Receptionist Work, Jobs in Wakefield (with Salaries)

Customer Service Advisor - Reception
Minster Law —Wakefield
- £23,849.28 a year
- Full-time
- Customer service
- IT
- Communication skills
1d
ABC Outpatients Receptionist and Admin Assistant
Mid Yorkshire Teaching NHS Trust —Wakefield
- £25,272 a year
- Weekend availability
- Customer service
- English
- Communication skills
14d
Front of House Facilitator
PHOENIX Healthcare Distribution Limited —Wakefield
- £24,999 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Receptionist
PortmanDentex —Wakefield
- £12.88 an hour
- Part-time
- Front desk
- Communication skills
- Employee assistance programme
Quick apply
Medical Receptionist
Homestead Medical Centre —Wakefield
- £10.85 - £12.71 an hour
- Part-time
- Administrative experience
- In-person
- Medical terminology
Quick apply
2d
Business Support Administrator
St George's Lupset Ltd —Wakefield
- £13.45 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Receptionist/Team Administrator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £25,272 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
7d
Dental Practice Receptionist
Genix Healthcare —Garforth
- From £12.21 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
11d
Care Navigator - GP Receptionist
Fountain Medical Centre Morley —Leeds
- Up to £13.74 an hour
- Part-time
- Customer service
- Administrative experience
- Typing
Quick apply
4d
Administrator Reception
Everlast Group —Leeds
- £26,564.10 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance programme
Quick apply
11d
Receptionist
The Met Hotel Leeds —Leeds
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reception/Admin/Customer Service
Jagland Empire LTD —Halifax
- £24,420.00 - £38,751.72 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Receptionist / Front of House Administrator
ProSport Physiotherapy Huddersfield —Huddersfield
- £24,784.50 - £26,000.00 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
11d
Office Receptionist & Administrator
Nunns Accounting Services Ltd —Selby
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
2d
Receptionist
Anchor —Leeds
- £13.45 an hour
- Customer service
- Computer skills
- Office experience
- Employee discount
3d
Receptionist
P&BFoods Ltd —Bradford
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Receptionist
Portico Corporate Reception Management —Leeds
- £14,687 a year
- Overtime
- Hotel
- Communication skills
- Hotel experience
- Annual leave
- Life insurance
Quick apply
Receptionist
Doncaster City Council —Doncaster
- £22,358 - £24,210 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
2d
Part time Medical Receptionist
Front Street Surgery —York
- £12.71 an hour
- Part-time
- Administrative experience
- Medical terminology
- Office experience
- Free parking
- Annual leave
Quick apply
1h
Receptionist
Crowne Plaza Royal Victoria, Victoria Station Road —Sheffield
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- In-person
Quick apply
1d

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receptionist jobs near wakefield

Customer Service Advisor - Reception

Minster Law -
Wakefield

Apply Now

Job details

Full-time
£23,849.28 a year
1 day ago

Qualifications

Customer service
IT
Communication skills
Time management

Full job description

Job Summary

To deliver an excellent customer journey with key focus on service and attention to detail.

Providing exceptional customer service to our clients, you will be responsible for answering phone calls, identifying case portal type, and providing each customer with the correct contact details in order to discuss their claim, working department emails ensuring they are in the correct files and tea imboxes, as well as being a part of the team effort to help all other team members.

Core Responsibilities

Answer incoming calls and where necessary direct calls to the correct person/team.
Provide an excellent level of customer care, ensuring that the right customer and business outcome is optimised and achieved.
Maintaining clear notes and communications on files, so clear instructions are left for handlers on Proclaim
Achieve individual and team objectives as agreed with your team manager.
Contribute to the smooth running of the firm by assisting other members of staff in periods of peak demand with document production, task list management and general administrative duties.
To undertake any other tasks as deemed relevant and reasonable by the business.

Key Performance Indictors

The following KPIs will apply to you, this is not exhaustive and may change as the business develops:

Customer Advice/Service Quality
Call Quality
Adherence/Compliance SLA’s and audit requirement

Your performance will be reviewed through regular one-to-one meetings with your Line Manager.

Person Specification

Essential

Experience working within a customer service environment whether face to face or over the phone, with a proven track record of delivering excellent client care.
Experience of working in a fast paced, customer focused and target driven environment.
Excellent IT skills
The ability to remain objective when dealing with individuals and demonstrate empathy.
Excellent time management and attention to detail.
Strong communication skills, self-motivated and uses own initiative.
Good numeric and literacy skills, with strong keyboard skills.
Robust - able to deal with changing circumstances and challenging situations whilst still achieving objectives.
Team Player and acts as a role model to your colleagues, working together to achieve business and team goals.
Excellent communicator who can amend their style depending on audience and circumstance.

Desirable

Experience of working in a contact centre environment would be beneficial but not essential.
Previous experience of managing RTA Claims,
Looking to develop their career within a law firm specialising in PI
Experience of insurance and/or PI contact centre environment.

Personal Development

There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law.

Working Hours

Full time hours consist of shifts that average 35 hours across Monday – Friday.

Salary Information

The annual salary for this role is £23,849.28.

Equal Opportunities

Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.

We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status.

You can read more about our commitment to equality and diversity on the Minster Law website.

Please note

The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion.

Apply Now

Refine Your Search

receptionist jobs in wakefield

Customer Service Advisor - Reception

ABC Outpatients Receptionist and Admin Assistant

Front of House Facilitator

Receptionist

Medical Receptionist

Business Support Administrator

Receptionist/Team Administrator

Dental Practice Receptionist

Care Navigator - GP Receptionist

Administrator Reception

Receptionist

Reception/Admin/Customer Service

Receptionist / Front of House Administrator

Office Receptionist & Administrator

Receptionist

Receptionist

Receptionist

Receptionist

Part time Medical Receptionist

Receptionist

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