Contract administrator Work, Jobs in Tortworth, Gls (with Salaries)

Customer Service Administrator
Smiths Gloucester Limited —Gloucester
- £29,500 a year
- Administrative experience
- Free parking
- Employee discount
Quick apply
Event Planner - Cheltenham Racecourse - The Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Part Time Office Administrator
Williams Lea —Bath
- £11,190.40 a year
- Part-time
- Inventory control
- Computer literacy
- Cleaning
- Referral programme
HR and Office Administrator (maternity cover)
Watermoor House Residential Care Home —Cirencester
- £28,000 - £30,000 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
13d
Interim Head of HR Support
Westonbirt Schools —Tetbury
- £33,000 - £36,000 a year
- Part-time
- Team management
- Conflict management
- Human resources
Quick apply
Guest & Property Administrator
STAE-HOMES —Bristol
- £26,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Maths
- Flexitime
- Work from home
Quick apply
9d
Contract Project Administrator
Framatome —Avonmouth
- Full-time
- Contracts
- No travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Administrator - Fixed Term Contract
Gardiner Bros —Eastington
- £26,227.50 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
People & Apprenticeships Administrator
MCS Ltd —Yate
- £30,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
14d
HR Administrator - Fixed Term Contract
HSL Compliance Limited —Ross-on-Wye
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Contracts
- Annual leave
- Sick pay
Quick apply
8d
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Administrator
Serco Plc —Newport
- £24,454.04 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee assistance programme
2d
Engagement Team Administrator
ReMind UK —Bath
- £27,300 - £30,450 a year
- Part-time
- Hybrid work
- Microsoft Word
- CRM software
- Data entry
- Health & wellbeing programme
Quick apply
8d
Electronic Working Administrator
Williams Lea —Newport
- £24,478.13 a year
- Part-time
- Hybrid work
- Computer literacy
- Data entry
- Typing
- Free parking
- Referral programme
Supply Chain & Procurement Administrator FTC
Dutypoint —Gloucester
- Full-time
- Microsoft Excel
- ERP systems
- Data entry
Quick apply
Recruitment Administrator
Cedar Care Homes —Bristol
- From £13 an hour
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
1d
Lead Contract Support Administrator
Rydon —Bristol
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
2d
Referral Taker
Gloucestershire County Council —Gloucester
- £28,142 - £29,540 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Project Administrator
The Celtic Collection —Newport
- £12.98 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Centre Support Administrator
ASDAN —Bristol
- £26,600 a year
- Part-time
- Hybrid work
- Databases
- Continuous improvement
- Relocation assistance
- Sick pay
Quick apply
1d

I want to receive the latest job alerts for contract administrator in tortworth, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Administrator

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

£29,500 a year

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Administrative experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

We are looking for an experienced administrator who also has customer service experience. The successful candidate must have a minimum of 3 years experience in both administration and customer service to be successful.

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Salary: £29,500

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

contract administrator jobs in tortworth, gls

Customer Service Administrator

Event Planner - Cheltenham Racecourse - The Jockey Club Experiences

Part Time Office Administrator

HR and Office Administrator (maternity cover)

Interim Head of HR Support

Guest & Property Administrator

Contract Project Administrator

Customer Service Administrator - Fixed Term Contract

People & Apprenticeships Administrator

HR Administrator - Fixed Term Contract

Sales Operations Co-Ordinator

Administrator

Engagement Team Administrator

Electronic Working Administrator

Supply Chain & Procurement Administrator FTC

Recruitment Administrator

Lead Contract Support Administrator

Referral Taker

Project Administrator

Centre Support Administrator

I want to receive the latest job alerts for contract administrator in tortworth, gls

Related Searches

Explore jobs in more locations

Who are we?

What we're looking for?

Responsibilities for the Role?

What can we offer you?

What are our core values?

Jobseeker tools

Employer Tools

Browse

Stay Connected