Benefits advisor Work, Jobs in Tolworth, Gtl (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Payroll Coordinator
Active Prospects —Reigate
- £21,887.33 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Parts Advisor
Berry BMW —Thames Ditton
- £28,560.00 - £32,566.72 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Life insurance
- Referral programme
Quick apply
8d
Benefits Advisor
OCS Group —Crawley
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
9d
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
10d
Communications Advisor
Offshore Energies UK —London
- Up to £35,000 a year
- Full-time
- Hybrid work
- Writing skills
- Microsoft Office
- No degree
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Advisor, Employee Relations
Saputo Inc. —Weybridge
- Full-time
- Analysis skills
- Human resources
- Communication skills
- Free parking
- Employee discount
14d
Customer Service Advisor
Q Lab Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Sick pay
Quick apply
1d
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Retail Sales Assistant
J&S Motorcycle Clothing & Accessories —New Malden
- Full-time
- In-person
- Retail sales
- Annual leave
- Employee discount
Quick apply
5d
Travel Money Advisor
Currency Exchange Corporation Ltd —East Grinstead
- £13.23 an hour
- Overtime
- Customer service
- Basic maths
- Financial services
Quick apply
Aftercare Advisor
The Pet Crematoria Family —Cobham
- From £12.71 an hour
- Full-time
- Care experience
- Microsoft Office
- Accounting
Quick apply
2d
HSE Advisor – (12-month fixed term contract)
Lutron Electronics Co., Inc —London
- Temporary
- Spanish
- Engineering
- English
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Interior Sales Advisor (32 hours)
OKA DIRECT LIMITED —Kingston upon Thames
- Part-time
- Customer service
- Travel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Counter Sales Advisor
JJ Roofing Supplies —Isleworth
- From £29,503.50 a year
- Full-time
- Bilingual
- Customer service
- Merchandising
Quick apply
Mobility, Client Services, Senior Advisor
bp —Sunbury
- Full-time
- Hybrid work
- Travel
- In-person
- Relocation assistance
Regional Health & Safety Advisor
PortmanDentex —London
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Employee assistance programme
Quick apply
Independent Domestic Violence Advisor (IDVA) - Multiple Compound Needs
WSCC —Horsham
- £36,363 - £39,152 a year
- Full-time
- English
- Travel
- Annual leave
- Employee assistance programme
3d

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benefits advisor jobs near tolworth, gtl

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

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