Head of operational risk Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Application Management Services (AMS) Lead
NTT Ltd —London
- Oracle
- Leadership
- Communication skills
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
Head of Enterprise & Operational Risk
Teya —London
- Full-time
- Management
- IT
- Financial services
- Annual leave
- Flexible schedule
Head of Technical Governance & Assurance
Sodexo —London
- £80,000 a year
- Full-time
- Engineering
- Maintenance
- University
- Gym membership
Quick apply
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Operational Resilience (1st LoD)
Pay.UK —Aldgate
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
12d
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
12d
Head of Policy and Operational Learning - Prisons and Probation Ombudsman
Ministry of Justice —London
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Employee discount
11d
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Head of Fraud and Risk
PaymentGenes —London
- £130,000 a year
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Employee discount
Head of Projects
Pinnacle Group —London
- £75,000 a year
- Hybrid work
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- In-person
- Annual leave
Quick apply
11d
Head of Compliance & Risk
Viva.com —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Financial services
Quick apply
Head of Corporate Due Diligence
PaymentGenes —London
- £130,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of Risk Management
MCL Finance —London
- £70,000 - £90,000 a year
- Full-time
- Financial services
- Business
Quick apply
Head of People Operations
Kooth —London
- £70,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Directorate Enablement
OFGEM —London
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
Head of Risk UKI
Allianz —Croydon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Compliance & Risk
Allocator One Group —London
- Full-time
- Hybrid work
Quick apply
Head of Portfolio Management
Metropolitan Thames Valley —London
- £96,823 - £101,918 a year
- Full-time
- DevOps
- Agile
- IT
Quick apply
11d

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Application Management Services (AMS) Lead

NTT Ltd -
London

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Job details

Qualifications

Oracle
Procurement
ITIL
ServiceNow
Middleware
Leadership
Communication skills
Negotiation

Full job description

The team youll be working with:
We are seeking an experienced Application Management Services (AMS) Lead to join NTT DATA UK, with a primary focus on UK public sector clients. This is a senior, client-facing role that sits at the intersection of pre-sales, solution design, transition and delivery governance.

This role reports into the Head of the AMS for UK and will be part of the Global Apps & BPS practice. You will play a key role in shaping, winning and assuring the delivery of AMS engagements across the public sector.

Due to the nature of public sector work, the successful candidate must either hold or be eligible for UK Security Clearance (SC).

What youll be doing:
Pre-Sales & Business Development

Act as the AMS subject matter expert for public sector opportunities
Support qualification of AMS opportunities in collaboration with sales and account teams
Lead responses to RFIs, RFPs and ITTs, including written responses and bid reviews
Design AMS solutions covering:
Service scope and support models (L2/L3)
Operating models (onshore/offshore/nearshore)
Tooling, automation and service management
Security, compliance and public sector standards
Develop cost models, estimates and pricing aligned to commercial and margin targets
Present solutions to clients, lead solution walkthroughs and support commercial negotiations

Transition & Operating Model Setup

Work closely with delivery teams to:
Mobilise and transition new AMS engagements
Define service governance, SLAs, KPIs and reporting
Establish service management processes (ITIL-aligned)
Ensure operating models meet public sector requirements, including data protection, security and compliance

Delivery Assurance & Governance

Provide ongoing delivery assurance across AMS engagements
Chair or support service governance forums with clients
Act as an escalation point for service, commercial or delivery risks
Ensure contractual commitments, SLAs and outcomes are consistently met

Resource & Capability Management

Support resource planning and mobilisation for AMS engagements
Work with delivery leadership to identify skills gaps and capability needs
Contribute to the development of reusable AMS assets, accelerators and best practices

What experience youll bring:

Significant experiencein Application Management Services / Managed Services roles
Extensive experience working with UK public sector clients (central government, local government, health or arms-length bodies)
Holding or Eligible for UK Security Clearance (SC)
Strong understanding of public sector procurement processes (RFI, RFP, ITT frameworks)
Proven experience in:
AMS solutioning and estimation
Pre-sales support and bid leadership
Service transition and mobilisation
Delivery governance and assurance
Demonstrated ability to operate comfortably at multiple levels, from CxO stakeholders to L2/L3 engineers
Ability to adapt communication style to suit technical, operational and executive audiences
Solid knowledge of ITIL-based service management principles
Excellent written and verbal communication skills, including senior client presentations
Strong commercial awareness and negotiation skills

Desirable

Experience operating within UK public sector frameworks (e.g. G-Cloud, DOS, Technology Services frameworks)
Familiarity with application landscapes including:
ERP (e.g. SAP, Oracle)
Bespoke and COTS applications (e.g. Salesforce, MS Dynamics)
Integration and middleware platforms
Experience with service management tools (e.g. ServiceNow)
Experience working in a matrixed or global delivery model

Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R Make this the place where you belong, learn, and build your network. Make this the place whereyougrow.

what well offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team.

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head of operational risk jobs in tower hamlets, gtl

Application Management Services (AMS) Lead

Head of Enforcement

Head of Enterprise & Operational Risk

Head of Technical Governance & Assurance

Head of Risk Control

Head of Operational Resilience (1st LoD)

Head of Fleet

Head of Policy and Operational Learning - Prisons and Probation Ombudsman

Head of UK and MEA Treaty Claims

Head of Fraud and Risk

Head of Projects

Head of Claims

Head of Compliance & Risk

Head of Corporate Due Diligence

Head of Risk Management

Head of People Operations

Head of Directorate Enablement

Head of Risk UKI

Head of Compliance & Risk

Head of Portfolio Management

I want to receive the latest job alerts for head of operational risk in tower hamlets, gtl

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