Liaison Work, Jobs in Tower Hamlets (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
9d
Clinic Receptionist
London School of Osteopathy —Bethnal Green
- £14.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
5d
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Breakdown Recovery Controller / Administrator
Angel Sales Ltd —East London
- £12.80 - £14.60 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
Compliance Officer / Supplier Liaison Executive
SwiftSwitch —London
- £35,000 - £40,000 a year
- Monday to Friday
- Sales
Quick apply
Programme Officer
Inspire —London
- £28,467.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Housing Officer
Sandra Davidson Estate Agents —Ilford
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Driving
- Organisational skills
Quick apply
5d
Resident Liaison Officer
Southern Housing —Farringdon
- £37,578 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Communication skills
- Annual leave
3d
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Project Manager
Advertainment Media Ltd —London
- £37,087.16 a year
- Full-time
- Hybrid work
- CRM software
- Social media management
- Administrative experience
Quick apply
5d
Security Manger
UniTrust —Poplar
- £63,700 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
UKDTN Coordinating Centre Administrative Assistant
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
2d
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
9d
Patient Liaison & Executive Assistant (Part-Time)
Yaad LTD —London
- £12 - £13 an hour
- Part-time
- Hybrid work
- Administrative experience
- Office experience
- Work from home
Quick apply
Junior Designer
Williams Lea —London
- £23.10 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
9d
Receptionist – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Annual leave
Customer Liaison Officer
Metropolitan Thames Valley —London
- £37,732 - £39,717 a year
- Full-time
- Customer service
- Microsoft Office
- Presentation skills
Quick apply
2d

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
9 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

liaison jobs in tower hamlets

Resident Liaison Officer

Clinic Receptionist

Resident Liaison Officer

Breakdown Recovery Controller / Administrator

Compliance Officer / Supplier Liaison Executive

Programme Officer

Resident Engagement Officer

Resident Liaison Officer

Housing Officer

Resident Liaison Officer

Resident Liaison Officer

Project Manager

Security Manger

UKDTN Coordinating Centre Administrative Assistant

Rehab Services Lead

Patient Liaison & Executive Assistant (Part-Time)

Junior Designer

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

Receptionist – Weekend

Customer Liaison Officer

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