Customer resolutions specialist Work, Jobs in Tonge, Lec (with Salaries)

Complaints Resolution Advisor
emh —Coalville
- £32,170 - £35,744 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Specialist Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
10d
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Legal Recoveries Specialist
Flint Bishop —Derby
- Full-time
- Customer service
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Property Manager
Midland Lettings Ltd —Derby
- £24,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
12d
Payroll Specialist
Antalis Ltd —Coalville
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Emergency Communications Engineer
Alton Valley —Derby
- Up to £65,000 a year
- Temporary
- Travel
- In-person
- Communication skills
- Free parking
Quick apply
4d
Senior Lettings Manager - UK
Dwelly —North West Leicestershire
- Management
- Sales
- Leadership
Energy Specialist RES - Leicester
eonnext —Leicester
- £25,983 - £31,573 a year
- Full-time
- Customer service
- English
- Annual leave
12d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Leadership
Plant & Equipment Office Coordinator
M Group —Nottingham
- Office experience
- Annual leave
- Employee assistance programme
7d
Graduate Engineering Operations Leader (Flow Line Leadership Program)
Quest Global —Derby
- Microsoft Excel
- Management
- Engineering
Quick apply
Senior Technical Support Analyst
Perceptive —Nottingham
- Full-time
- Customer service
- English
- SQL
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Microsoft Outlook
- Customer service
- Windows
- Employee assistance programme
Production Specialist
Steris —Leicester
- Full-time
- Computer literacy
- Microsoft Office
- Mechanical knowledge
Quick apply
Subsidence Consultant
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Leadership
- Annual leave

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customer resolutions specialist jobs near tonge, lec

Complaints Resolution Advisor

emh -
Coalville

Apply Now

Job details

Full-time
£32,170 - £35,744 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Gardening
IT

Full job description

Complaints Resolution Advisor - 2x permanent positions
Location/Base: Homebased, with the ability to work in the head office as and when required (Designated office: Memorial House, Coalville, Leicestershire)
Hours: 35 hours per week (hours are flexible to suit business needs and to be worked between 8am – 6pm)
Salary: £32,170- £35,744 per annum (RFJ 6)

The role

The Complaints Team are looking for a Complaints Resolution Advisor to join working in the Complaints Resolution Team which is part of the Complaints department.

They will be responsible for resolving cases before they turn into complaints and delivering a high performing complaints investigation and resolution service for emh customers.

The role will also include contributing to developing comprehensive customer insight and profiling and ensuring a holistic support service and advice on complaints handling across emh.

The person

Do you have a passion for providing an effective and efficient customer service, and can demonstrate excellent communications skills, whilst working to meet tight deadlines?

Do you possess good IT skills and are competent with Microsoft Office applications (Word, Excel, Outlook) and other databases?

Do you experience of working in a housing and/or customer contact centre environment or related field?

If so, we would love to hear from you.

About us

emh is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.

Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.

Our values

Our values are important to us and we’re looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.

Company Benefits

Our package for this role includes:

Competitive salary
39 days’ annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
Contributory Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Opportunities to work flexibly and from home, where the business need allows

Qualifications

Educated to GCSE level in Maths and English or relevant professional experience

For further information about the role, please see attached Job Description and Person Specification.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.

We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emh is one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20,000 properties in more than 40 local authority areas across the region, and we provide care and support to hundreds more customers.

Our mission is to provide housing and care to improve opportunities for people.

Our group includes:

emh Homes: providing affordable homes for rent and ownership across the region
emh Care & Support: providing care and support services to a wide range of customers, from people with disabilities to victims of domestic abuse
Midlands Rural Housing: a specialist rural housing services and expertise
emh Sharpes: Landscaping & Gardening

Apply Now

Refine Your Search

customer resolutions specialist jobs in tonge, lec

Complaints Resolution Advisor

Customer Resolutions Specialist Claims

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Specialist Customer Service Advisor

Payroll Bureau Manager

CCTV Operative

Legal Recoveries Specialist

Property Manager

Payroll Specialist

Emergency Communications Engineer

Senior Lettings Manager - UK

Energy Specialist RES - Leicester

Account Manager

Customer Service Manager - Furniture and Lighting

Plant & Equipment Office Coordinator

Graduate Engineering Operations Leader (Flow Line Leadership Program)

Senior Technical Support Analyst

IT Service Desk Specialist

Production Specialist

Subsidence Consultant

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