limited to, the processing of orders, dispatches, generating invoices and responding to customer inquiries.

Working in a small team, you will be a team player with a can-do attitude and a willingness to learn new skills to support the wider business where required. You will be able to manage a varied and busy workload and must possess an excellent understanding of MS Excel and Outlook, along with a general understanding of various other IT functions.

KNOWLEDGE, EXPERIENCE & QUALIFICATIONS

Educated to GCSE Level or equivalent
Minimum of two years administrative experience
Experience of using Microsoft Outlook and Excel on a daily basis is essential
Previous experience within a logistics, freight or supply chain environment would be advantageous

THE PACKAGE

Term: Permanent – Full Time

Salary: Competitive – Experience Depending

Hours: Mon-Fri 9am-5pm

Location: Giant UK Head Office based in Cossington, Leicestershire

Benefits:

PENSION: Company Contributory Pension Scheme
BONUS: Profit and KPI based Bonus Scheme
HEALTHCARE: Private Health Insurance (terms apply)
HOLIDAYS: 21 days holiday, increasing a day for each full year worked up to a maximum of 25 days. Public holidays given in addition (unless working is required which will be notified in advance)
WELLBEING: Access to Company Wellbeing Scheme
FAMILY: Enhanced Maternity and Paternity packages
BIKES: Loan Bike Scheme (restrictions may apply)
DISCOUNTS: Generous employee discounts on bikes, gear and apparel

Support and Development

Performance Reviews: Regular check-ins with KPIs and targets

Training and Growth: Internal and external training courses, plus career development opportunities

At Giant Group, we believe in creating an inspiring and inclusive work environment where passion and people come first. We welcome applications from people of all backgrounds and experiences — because we know our differences are our strength.

Join us at Giant Group, and help us elevate the cycling experience for everyone!

Application question(s):

Someone with a background in administration, logistics, freight or supply chain environment would be very advantageous

Experience:

Microsoft Office: 2 years (required)
Administrative: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in thurmaston, lec

Logistics & Customer Service Coordinator

Customer Service Advisor

Account Manager - Derby

Specialist Customer Service Advisor

Customer Service Coordinator

Customer Support Advisor

Senior Land and Partnerships Manager

Account Development Manager

Management Trainee

Resident Liaison Officer

Food Truck Sales Driver (Bingham, Nottingham)

Porsche Host and Health & Safety Coordinator

Sales Ledger Clerk - Part-time

Facilities Manager

Premises Manager - (Meadowbrook SEN School - Long Eaton)

Claims Commercial Manager - Third Party

Credit Controller

Health & Safety Administrator

Legal Officer

HR Business Partner

I want to receive the latest job alerts for head of customer service in thurmaston, lec

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