Vehicle customer service advisor (full time) Work, Jobs in Trimdon, Dur (with Salaries)

Customer Service Advisor
Protyre Autocare —Stockton-on-Tees
- £27,000 - £29,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Employee discount
- Life insurance
Quick apply
6d
SMART METER BOOKING ADVISOR - DOOR TO DOOR
Smart 3 Solutions Ltd —Middlesbrough
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Service Advisor
Kimberley Caravan Centre Limited —Darlington
- Full-time
- Administrative experience
- Computer skills
- In-person
- Employee discount
Quick apply
13d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Advisor
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Automotive Service Advisor
Vic Young (South Shields) Ltd —South Shields
- From £29,000 a year
- Overtime
- In-person
- Cash handling
- Communication skills
- Free parking
- Employee discount
Quick apply
Service Advisor
Arnold Clark —Birtley
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
Experienced Service Advisor
Sherwoods Motor Group Limited —Gateshead
- Full-time
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
Service Advisor
Vertu Motors —Darlington
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Vehicle Customer Service Advisor (Full-time)
JW 4X4 Ltd —Northallerton North
- From £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
1d
SALES EXECUTIVE
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 - £6,000 a month
- Full-time
Quick apply
Service Advisor - Toyota
Stoneacre —Northallerton
- Up to £34,000 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Senior Service Advisor
Vertu Motors —Sunderland
- £35,000 a year
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
- Employee discount
Quick apply
4d
Customer Advisor
Vertu Motors —Gateshead
- £26,436 - £27,476 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Communication skills
- Employee discount
Quick apply
4d
Parts Advisor
Thompson Commercials —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Service Administrator
Vertu Motors —Darlington
- £28,000 a year
- Full-time
- Administrative experience
- Communication skills
- Employee discount
Quick apply
10d
Service Plan Sales Coordinator
Vertu Motors —Gateshead
- £25,776.00 - £29,216.78 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Service Manager
Stoneacre —Darlington
- £55,000 - £60,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
11h

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vehicle customer service advisor (full time) jobs near trimdon, dur

Customer Service Advisor

Protyre Autocare -
Stockton-on-Tees

Quick apply

Job details

Full-time | Fixed term contract
£27,000 - £29,000 a year
6 days ago

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Employee discount
Life insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
English
Complaint handling
Customer interaction
Outbound calling
Phone etiquette
Communication skills

Full job description

Protyre Autocare is looking for motivated Customer Service Advisors on a 12-month fixed term contract who want to make a difference to the customer journey. You will play a key role in maintaining excellent service standards for our customers. Reporting to our Customer Experience Manager, the Customer Service Advisor will handle inbound customer sales calls and enquiries and make outbound follow-up calls for vehicle reminder programs. Full training on our systems will be provided

Success in this role will come from a passion for delivering great customer service.

Location: Office based in Stockton-on-Tees
Working Pattern: Monday to Friday 8.30am-5.30pm, (1 hour lunch) rotational Saturdays 8.30am-4pm (30mins lunch)
Must have: Due to the nature of the business, you must be able to work a this pattern which will include bank holidays.
Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
Recruitment Process: If you are successful following a first stage interview, you will be invited to an assessment centre.
Training: Full training on our systems will be provided

About our role:

12-month fixed term contract
Handle inbound customer sales calls and enquiries: Looking after live chat enquiries through our website, and manage inbound email enquiries, manage inbound social media enquiries, and triage complaints through to our Customer Contact team
Handle outbound follow-up calls with current and previous customers or vehicle reminder programs and convert warm leads through building relationships with customers
Answering customer enquiries quickly and efficiently, converting enquiries into bookings or sales, quickly triaging complaints through to our Customer Retention team
Maintain customer service standards and maintain superb online reputation
Pick up negative and positive online reviews and resolve them with the help of the operations team. For the speed of answering Telephone, Live Chat, Email enquiries/ complaints and Social Media enquiries and complaints. Conversion rates and online reputation and social media engagement.

About you:

You will be organised and proactive - customer focused - who takes pride in your work with a passion for delivering a great customer experience.
Some experience of a customer service facing role with either Retail, Hospitality or Leisure
Experience of working in a fast-paced environment
Proficient experience of MS Word, Excel, Outlook, CRM systems, Social media sites, Online platforms (Support desk/Review sites)
Strong verbal, written and listening communication skills

About our company:
Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide (20 percent of the total UK market) and employing approximately 2100 employees company wide.

To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across one central distribution centre and 13 warehouse operations nationwide.

Pay: £27,000.00-£29,000.00 per year

Application question(s):

Do you hold Customer service experience?

Work Location: In person

Quick apply

Refine Your Search

vehicle customer service advisor (full time) jobs in trimdon, dur

Customer Service Advisor

SMART METER BOOKING ADVISOR - DOOR TO DOOR

Service Advisor

JUNIOR SALES ADVISOR

Customer Service Advisor

Automotive Service Advisor

Service Advisor

Experienced Service Advisor

Service Advisor

Vehicle Customer Service Advisor (Full-time)

SALES EXECUTIVE

Service Advisor - Toyota

Junior Commercial Advisor

Stocktaker

Senior Service Advisor

Customer Advisor

Parts Advisor

Service Administrator

Service Plan Sales Coordinator

Service Manager

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