Digital Work, Jobs in Truro, Eng (with Salaries)

ICT Helpdesk Analyst - 6 month Fixed Term
Rodda's —Redruth
- £30,000 a year
- Temporary
- Software troubleshooting
- IT
- In-person
- Free parking
- Employee discount
Quick apply
6d
Digital Document and Storage Officer
Cornwall Council —Truro
- Full-time
- Oracle
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Editor - gasworld US
gasworld.com Limited —Truro
- £35,000 - £39,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Work from home
- Sick pay
Quick apply
15h
Moderation Associate
RouteNote —Truro
- £24,079 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
IT and Network Technician
Harbour Housing (Cosgarne Hall Ltd) —St. Austell
- £25,717 - £27,200 a year
- Full-time
- Computer networking
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Social Media & Content Executive
Ethica Diamonds —Newquay
- £12.71 an hour
- Part-time
- Social media management
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
5d
Trust Learning & Development (L&D) Coordinator
Special Partnership Trust —Truro
- £32,203 a year
- Microsoft Office
- Administrative experience
- Human resources
9h
Office Administrator / Compliance Coordinator
Bond Oxborough Phillips —Wadebridge
- £24,420 - £26,500 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
12d
Cyber Security Analyst
King's Service Centre —Newquay
- Full-time
- Hybrid work
- Travel
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
13h
Retail Assistant
Holland & Barrett —Truro
- £13.17 an hour
- Part-time
- Communication skills
- Store discount
- Employee assistance programme
3d
Estate Agent
The Property Experts —Falmouth
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Archives & Special Collections Officer
FalmouthUniversity —Penryn
- £33,783 a year
- Monday to Friday
- University
- Organisational skills
- Communication skills
- Gym membership
14h
Assistant Roaster
Origin Coffee —Truro
- Hospitality
- Annual leave
- Employee assistance programme
10d
Retail Assistant
Screwfix —Truro
- £13.08 an hour
- Part-time
- Annual leave
- Employee discount
10d
Administration Supervisor
Redruth Town Council —Redruth
- From £29,064 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Creative Designer
Bromford Flagship Livewest —Camborne
- £33,712.40 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- No degree
Employer Engagement Administrator
University of Exeter —Penryn
- From £28,029 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- University
- Annual leave
Food Service Auditor, Truro (Independent Contractor)
NSF International —Truro
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Junior GenAI Developer
Stantec —Truro
- Azure
- Computer Science
- Master's degree
- Annual leave
3d
Customer Assistant - Online
Morrisons —Newquay
- Annual leave
- Employee discount
Quick apply
11d

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ICT Helpdesk Analyst - 6 month Fixed Term

Rodda's -
Redruth

Quick apply

Job details

Temporary | Full-time | Fixed term contract
£30,000 a year
6 days ago

Benefits

Free parking
On-site gym
Employee discount
Life insurance
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Technical support
IT support
IT
Communication skills
Help desk

Full job description

Vacancy: IT Helpdesk Analyst

Location: Rodda’s Creamery, Scorrier

Salary: £30,000 per annum plus benefits

Hours: Monday to Friday 08:00 - 16:30

Type of Contract: Fixed Term - 6 months.

__________________________________________________________________________________

At Rodda’s, we don’t just sell a premium product - we deliver an experience our customers remember. We’re looking for an IT Helpdesk Analyst who brings energy, problem-solving skills, and a customer-first mindset to a role at the heart of our business.

This is your opportunity to be the go-to expert - delivering exceptional technical support, enabling colleagues and customers, and driving improvements across our digital systems and tools.

What you’ll be doing:

Providing first-line IT support to colleagues and customers, resolving issues ranging from basic hardware/software to application troubleshooting.
Delivering a seamless support experience — professional, approachable, and aligned with a premium brand.
Supporting users with digital tools, systems, and applications, ensuring confidence and adoption.
Monitoring and managing support tickets, ensuring SLAs and KPIs are consistently met.
Identifying recurring issues and working proactively to improve system and process performance.
Collaborating with internal teams and third-party providers to resolve complex technical challenges.
Maintaining accurate documentation, knowledge base articles, and support procedures.
Assisting with IT administrative tasks, including Purchase Order (PO) administration, RMAs, and tracking new asset arrivals.
Delivering one-to-one training to business colleagues to improve confidence and adoption of digital tools.

You’ll play a key role in:

Keeping the business running smoothly through reliable and responsive IT support.
Improving user experience by making systems easy, efficient, and accessible.
Driving digital adoption and helping users get the most from our technology.
Supporting continuous improvement across IT services and processes.

What we’re looking for:

Proven experience in an IT support, helpdesk, or service desk role.
An IT Qualification at Level 2 or above (or actively working towards one) is highly desirable.
Strong troubleshooting and problem-solving skills across IT systems and applications.
Excellent communication skills — able to explain technical issues clearly to non-technical users.
Experience with ticketing systems and working to SLAs/KPIs.
A proactive approach with the ability to prioritise effectively in a fast-paced environment.
Confidence in supporting a range of digital tools and technologies.
Flexibility to participate in an on-call rota, ensuring our critical systems and premium customer experience are supported outside of standard hours.
Locally based within a 40-minute commute of our Scorrier creamery with access to your own reliable transport (essential for on-call response).
A team player with a commitment to delivering outstanding service.

What you’ll get in return:

The chance to lead in a well-loved premium brand and a role where you can make a difference and your impact is visible every day. All this, whilst working in a supportive and caring environment in a family business that has been in existence since 1890.

Apply now and help us deliver an experience as exceptional as our product. Please upload your CV and a covering letter explaining why you are right for the role.

Pay: £30,000.00 per year

Benefits:

Employee discount
Free parking
Life insurance
On-site gym
On-site parking

Application question(s):

IT helpdesk or relevant computing qualifications?
Can you confirm you currently live within a 40-minute commute of Scorrier?

Experience:

IT Support: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

digital jobs in truro, eng

ICT Helpdesk Analyst - 6 month Fixed Term

Digital Document and Storage Officer

Editor - gasworld US

Moderation Associate

IT and Network Technician

Social Media & Content Executive

Trust Learning & Development (L&D) Coordinator

Office Administrator / Compliance Coordinator

Cyber Security Analyst

Retail Assistant

Estate Agent

Archives & Special Collections Officer

Assistant Roaster

Retail Assistant

Administration Supervisor

Senior Creative Designer

Employer Engagement Administrator

Food Service Auditor, Truro (Independent Contractor)

Junior GenAI Developer

Customer Assistant - Online

I want to receive the latest job alerts for digital in truro, eng

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