Customer experience verifications Work, Jobs in Tiptree, Ess (with Salaries)

Account Manager
Its Lolly —Braintree
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Contracts
- Negotiation
- Free parking
Quick apply
2d
Retail Customer Service - 18-32 Hours
Betfred —Haverhill
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
2d
Manufacturing Logistics Intern
Case New Holland Industrial —Basildon
- Weekend availability
- Computer literacy
- Microsoft Office
- Assembly
Clinical Assistant - Field and Practice
East England Eye & Hearing Care —Frinton-on-Sea
- £12.71 - £13.00 an hour
- Temporary
- Sales
- Bachelor's degree
Quick apply
8h
Quality Inspector
Rodwell Engineering Group —Basildon
- Up to £45,000 a year
- Full-time
- Analysis skills
- Quality control
- Organisational skills
Quick apply
7d
Bookkeeper/Administration
PKS Scaffolding —Basildon
- From £15 an hour
- Part-time
- Microsoft Excel
- English
- QuickBooks
Quick apply
14d
Systems Engineer
Rolls-Royce —Heybridge
- Full-time
- Engineering
- Maintenance
- C++
Systems Engineer
Rolls-Royce Power Systems AG —Heybridge
- Full-time
- Engineering
- Maintenance
- C++
Warehouse Operative
cargo-partner —Basildon
- Full-time
- Microsoft Word
- Microsoft Excel
- Warehouse experience
Quick apply
Principal Software Engineer
Rolls-Royce Power Systems AG —Heybridge
- Full-time
- C++
- Communication skills
- Time management
Principal Software Engineer
Rolls-Royce —Heybridge
- Full-time
- C++
- Communication skills
- Time management
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
2d
Mobile Designer
Wren —Ipswich
- £26,440 - £50,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Project Engineering Manager
Leonardo UK Ltd —Basildon
- £75,000 - £82,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Flexible schedule
- Referral programme
6h
Technical Manager (East)
Ajax Systems —Ipswich
- Full-time
- Hybrid work
- Communication skills
Quick apply
Store Manager - Convenience Rayleigh Essex
Morrisons —Southminster
- Weekend availability
- Customer service
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
System Engineer - Land CEMA (All Levels)
Leonardo UK Ltd —Basildon
- £45,000 - £81,000 a year
- Full-time
- Hybrid work
- Military
- Bachelor's degree
- No degree
- Flexible schedule
- Referral programme
7d
Part time Afternoon Cleaner
Equans —Chelmsford
- £12.90 an hour
- Part-time
- Annual leave
- Employee assistance programme
3d
Electronics Engineer I
Nordson —Colchester
- Full-time
- CAD
- Engineering
- Master's degree
- Flexible schedule
Part Time Morning Cleaner
Equans —Chelmsford
- £12.90 an hour
- Part-time
- Annual leave
- Employee assistance programme
3d

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Account Manager

Its Lolly
Braintree

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Hospitality
Contracts
SaaS
Account management
Negotiation

Full job description

Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. We exist to create a technology hub for now and in the future.

About the Role:

Reporting to the Head of Sales and Accounts, we are seeking a highly motivated and results-driven Account Manager to join our team. This role will be responsible for managing relationships with existing customers, ensuring they gain maximum value from our solutions, and identifying opportunities for growth through renewals, upselling, and cross-selling. The ideal candidate will have a proven track record in account management or customer success within a SaaS environment, excellent relationship-building skills, and a passion for helping clients succeed.

Responsibilities:

Serve as the primary point of contact for assigned customer accounts.
Build and maintain strong, long-lasting client relationships.
Understand client goals and ensure our solutions deliver measurable value.
Proactively manage customer lifecycle from onboarding through to renewal.
Monitor account health, usage, and adoption to ensure satisfaction and retention.
Identify upsell and cross-sell opportunities aligned with client needs.
Collaborate with product, support, and sales teams to address customer requirements.
Act as the voice of the customer internally, feeding back insights to improve our product and service.
Prepare and deliver regular account reviews, reports, and performance metrics to clients.
Handle contract renewals and negotiations to ensure long-term partnerships.

Key Skills & Requirements

Proven experience (3–5+ years) in account management, customer success, or a similar role in a SaaS company.
Strong track record of client retention, upselling, and delivering measurable business outcomes.
Solid understanding of SaaS business models, customer lifecycles, and subscription renewals. Experience in hospitality and retail is highly desirable.
Commercial awareness and negotiation skills for handling renewals and upsell contracts.
Proficiency with CRM tools to track accounts, communications, and pipeline activities. Ability to balance customer satisfaction with business objectives.
Strong presentation and reporting skills, with the ability to engage operational and senior-level stakeholders.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Braintree

Quick apply

Refine Your Search

customer experience verifications jobs in tiptree, ess

Account Manager

Retail Customer Service - 18-32 Hours

Manufacturing Logistics Intern

Clinical Assistant - Field and Practice

Quality Inspector

Bookkeeper/Administration

Systems Engineer

Systems Engineer

Warehouse Operative

Principal Software Engineer

Principal Software Engineer

IT Support Team Leader

Mobile Designer

Project Engineering Manager

Technical Manager (East)

Store Manager - Convenience Rayleigh Essex

System Engineer - Land CEMA (All Levels)

Part time Afternoon Cleaner

Electronics Engineer I

Part Time Morning Cleaner

I want to receive the latest job alerts for customer experience verifications in tiptree, ess

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