Branch leader Work, Jobs in United Kingdom (with Salaries)

Senior Customer Service Advisor
Barclays —Inverness
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
- Life insurance
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Team Leader
Mears Group —Basingstoke
- Up to £40,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Vetting Team Support Officer
Welsh Assembly Government Communication Centre Home —Wales
- £27,302 - £29,291 a year
- Full-time
- Customer service
- IT
11d
Branch Manager
City Plumbing —Swansea
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Branch Manager
dnata —Harpenden
- Management
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Crematorium Manager
WesterleighGroup —Trowbridge
- £42,000 - £52,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Service Team Leader
Rygor Auto —London
- £35,000 - £37,000 a year
- Full-time
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
GCoE LatAm Recruiter
Gallagher —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Branch Manager
Travis Perkins —Wrexham
- Weekend availability
- Sales
- Communication skills
- Employee discount
14d
SEHSCT_Team Leader/Registered Manager_Band 7
Health and Social Care Trust —Ards
- £47,810 - £54,710 a year
Assistant Branch Manager
Travis Perkins —Abergavenny
- Full-time
Retail Bureau Manager
Eurochange —Bishop's Stortford
- £14 an hour
- Part-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
Branch Manager
LKQ Corporation —Carmarthen
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
11d
Branch Manager (Insite Manager)
Rubix —Cardiff
- Full-time
- ERP systems
- Maintenance
- Driving
Sales Team Leader
LKQ Corporation —Belfast
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Mortgage Team Leader
Barclays —London
- Management
- Analysis skills
- Presentation skills
6d
Director of Security Operations
Wave —London
- Up to £190,900 a year
- Remote
- Childcare
- Up to 50% travel
- English
Branch Manager
Howden Group Holdings —Eastbourne
- Full-time
- Hybrid work
- Employee discount
Warehouse Supervisor
LKQ Corporation —Inverness
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme

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Senior Customer Service Advisor

Barclays -
Inverness

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 12/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112957

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

Some travel to Aberdeen will be required for initial training. Selected candidates will be provided with further information.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

branch leader jobs in united kingdom

Senior Customer Service Advisor

Head of Branch Support

Team Leader

Vetting Team Support Officer

Branch Manager

Branch Manager

Crematorium Manager

Service Team Leader

GCoE LatAm Recruiter

Branch Manager

SEHSCT_Team Leader/Registered Manager_Band 7

Assistant Branch Manager

Retail Bureau Manager

Branch Manager

Branch Manager (Insite Manager)

Sales Team Leader

Mortgage Team Leader

Director of Security Operations

Branch Manager

Warehouse Supervisor

I want to receive the latest job alerts for branch leader in united kingdom

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