Full time Work, Jobs in Totnes, Eng (with Salaries)

Online Customer Service Specialist
The Wright Brothers Home delivery —Paignton
- £28,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Customer Representative - Paignton
Nationwide Building Society —Paignton
- From £26,500 a year
- Part-time
- Banking
4d
Warehouse Operative
Amazon Warehouse —Plymouth
- £14.30 an hour
- Part-time
- Employee discount
Roof and Gutter Cleaner
Ben's Gutters Commercial Ltd —Torquay
- £800 - £1,200 a week
- Full-time
- Cleaning
Quick apply
Paignton Community Hub Coordinator
Engaging Communities South West (ECSW) —Paignton
- £13,633 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Presentation skills
- Health & wellbeing programme
Quick apply
11d
IAPT Trainee Wellbeing Practitioner for children and young people (Torbay)
The Children's Society —Torquay
- £27,485 a year
- Full-time
- University
- Experience working with children
- Psychology
- Annual leave
Motorsport Social Media Content Creator
SuperHub —Paignton
- £24,000 - £30,000 a year
- Weekend availability
- Social media management
- In-person
Quick apply
10d
Receptionist
WBW Solicitors —Newton Abbot
- From £24,935 a year
- Full-time
- Front desk
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Junior Account Manager (Maternity Cover)
VX3 —Paignton
- £26,500 a year
- Full-time
- CRM software
- Data entry
- In-person
- Employee discount
Quick apply
12d
Intelligence and Investigations Specialist (South West of England)
NetWatch Global —Exeter
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Operations Assistant (Administration &
AcuPrime —Exeter
- £26,500 - £29,000 a year
- Full-time
- Inventory control
- English
- Administrative experience
- Flexible schedule
Quick apply
11d
Supported Accommodation Project Coordinator 26-50
Young Devon —Paignton
- £29,757 a year
- Full-time
- Health & wellbeing programme
- Sick pay
Quick apply
10d
Travel Consultant - Totnes
Hays Travel —Totnes
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Warehouse Operative
T QUALITY LTD —Newton Abbot
- £26,448 a year
- Temporary
- Heavy lifting
- Forklift
- Warehouse experience
- Annual leave
Quick apply
Dental Nurse/Receptionist
Expert Smile —Paignton
- £14.50 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
11d
Lawn Care Technician / Greenkeeper
Greenkeepers Lawn Care Ltd —Totnes
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Maintenance
- Driving
Quick apply
11d
Parts Advisor
Alan Skuse Car, Van & Truck Parts Ltd —Totnes
- Full-time
- Organisational skills
- Cleaning
- In-person
Quick apply
11d
202608: Prison Officer - HMP Channings Wood
Ministry of Justice —Torquay
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
9d
Customer Experience Lead
CORNERSTONE HOUSING LTD —Exeter
- £46,326 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Maintenance Team Member
Beverley Holidays —Paignton
- Full-time
- Customer service
- Computer literacy
- Plumbing
- Free parking
- Health & wellbeing programme
Quick apply
17h

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Online Customer Service Specialist

The Wright Brothers Home delivery -
Paignton

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Store discount
Discounted or free food
Company pension
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Stakeholder liaison
Data analysis skills
Internal department liaison
English
E-commerce
Churn prevention
Customer loyalty building
Computer skills
Customer support
Customer interaction
Communication skills
Microsoft Dynamics Navision

Full job description

What we do

Every week we send hundreds of parcels of seafood to home's across the country. From fresh fish landed in Brixham to oysters farmed in Ireland.

Our online service allows customers to enjoy seafood at home. From BBQ's to Christmas parties we have seafood for every occasion.

Overview
The ideal candidate will possess strong passion for delivering exceptional service. The Online Customer Service Specialist will play a crucial role in analysing customer feedback and implementing strategies to enhance the overall customer experience.

Responsibilities

Day-to-day customer service
Communicate effectively with customers, addressing their enquiries and resolving issues in a timely manner
Analyse customer feedback and service metrics to identify areas for improvement
Develop and implement improvements for customer engagement
Oversee customer loyalty program to increase customer retention
Oversee customer repeat order program to increase customer retention
Being the voice of the customer within the business
Liaising with other departments to obtain relevant information to relay to the team and customers
Produce weekly statistics for management
Ensure compliance with company policies and procedures while maintaining high standards of service quality
Responsible for overseeing general office duties

Qualifications

Proven experience in a customer service role or similar position
Strong customer service skills.
Strong ecommerce knowledge
Excellent verbal and written communication skills in English
Ability to analyse data and derive actionable insights to improve service delivery
Strong problem-solving skills with a focus on customer satisfaction
I.T proficient. Shopify, Microsoft Outlook, Excel and Word are essential.
Gorgias , Recharge, Leat and Microsoft NAV would be an advantage

Key Skills

Good Communication Skills, Confident speaking to customers, Customer Service experience, Problem Solver, Analytical, Accurate Record Keeping, Knowledge of seafood (not essential but would be an advantage)

If you are passionate about providing outstanding customer service, customer retention and seafood, we encourage you to apply for this exciting opportunity as a Online Customer Service Specialist of our home delivery department.

Salary: £28,000 to £30,000 dependent upon experience

Job Type: Full-time

Benefits:

Discounted or free food
Employee discount

Work Location: In person

Monday to Friday. 8am to 5pm

Weekends required through December

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

full time jobs in totnes, eng

Online Customer Service Specialist

Customer Representative - Paignton

Warehouse Operative

Roof and Gutter Cleaner

Paignton Community Hub Coordinator

IAPT Trainee Wellbeing Practitioner for children and young people (Torbay)

Motorsport Social Media Content Creator

Receptionist

Junior Account Manager (Maternity Cover)

Intelligence and Investigations Specialist (South West of England)

Operations Assistant (Administration &

Supported Accommodation Project Coordinator 26-50

Travel Consultant - Totnes

Warehouse Operative

Dental Nurse/Receptionist

Lawn Care Technician / Greenkeeper

Parts Advisor

202608: Prison Officer - HMP Channings Wood

Customer Experience Lead

Maintenance Team Member

I want to receive the latest job alerts for full time in totnes, eng

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