Delivery manager Work, Jobs in Waddesdon, Bkm (with Salaries)

Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Delivery Manager
NEXT —Bicester
- From £18,309 a year
- Part-time
- Employee discount
7d
Senior Account Manager
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
11d
Vehicle Collection and Delivery Driver Team Leader
Motofix Accident Repair Centres —High Wycombe
- Up to £33,781.40 a year
- Overtime
- Customer service
- Computer literacy
- Team management
- Annual leave
- Life insurance
Quick apply
8d
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Continuous improvement
- Team management
- Quality control
- Free parking
- Sick pay
Quick apply
Assistant Manager
Wickes —Aylesbury
- Full-time
- Computer literacy
- Travel
- Retail management
- Employee discount
11d
Customer Support & Operations Manager
AOS TRADING LIMITED —Milton Keynes
- £28,000 - £35,000 a year
- Full-time
- CRM software
- Management
- Team management
- Free parking
Quick apply
10d
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Operations Manager, AMZL - Delivery Station
Amazon UK Services Ltd. —Banbury
- Full-time
- Engineering
- English
- Master's degree
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
8d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Department Manager
GXO Logistics —Milton Keynes
- Up to £35,984 a year
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Store Manager
C.P. Company —Bicester Town
- Full-time
- English
- In-person
- Training & development
Quick apply
5d
Fire Safety Services Delivery Manager
Securitas UK —Milton Keynes
- £48,000 a year
- Full-time
- Travel
Quick apply
Contract Delivery Manager
Integral UK —Maidenhead
- Full-time
- Continuous improvement
- Organisational skills
- SharePoint
Quick apply
Account Manager
Oxford University Press —Oxford
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
- Recruiting
Quick apply

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Senior Account Manager

Eckoh -
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
From £45,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Work from home
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Account-based growth strategy development
PCI
Sales
Client engagement
Customer service
Stakeholder liaison
Salesforce
Analysis skills
Presentation skills
Partnership building
Customer renewal management
Customer loyalty building
Relationship management
Customer interaction
Account management
Communication skills
Business lead generation

Full job description

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management.

As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience.

Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities.

Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. Our innovative products build trust and deliver value through exceptional experiences.

The Role: We are looking for an exceptional Senior Account Manager to join our innovative and dynamic team. As a senior member of the team your main role will be to retain top customers and nurture those key relationships. You will enjoy a varied role managing several of our key clients with the aim to grow and retain. You will have a full technical understanding of your customer solutions and the ability to manage the commercial/sales element of your customer needs. Demonstrating strong relationship skills along with analytical and presentation skills you will be responsible for the day-to-day management of key strategic accounts including account development, coordination, relationship management and the measurement and monitoring of account performance. As a team we are focused on increasing the value of all our accounts through upselling and cross-selling, whilst the retention of our customer base remains our priority. We will provide you with administrative support to assist in the running of your accounts, so that time can be focused on the commercial areas of the role, and key relationship building to allow for this account growth and retention.

· Key Functional Responsibilities:

· Develop and maintain strategic long-term relationships with key clients to accomplish growth and long-term company objectives.

· Develop positive working relationships with all customer touch points and serve as main point of contact both externally and internally.

· Co-ordinate and Conduct business reviews to provide performance feedback, educate and provide industry insights.

· Drive client retention, renewals, upsells.

· Gather, report and communicate customer feedback on service, technology and product delivery.

· Manage individual lead generation and sales targets for existing client sales.

· Manage retention target across allocated accounts by working independently and with our sales team.

· Keep abreast of industry and market trends and best practices.

· Assist and support on defined elements of the AM Team department Strategy.

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight.

Person Profile & Behavioral and Technical competence

· Extremely strong relationship builder – establish yourself as a team member and partner to your client, with evidence of growing successful long-term business relationships.

· Confident communication (written and oral) skills and a demonstrated ability to work collaboratively at all levels.

· Ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations.

· Attention to detail and a keen emphasis on accuracy.

· An excellent technical understanding of the solutions Eckoh provides will be key to progressing further within this role.

· A strong knowledge of the contact centre market and relevant technologies

· Experience in PCI compliant solutions is preferable.

· Proven skills in Microsoft Word, Excel, Salesforce, and PowerPoint

What do we do?

Eckoh’s Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our cloud platforms and protected by multiple patents, remove customer’s sensitive personal and payment data from client’s contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction.

Our culture: Our values sit at the heart of the culture at Eckoh:

We encourage and support everyone to grow with Eckoh

We challenge, listen, and are open minded to change and suggestions from others

As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients

We take personal_ ownership _to strive for excellence in whatever we do

We are welcoming, embrace diversity and respect each other in a spirit of true humanity

Our Vision:

We care about making the world secure and we believe everyone should be able to trust every brand and engage without risk.

Join Us!

Eckoh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We embrace friendly, energetic, innovative, and creative individuals, who want to be proud and part of our unique success story.

So, if you want to join a fantastic team, dedicated to delivering a world class service to enterprise level clients, then you should consider working here at Eckoh.

Job Types: Full-time, Permanent

Pay: From £45,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Work from home

Work Location: Hybrid remote in Hemel Hempstead HP3 9HN

Quick apply

Refine Your Search

delivery manager jobs in waddesdon, bkm

Senior Account Manager

Delivery Manager

Senior Account Manager

Corporate Account Manager

Contact Centre Operations Manager

Vehicle Collection and Delivery Driver Team Leader

Manager, Distribution - IPSUK

Assistant Manager

Customer Support & Operations Manager

IT Service Delivery Manager

Service Business Operations Manager

Operations Manager, AMZL - Delivery Station

Sales Operations Manager

Customer Service Representative (Account Manager)

Department Manager

Store Manager

Fire Safety Services Delivery Manager

Contract Delivery Manager

Account Manager

Engagement Lead (South)

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