Operations team leader Work, Jobs in Tycroes, Cmn (with Salaries)

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operations team leader jobs near tycroes, cmn

HR & People Operations Lead

Red Dragon Group
Tycroes

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Job details

Part-time | Full-time
Up to £32,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Annual leave
Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Operations management
Employee relations case handling
Coaching
Employment law
Employee relations
Incident Reporting
Performance management
Onboarding coordination
CIPD
Team management
Probationary period management
Conflict management
Recruiting
Employee performance appraisals
HRIS
Training & development
Communication skills
A Level

Full job description

About Us

We are a specialist company that restores people’s homes and belongings after disasters such as fires and floods. Customer care is at the heart of everything we do, and this commitment—to both our clients and our employees—has helped us grow into one of the leading restoration companies in Wales.

The Role

We are recruiting for a HR & People Operations Lead to join our team. This is a new and developing role due to the growth and success of our business. As a visible and approachable member of the team, the HR & People Operations Lead will champion employee wellbeing and support the leadership team to maintain a respectful, inclusive, safe and positive work environment, allowing people to thrive and do their best work. This role would best suit someone who enjoys combining people leadership with operational excellence.

What the role will involve:

HR Operations

Manage employee relations cases including conduct, capability, sickness, and informal conflict resolution.
Maintain accurate and up-to-date HR documentation, including employee data, training records, absence and incident reports.
Support recruitment and lead onboarding as well as the induction process

People Leadership & Line Management

Provide general oversight and support to allocated staff groups as required by the business.
Conduct performance reviews, probation management, coaching, and day to day support.
Monitor attendance, conduct, capability, and escalate concerns appropriately.

Training & Compliance

Ensure compliance with UK employment legislation and best practice
Support with coordinating skills specific training, as well as professional development training.
Ensure staff follow company policies, and work alongside the Quality Assurance Manager to maintain the company’s health & safety standards and mandatory training requirements.
Monitor legislative changes and update policies accordingly.

Operational Support

Work closely with the Quality Assurance Manager to improve workflows, documentation accuracy, and job progression.

Culture & Engagement

Promote a supportive, fair, and consistent working environment.
Encourage team communication, and professional behaviour on customer sites.
Uphold Red Dragon Cleaning & Restorations values in all interactions with staff, clients, and partners.

What We’re Looking For

Strong HR experience at Advisor level or above; CIPD Level 3–5 desirable.
Proven line management experience in a operational environment.
Customer-focused and committed to delivering a great experience for colleagues and managers.
Ability to coach staff, manage conflict, and maintain calm professionalism.
Strong working knowledge of UK employment law and HR best practice.
Experience using HR systems and producing management information
Excellent communication and documentation skills.
Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
Proactive, organised and always looking for ways to improve how things are done.

Why Join Us?

Competitive salary
Flexible working/hybrid position
Supportive, family run business
Employee Assistance/Wellbeing Programme
Private Healthcare
Annual Leave service bonus
Ongoing training and development opportunities
Free onsite parking

The successful candidate will work a minimum of 30 hours per week, Monday to Friday based between our Ammanford Head Office and their own home office.

APPLICATION DEADLINE:
Monday 31st August, 5pm.

Job Types: Full-time, Part-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Health & wellbeing programme
On-site parking
Private medical insurance

Education:

A-Level or equivalent (preferred)

Experience:

Absence management: 1 year (preferred)
Disciplinary: 1 year (preferred)
HR Operations: 2 years (required)

Licence/Certification:

CIPD level 3-5 (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Tycroes SA18 3SJ

Quick apply

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operations team leader jobs in tycroes, cmn

HR & People Operations Lead

Quality Lead Wet Petfood

AI Adoption Lead

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