Head of customer service Work, Jobs in Uckfield, Esx (with Salaries)

Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Contracts
- Leadership
- Negotiation
Quick apply
11d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
11d
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Head of Inventory and Logistics
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
3d
Customer Sales Advisor
Ben's Gutters Commercial Ltd —Forest Row
- £26,450 - £40,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
11d
Head of Transport Policy and Projects
Brighton & Hove City Council —Hove
- £68,949 - £75,505 a year
- Full-time
- Presentation skills
- Contracts
- AI
- Employee assistance programme
- Employee discount
Operations Delivery Executive - Home Claims
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Annual leave
Car Park Attendant, Casual hour contract
Seaford Town Council —Seaford
- £12.85 - £13.47 an hour
- Customer service
- Driving
- In-person
- Free parking
Quick apply
4d
Employee Relations Consultant
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Quality Assurance Insights and Improvement Lead
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Annual leave
9d
Customer Delivery Driver
ASDA —Hastings
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
9d
Head of Enterprise Application Engineering
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
11d
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
8d
Head of Asset Management
YMCA DownsLink Group —Hove
- £62,025 a year
- Full-time
- Microsoft Office
- Contracts
- Communication skills
Head of Evaluation & Insights
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- £74,000 - £78,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Master's degree
4d
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Account Manager
OCS Group —Crawley
- 8 hour shift
- Microsoft Office
- IT
- Communication skills
Quick apply
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply

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head of customer service jobs near uckfield, esx

Head of Commercial

Littlewood
Battle

Quick apply

Job details

Permanent
£90,000 - £110,000 a year
11 days ago

Qualifications

Contract management
Profit & loss
Contracts
Leadership
Negotiation

Full job description

Description

As Head of Commercial in you will be a key member of the Leadership Team, driving business growth and operational excellence. You will lead a high-performing team and focus on commercial strategy, margin improvement, and building strong client and stakeholder relationships. With a deep understanding of the utilities collaborating with the Contract Director, supply chain, and customers to deliver high standards of service.

Key Responsibilities

Contract Procurement & Negotiation: Oversee procurement with contract stakeholders, ensuring alignment with commercial goals, especially with Local Delivery Partners (LDPs).
Contract Performance Monitoring: Track contract performance against KPIs, ensuring financial and operational targets are met.
Stakeholder & Supply Chain Collaboration: Foster collaboration to improve performance and customer satisfaction.
Leadership & Direction: Guide and support contract-wide staff, ensuring alignment with business objectives.
Budget & Risk Management: Manage internal and client budgets, and proactively address contractual risks.
Operational Process Improvement: Continuously refine processes to enhance contract performance and profitability.
Subcontractor Management: Maintain strong relationships with subcontractors and LDPs, ensuring compliance.
Governance & Compliance: Ensure adherence to regulatory frameworks, including safety and environmental standards.

Experience and Qualifications

Behavioural Competencies

Client-Centric Focus: Strengthen client relationships while maintaining commercial conditions.
Communication & Negotiation: Strong interpersonal and negotiation skills to achieve business outcomes.
Leadership & Accountability: Lead by example, ensuring ownership of commercial outcomes.
Problem Solving: Develop data-driven, practical solutions to challenges.
Adaptability & Change Management: Embrace and guide teams through change.
Innovation & Continuous Improvement: Cultivate a culture of innovation and performance enhancement.
Strategic Thinking: Set clear, measurable goals aligned with broader business and client objectives.

Key Experience

Subcontractor & Team Leadership: Proven management of subcontractors and multidisciplinary teams.
High-Volume Contract Management: Experience with large-scale contracts, ensuring financial and operational efficiency.
Financial & Contractual Oversight: Skilled in cost value reconciliations, profit and loss management, and risk mitigation.
Stakeholder Relationship Development: Strong track record in managing senior relationships.
Performance Improvement: Ability to identify and address operational and process gaps.

Technical Competencies

RICS Qualification: Desirable but not essential.
NEC4 Contract Experience: Essential.

This role offers an exciting opportunity for a commercially driven leader to drive growth, innovation, and performance.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Littlewood

At Littlewood Group we are a leading force in the UK's security, fencing, and barrier industry, recognised for designing, building, and installing some of the largest and most intricate projects across the country. From initial design and consultation to the final installation, we offer tailored services including planning, engineering, bespoke designs, and ongoing support. Our team works hand-in-hand with clients to ensure the highest standards of safety, reliability, and operational efficiency throughout the entire process.

Whether in the field or behind the scenes, our team plays a key role in executing complex security projects that protect people and property. We pride ourselves on fostering a dynamic and collaborative work environment where professional development, teamwork, and job satisfaction are paramount. If you're looking for a rewarding career with real impact, Littlewood is the place for you.

Quick apply

Refine Your Search

head of customer service jobs in uckfield, esx

Head of Commercial

Assistant Operations Manager

Airport Manager

Head of Inventory and Logistics

Facilities Service Desk Team leader (Maternity Cover) Full time

Customer Sales Advisor

Head of Transport Policy and Projects

Operations Delivery Executive - Home Claims

Car Park Attendant, Casual hour contract

Employee Relations Consultant

Quality Assurance Insights and Improvement Lead

Customer Delivery Driver

Head of Enterprise Application Engineering

SARG Stakeholder Events Co-Ordinator

Head of Asset Management

Head of Evaluation & Insights

Regional Manager

Data Enrichment Manager

Account Manager

Director of People & Culture

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